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Summary

OCID:: ocds-h6vhtk-042aff
Published by:: Leicester City Council
Authority ID:: AA20185
Publication date:: 07 January 2024
Deadline date:: 08 February 2024
Notice type:: Contract Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

Leicester City Council is seeking to upgrade its current Telecare Alarm Receiving Centre to enable the monitoring of digital communication protocols, in addition to existing analogue communication protocols. The Council currently has circa 4,500 people registered at the Alarm Receiving Centre.

Leicester City Council requires a digitally enabled Telecare Alarm Receiving Centre that will support elderly and/or disabled people to live safely and as independently as possible through the use of telecare and other Care Technology devices.

To support the delivery of Telecare services in Leicester, the Council also requires a Disaster Recovery Call Centre Solution so that emergency calls can be handled at a remote location should this be required.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Leicester City Council

City Hall, 115 Charles Street

Leicester

LE1 1FZ

Contact person: Mrs Pamela Chirara

Telephone: +44 1164543502

E-mail: pamela.chirara@leicester.gov.uk

NUTS: UKF21

Internet address(es)

Main address: http://www.leicester.gov.uk

Address of the buyer profile: http://www.leicester.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com/Advert/Index?advertId=63c78718-d0ab-ee11-8127-005056b64545

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Advert/Index?advertId=63c78718-d0ab-ee11-8127-005056b64545

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of an Alarm Receiving Centre with Disaster Recovery

Reference number: DN705783

II.1.2) Main CPV code

48000000

II.1.3) Type of contract

Supplies

II.1.4) Short description

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKF21

II.2.4) Description of the procurement

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 70%

Price / Weighting: 30%

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

Initial term of 2 years with the option to extend for 1 year

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 08/02/2024

Local time: 10:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

IV.2.7) Conditions for opening of tenders