Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
UK
Telephone: +44 3150103503
E-mail: supplier@crowncommercial.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/ccs
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Other: Public Procurement for travel booking solutions
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Travel and Venue Solutions
Reference number: RM6217
II.1.2) Main CPV code
63516000
II.1.3) Type of contract
Services
II.1.4) Short description
Crown Commercial Service, as the Authority, has put in place a Framework Agreement for the provision of Travel and Venue booking solutions for use by Central Government Departments and all other UK Public Sector Bodies, including but not limited to Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations.
This includes British and foreign nationals in the event that the UK Government is supporting as part of an emergency and/or crisis management response.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
11 500 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Booking Solutions UK Points of Sale – Low Touch
II.2.2) Additional CPV code(s)
30237240
48222000
55000000
55100000
55110000
55120000
55130000
60120000
60170000
60171000
60172000
60200000
60400000
60410000
60420000
60423000
60424000
60424100
60424110
60424120
60651000
60651100
60651200
60653000
63000000
63500000
63510000
63515000
63520000
63700000
63710000
63711000
63726400
75122000
79625000
79710000
79952000
79997000
85100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 1 is for the provision of Travel and Venue booking solutions from UK points of sale.
The customer demographic for this Lot is to address the following requirements:
Customer(s) with low to no additional requirements and high online adoption (above 90%), mostly domestic travel.
The booking solutions delivered within this Lot are: Accommodation, Air, Ferry, Eurotunnel, Ground Transportation (including but not limited to Car Hire, Coach with driver, Taxis), Rail booking (UK, Europe & International) and supporting ancillary services (including but not limited to duty of care, Parking and Passenger tracking).
Optional Services: Travel Ancillary Services
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 40
Price
/ Weighting:
60
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The initial duration of the framework is 3 years with an option to extend for up to one year.
Lot No: 2
II.2.1) Title
Booking Solutions UK & Overseas Points of Sale - High Touch
II.2.2) Additional CPV code(s)
30237240
48222000
55000000
55100000
55110000
55120000
55130000
60120000
60170000
60171000
60172000
60200000
60400000
60410000
60420000
60423000
60424000
60424100
60424110
60424120
60651000
60651100
60651200
60653000
63000000
63500000
63510000
63515000
63520000
63700000
63710000
63711000
63726400
75122000
79625000
79710000
79952000
79997000
85100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 2 is for the provision of Travel and Venue booking solutions from UK and Overseas points of sale.
The customer demographic for this Lot is to address the following requirements:
Customer(s) with premium requirements above Framework, online adoption under 90%. Considerable international volume.
The booking solutions delivered within this Lot are: Accommodation, Air, Ferry, Eurotunnel, Ground Transportation (including but not limited to Car Hire, Coach with driver, Taxis), Rail booking (UK, Europe & International) and supporting ancillary services (including but not limited to duty of care, Parking and Passenger tracking.
Optional Services: Air/Boat/Helicopter chartering, Crisis Management Services (Repatriation, Emergency Accommodation, MEDEVAC) Security & Risk Management services, Implants.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The initial duration of the framework is 3 years with an option to extend for up to one year.
Lot No: 3
II.2.1) Title
Booking Solutions Specialist Needs
II.2.2) Additional CPV code(s)
30237240
48222000
55000000
55100000
55110000
55120000
55130000
60120000
60170000
60171000
60172000
60200000
60400000
60410000
60420000
60423000
60424000
60424100
60424110
60424120
60651000
60651100
60651200
60653000
63000000
63500000
63510000
63515000
63520000
63700000
63710000
63711000
63726400
75122000
79625000
79710000
79952000
79997000
85100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 3 is for provision of Travel and Venue Booking Solutions with specialist needs.
The customer demographic for this Lot is to address the following requirements from the Ministry of Defence (MOD):
Premium requirements above Framework, online adoption under 90%. Considerable international volume.
The booking solutions delivered within this Lot are: Accommodation, Air, Ferry, Eurotunnel, Ground Transportation (including but not limited to International Car Hire, Coach with driver, Taxis), Rail booking (UK, Europe & International) Group Accommodation, Crisis Management Services (Repatriation, Emergency Accommodation, MEDEVAC) and supporting ancillary services (including but not limited to duty of care, Parking and Passenger tracking.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The initial duration of the framework is 3 years with an option to extend for up to one year.
Lot No: 4
II.2.1) Title
Booking Solutions Venues & Events
II.2.2) Additional CPV code(s)
30237240
48222000
55000000
55100000
55110000
55120000
55130000
60120000
60170000
60171000
60172000
60200000
60400000
60410000
60420000
60423000
60424000
60424100
60424110
60424120
60651000
60651100
60651200
60653000
63000000
63500000
63510000
63515000
63520000
63700000
63710000
63711000
63726400
75122000
79625000
79710000
79952000
79997000
85100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Domestic and international Venue Find and Events booking solutions including find booked from UK points of sale.
Includes the booking of venues for exclusive use and group accommodation and booking of Virtual/Digital/Hybrid meetings & events.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The initial duration of the framework is 3 years with an option to extend for up to one year.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-018170
Section V: Award of contract
Lot No: 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/12/2021
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Agiito Limited
01094729
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 000 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/12/2021
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Clarity Travel Management
Manchester
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 000 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/12/2021
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Click Travel Limited
Birmingham
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 000 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/12/2021
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Corporate Travel Management (North) Limited
Bradford
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 5 000 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/12/2021
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
GBT Travel Service UK Limited
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 3 000 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/12/2021
V.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Agiito Limited
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 500 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
14/12/2021
V.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Calder Conferences Limited
Leeds
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 500 000 000.00
GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted
Section VI: Complementary information
VI.3) Additional information
The value provided in Section II.1.7 is only an estimate. We cannot
guarantee to suppliers any business through this Commercial Agreement.
As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/85455b87-17b0-4907-9dea-c6d4072c5b40
1) Redacted Commercial Agreement;
2) Contract notice transparency information for the agreement
3) List of Successful Suppliers;
4) Customer list
On 2.4.2014 Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information
on the GSC at: https://www.gov.uk/government/publications/government-
security-classifications
Cyber Essentials is a mandatory requirement for Central Government
contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders were
required to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.
CCS reserved the right to award a framework to any bidder whose final score was within 1% of the last position. For Lot 4, two (2) suppliers were awarded a place as opposed to the one (1) place as was originally stated in the Contract Notice that was published on 30 July 2021.
VI.4) Procedures for review
VI.4.1) Review body
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital Building, Old Hall Street
Liverpool
L3 9PP
UK
Telephone: +44 3450103503
E-mail: supplier@crowncommercial.gov.uk
Internet address(es)
URL: https://www.crowncommercial.gov.uk/
VI.5) Date of dispatch of this notice
06/01/2022