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Contract Award Notice

Re-commissioning of Healthwatch and NHS Complaints Advocacy Services

  • First published: 15 January 2020
  • Last modified: 15 January 2020
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
London Borough of Lewisham
Authority ID:
AA20850
Publication date:
15 January 2020
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The provider will have the responsibility for the delivery of the 6 key roles of Healthwatch and the NHS Complaints Advocacy Service. The duties are focussed on informing local people of the provision of health and social care services and involving people in the scrutiny of the services. The Health and Social Care Act 2012 requires local authorities with social care responsibilities to commission Healthwatch as the main public and patient engagement mechanism for health and social care service users.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

London Borough of Lewisham

3rd Floor, Laurence House, 1 Catford Road

London

SE6 4RU

UK

Contact person: Ms Cheryl Reynolds

Telephone: +44 2083146079

E-mail: cheryl.reynolds@lewisham.gov.uk

NUTS: UKI44

Internet address(es)

Main address: http://www.lewisham.gov.uk

Address of the buyer profile: http://www.lewisham.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Re-commissioning of Healthwatch and NHS Complaints Advocacy Services

Reference number: DN434929

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The provider will have the responsibility for the delivery of the 6 key roles of Healthwatch and the NHS Complaints Advocacy Service. The duties are focussed on informing local people of the provision of health and social care services and involving people in the scrutiny of the services. The Health and Social Care Act 2012 requires local authorities with social care responsibilities to commission Healthwatch as the main public and patient engagement mechanism for health and social care service users.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 629 712.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

98000000

85320000

II.2.3) Place of performance

NUTS code:

UKI44

II.2.4) Description of the procurement

The provider will have the responsibility for the delivery of the 6 key roles of Healthwatch and the NHS Complaints Advocacy Service. The duties are focussed on informing local people of the provision of health and social care services and involving people in the scrutiny of the services. The Health and Social Care Act 2012 requires local authorities with social care responsibilities to commission Healthwatch as the main public and patient engagement mechanism for health and social care service users.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 50

Price / Weighting:  50

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 179-436230

IV.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Title: Re-commissioning of Healthwatch and NHS Complaints Advocacy Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

30/12/2019

V.2.2) Information about tenders

Number of tenders received: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Your Voice in Health and Social Care

Ealing

UK

NUTS: UKI44

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 629 712.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

London Borough of Lewisham

Catford

UK

VI.5) Date of dispatch of this notice

14/01/2020

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services
98000000 Other community, social and personal services Other Services
85320000 Social services Social work and related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
cheryl.reynolds@lewisham.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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