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Summary

OCID:: ocds-h6vhtk-0354e4
Published by:: Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions
Authority ID:: AA79852
Publication date:: 25 January 2023
Deadline date:: -
Notice type:: Contract Award Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

Offers a catalogue of Hardware, Software and Consultancy Services. Hardware will include but not be limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software will include but not be limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services may include consultancy day/hourly rates for planning, implementation, developing interfacing, support, troubleshooting and maintenance. The Contracting Authorities are able to Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions

THIRD FLOOR, LEATHERHEAD HOUSE, STATION ROAD

LEATHERHEAD

KT22 7FG

Telephone: +44 1306646816

E-mail: nhscs.digital@nhs.net

NUTS: UK

Internet address(es)

Main address: https://www.commercialsolutions-sec.nhs.uk/

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated services

Reference number: 5257-4667

II.1.2) Main CPV code

79500000

II.1.3) Type of contract

Services

II.1.4) Short description

NHS Commercial Solutions on behalf of Surrey and Borders Partnership NHS Foundation

Trust, invited potential Tenderers to submit bids for Digital Dictation, Speech/Voice

Recognition, Outsourced Transcription and associated services. The Framework Agreement

is divided into the following Lots:

Lot 1: Products and/or Services Catalogue;

Lot 2: In-house and outsourced digital dictation service solution;

Lot 3: Outsourced transcription service solution; and.

Lot 4: Managed service solution.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 200 000 000.00 GBP

II.2) Description

Lot No: 1

II.2.1) Title

Lot 1: Products and/or Services Catalogue

II.2.2) Additional CPV code(s)

32332100

II.2.3) Place of performance

NUTS code:

II.2.4) Description of the procurement

II.2.5) Award criteria

Cost criterion: Technical / Weighting: 90

Cost criterion: Commercial / Weighting: 10

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Lot 2: In-house and outsourced digital dictation service solution

II.2.2) Additional CPV code(s)

32332100

II.2.3) Place of performance

NUTS code:

II.2.4) Description of the procurement

Offers a complete Digital Dictation Solution which may include but not be limited to supply of Hardware, Software and Licenses, Workflow, interfacing, speech recognition engine, internally or externally (cloud-based) Hosted solution, in-sourced HR and consultancy services. Call-off contracts can be awarded through a further competition exercise.

II.2.5) Award criteria

Cost criterion: Technical / Weighting: 90

Cost criterion: Commercial / Weighting: 10

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Lot 3: Outsourced transcription service solution

II.2.2) Additional CPV code(s)

32332100

II.2.3) Place of performance

NUTS code:

II.2.4) Description of the procurement

Offers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. The Contracting Authorities are able to run a mini-competition tender exercise or Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation.

II.2.5) Award criteria

Cost criterion: Technical / Weighting: 90

Cost criterion: Commercial / Weighting: 10

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.1) Title

Lot 4: Managed service solution

II.2.2) Additional CPV code(s)

32332100

II.2.3) Place of performance

NUTS code:

II.2.4) Description of the procurement

Offers a managed service solution covering both Lot 2 and Lot 3 and other innovations, e.g. outsourced mailing solution. Call-off contracts can be awarded through a further competition exercise.

II.2.5) Award criteria

Cost criterion: Technical / Weighting: 90

Cost criterion: Commercial / Weighting: 10

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2022/S 000-020028

Section V: Award of contract

Lot No: 1

Contract No: 5257-4667

Title: Lot 1: Products and/or Services Catalogue

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/01/2023

V.2.2) Information about tenders

Number of tenders received: 11

Number of tenders received from SMEs: 9

Number of tenders received from tenderers from EU Member States: 1

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 10

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Aprobrium Ltd (trading as Lexacom)

Banbury

OX162AF

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

BigHand Limited

T-Pro

Dublin

NUTS: IE0

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 75 000 000.00 GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: 5257-4667

Title: Lot 2: In-house and outsourced digital dictation service solution

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/01/2023

V.2.2) Information about tenders

Number of tenders received: 10

Number of tenders received from SMEs: 9

Total value of the contract/lot: : 65 000 000.00 GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 3

Contract No: 5257-4667

Title: Lot 3: Outsourced transcription service solution

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/01/2023

V.2.2) Information about tenders

Number of tenders received: 11

Number of tenders received from SMEs: 9

T-Pro

Dublin

NUTS: IE0

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 35 000 000.00 GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 4

Contract No: 5257-4667

Title: Lot 4: Managed service solution

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/01/2023

V.2.2) Information about tenders

Number of tenders received: 9

Number of tenders received from SMEs: 7

Total value of the contract/lot: : 23 000 000.00 GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Surrey and Borders Partnership NHS Trust, on behalf of NHS Commercial Solutions

Leatherhead

VI.5) Date of dispatch of this notice

24/01/2023

Coding

Commodity categories

ID	Title	Parent category
32332100	Dictating machines	Magnetic tape recorders
79500000	Office-support services	Business services: law, marketing, consulting, recruitment, printing and security

Delivery locations

ID	Description
100	UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

About the buyer

Main contact:: nhscs.digital@nhs.net
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated services

Contents

Summary

Abstract

Full notice text

Contract award notice

Section I: Contracting entity

I.1) Name and addresses

I.2) Joint procurement

I.4) Type of the contracting authority

I.5) Main activity

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

II.1.2) Main CPV code

II.1.3) Type of contract

II.1.4) Short description

II.1.6) Information about lots

II.1.7) Total value of the procurement

II.2) Description

II.2.1) Title

II.2.2) Additional CPV code(s)

II.2.3) Place of performance

II.2.4) Description of the procurement

II.2.5) Award criteria

II.2.11) Information about options

II.2.13) Information about European Union funds

II.2.1) Title

II.2.2) Additional CPV code(s)

II.2.3) Place of performance

II.2.4) Description of the procurement

II.2.5) Award criteria

II.2.11) Information about options

II.2.13) Information about European Union funds

II.2.1) Title

II.2.2) Additional CPV code(s)

II.2.3) Place of performance

II.2.4) Description of the procurement

II.2.5) Award criteria

II.2.11) Information about options

II.2.13) Information about European Union funds

II.2.1) Title

II.2.2) Additional CPV code(s)

II.2.3) Place of performance

II.2.4) Description of the procurement

II.2.5) Award criteria

II.2.11) Information about options

II.2.13) Information about European Union funds

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

IV.1.8) Information about Government Procurement Agreement (GPA)

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Section V: Award of contract

V.2 Award of contract

V.2.1) Date of conclusion of the contract

V.2.2) Information about tenders

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.4) Information on value of the contract/lot (excluding VAT)

V.2.5) Information about subcontracting

Section V: Award of contract

V.2 Award of contract

V.2.1) Date of conclusion of the contract

V.2.2) Information about tenders

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor

V.2.3) Name and address of the contractor