Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Red Kite Community Housing
Windsor Court, Kingsmead Business Park, Frederick Place, Bucks
High Wycombe
HP11 1JU
UK
Telephone: +44 1494476100
E-mail: procurement@redkitehousing.org.uk
NUTS: UKJ13
Internet address(es)
Main address: http://www.redkitehousing.org.uk
Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA26267
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of IT Managed Services
Reference number: kt0043
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Red Kite’s IT infrastructure currently comprises hardware principally co-located in their current MSP’s datacentre, with some on-site at Red Kite’s Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP’s primary and secondary datacentres and takes a number of other services as part of the managed services provision.
This contract encompasses two areas — the transition from the current to the new managed service provision and the ongoing managed services provision.
The ongoing service will include:
— private cloud hosting;
— backup and disaster recovery;
— full service desk provision, including an on-site resource at RK’s Head Office;
— systems monitoring;
— support for infrastructure components and triage for 1st line and 2nd line issues across all subjects; and
— penetration testing.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
3 400 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72200000
72220000
72222000
72222300
48500000
32500000
48000000
64200000
50312610
50312600
72267100
72250000
72251000
72253000
72253200
72261000
72315000
72315100
72600000
72610000
72910000
72000000
II.2.3) Place of performance
NUTS code:
UKJ1
II.2.4) Description of the procurement
Red Kite’s IT infrastructure currently comprises hardware principally co-located in their current MSP’s datacentre, with some on-site at Red Kite’s Head Office in High Wycombe. Red Kite also has dedicated communications line to the current MSP’s primary and secondary datacentres and takes a number of other services as part of the managed services provision.
This contract encompasses two areas — the transition from the current to the new MSP and the ongoing managed services provision.
The transition will involve migration of the data and systems to a private cloud platform hosted by the new MSP, secure disposal of the existing hardware and provision of new communication lines to allow connectivity between RK and the new MSP’s datacentres.
The ongoing service will include:
— private cloud hosting;
— backup and disaster recovery;
— full service desk provision, including an on-site resource at RK’s Head Office;
— systems monitoring;
— support for infrastructure components and triage for 1st line and 2nd line issues across all subjects; and
— penetration testing.
Red Kite is implementing a far-reaching program of digital transformation, which includes the intention to migrate as many systems as possible to Software as a Service (SaaS) and public cloud delivery models. The new MSP will therefore also be expected to actively support Red Kite on this journey along the spectrum from colocation to public and/or hybrid cloud, which may begin in as little as 12 months after contract commencement.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Cost criterion: Cost
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 105-255406
Section V: Award of contract
Contract No: RK0043
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/12/2020
V.2.2) Information about tenders
Number of tenders received: 15
Number of tenders received from SMEs: 10
Number of tenders received from tenderers from EU Member States: 15
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 15
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Rock IT Specialists Ltd
27-28 Old Field Road, Pencoed
Bridgend
CF35 5LJ
UK
NUTS: UKL17
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 3 400 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(MT Ref:221019)
VI.4) Procedures for review
VI.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
UK
Telephone: +44 3450103503
E-mail: publicprocurementreview@cabinetoffice.gov.uk
Internet address(es)
URL: https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
VI.5) Date of dispatch of this notice
04/01/2021