Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Care Quality Commission
Buckingham Palace Road
London
SW1W 9SZ
UK
Telephone: +44 3000616161
E-mail: commercialcontracts@cqc.org.uk
NUTS: UK
Internet address(es)
Main address: https://www.cqc.org.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Tell us About Your Care Partnerships
Reference number: CQC AM 179
II.1.2) Main CPV code
79310000
II.1.3) Type of contract
Services
II.1.4) Short description
The Care Quality Commission (CQC) is the independent regulator of health and adult social care services in England, CQC is responsible for monitoring and inspecting these services to ensure they are providing care that is safe, effective, caring, responsive to people’s needs and well-led. Listening to and acting on people’s experiences of care is vital to CQC’s work, as it helps us to decide when, where and what to inspect, supports better registration, inspection, judgements and ratings, and results in better information for the public. Since 2012, CQC has established a number of partnerships with national voluntary organisations, known as Tell us about your care partnerships, in order to increase our access to people’s experiences of care via organisations that are already working with and hearing from people on an on-going basis.
Further information on ‘Tell us about your care’ can be found at http://www.cqc.org.uk/public/get-involved/tell-us-about-your-care-partnerships.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
250 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Tell us Partnership
II.2.2) Additional CPV code(s)
79310000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The direct supply of CQC Share your experience webforms on a continuous basis to provide qualitative information from members of the public about their individual experiences of care.
II.2.5) Award criteria
Quality criterion: Method statement
/ Weighting: 40 %
Quality criterion: Experience
/ Weighting: 15 %
Quality criterion: Resources
/ Weighting: 5 %
Price
/ Weighting:
40 %
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Tell us Partnership
II.2.2) Additional CPV code(s)
79310000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Indirect supply of CQC webforms on a continuous basis via promotion of CQC to the public.
II.2.5) Award criteria
Quality criterion: Method statement
/ Weighting: 40 %
Quality criterion: Experience
/ Weighting: 15 %
Quality criterion: Resources
/ Weighting: 5 %
Price
/ Weighting:
40 %
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 201-488820
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section V: Award of contract
Lot No: 1
Contract No: 1
Title: Tell us Partnership
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/12/2019
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Mind (The National Association for Mental Health)
15-19 Broadway, Stratford
London
E15 4BQ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 66 861.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1
Contract No: 2
Title: Tell us Partnership
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/12/2019
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The Patients Association
PO Box 935, harrow
Middlesex
HA1 3YJ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 72 525.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1
Contract No: 3
Title: Tell us Partnership
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/12/2019
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Relatives and Residents Association
1 The Ivories, 6-18 Northampton Street
London
N1 2HY
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 86 400.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: 1
Title: Tell us Partnership
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/12/2019
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Disbility Rights UK
14 East Bell Lane, Hear East, Queen Elizabeth Olympic Park
London
E20 3BS
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 16 200.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: 2
Title: Tell us Partnership
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/12/2019
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Carers UK
20 Great Dover Street
London
SE1 4LX
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 48 600.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Care Quality Commission
151 Buckingham Palace Road, Victoria
London
SW1W 9SZ
UK
VI.4.2) Body responsible for mediation procedures
Care Quality Commission
151 Buckingham Palace Road, Victoria
London
SW1W 9SZ
UK
VI.4.4) Service from which information about the review procedure may be obtained
Care Quality Commission
151 Buckingham Palace Road, Victoria
London
SW1W 9SZ
UK
VI.5) Date of dispatch of this notice
27/01/2020