Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service

  • First published: 22 January 2020
  • Last modified: 22 January 2020
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Buckinghamshire County Council
Authority ID:
AA21339
Publication date:
22 January 2020
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Buckinghamshire County Council wish to commission a Healthwatch and Independent Health Complaints Advocacy Service.

The Healthwatch and Independent Health Complaints Advocacy (IHCA) service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of 4 previous contracts delivering Healthwatch, Community Engagament, IMCA and Dignity in Care (Enter and View). Residents of Buckinghamshire will be supported and engaged by the service provider to feed their experiences of service delivery to influence operational and strategic change within the health and social care system.

The contract start date is 1.4.2020. The contract term is 3 years with the option to extend for 2 further years.

The budget for this service is 279 911 GBP per annum.

Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract.

If your organisation wishes to participate in this process, you need to register with the Buckinghamshire Business Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website:

www.supplybucksbusiness.org.uk

Tenders must be returned via the Buckinghamshire Business Portal. The tender return date is midday on 1.11.2019. Tenders received after this time and date will not be accepted.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Buckinghamshire County Council

11th Floor, New County Offices, Walton Street

Aylesbury

HP20 1YU

UK

Contact person: Miss Emily Everton

Telephone: +44 1296382018

E-mail: eeverton@buckscc.gov.uk

NUTS: UKJ13

Internet address(es)

Main address: http://www.buckscc.gov.uk

Address of the buyer profile: http://www.buckscc.gov.uk

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service

Reference number: DN437882

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Buckinghamshire County Council wish to commission a Healthwatch and Independent Health Complaints Advocacy Service.

The Healthwatch and Independent Health Complaints Advocacy (IHCA) service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of 4 previous contracts delivering Healthwatch, Community Engagament, IMCA and Dignity in Care (Enter and View). Residents of Buckinghamshire will be supported and engaged by the service provider to feed their experiences of service delivery to influence operational and strategic change within the health and social care system.

The contract start date is 1.4.2020. The contract term is 3 years with the option to extend for 2 further years.

The budget for this service is 279 911 GBP per annum.

Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 399 555.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKJ13

II.2.4) Description of the procurement

Buckinghamshire County Council wish to commission a Healthwatch and Independent Health Complaints Advocacy Service.

The Healthwatch and Independent Health Complaints Advocacy (IHCA) service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of 4 previous contracts delivering Healthwatch, Community Engagament, IMCA and Dignity in Care (Enter and View). Residents of Buckinghamshire will be supported and engaged by the service provider to feed their experiences of service delivery to influence operational and strategic change within the health and social care system.

The contract start date is 1.4.2020. The contract term is 3 years with the option to extend for 2 further years.

The budget for this service is 279 911 GBP per annum.

Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract.

If your organisation wishes to participate in this process, you need to register with the Buckinghamshire Business Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website:

www.supplybucksbusiness.org.uk

Tenders must be returned via the Buckinghamshire Business Portal. The tender return date is midday on 1.11.2019. Tenders received after this time and date will not be accepted.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 70

Price / Weighting:  30

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 186-452620

Section V: Award of contract

Lot No: 0

Contract No: DN437882

Title: Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/01/2020

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 2

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Healthwatch Bucks

6 Centre Parade, Place Farm Way

Monks Risborough

HP27 9JS

UK

NUTS: UKJ13

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 1 399 555.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Buckinghamshire County Council

County Hall, Walton Street

Aylesbury

HP20 1UA

UK

VI.5) Date of dispatch of this notice

20/01/2020

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
eeverton@buckscc.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.