Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Norfolk County Council
County Hall, Martineau Lane
Norwich
NR1 2DH
UK
E-mail: sourcingteam@norfolk.gov.uk
NUTS: UKH15
Internet address(es)
Main address: www.norfolk.gov.uk
Address of the buyer profile: https://in-tendhost.co.uk/norfolkcc/aspx/Home
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Home Support Framework Provider for East/NN4 PCNs
Reference number: NCCT42688
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Council has appointed a number of framework providers to deliver home support services in each Primary Care Network (PCN). The intention is that these providers will deliver 30% of the hours and the remaining 70% will be delivered by a Principal Provider (appointed through a separate procurement) for the PCN.This procurement is split into 3 lots, which covers the PCNs in East of Norfolk and NN4:• Great Yarmouth and Northern Villages (4 Framework Providers appointed) • Gorleston (2 Framework Providers have been appointed)• NN4 ( 2 Framework Providers have been appointed) The overall value included in this notice is estimate as need will fluctuate and price is set by delivery of hours. This figure is for the 10 year contract length and is exclusive of VAT and does not take into account any price rises that the Council may award.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
39 000 000.00
GBP
II.2) Description
Lot No: Gorleston
II.2.1) Title
2
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKH15
Main site or place of performance:
Gorleston
II.2.4) Description of the procurement
This lot is for the framework providers to deliver home support services in the Primary Care Network (PCN) of Gorleston. 2 providers have been appointed.
II.2.5) Award criteria
Quality criterion: Workforce (25%), Resilience (15%), Carbon (5%), Service Development(15%), Collaboration (10%), Implementation (10%) Quality (10%), Challenges (10%)
/ Weighting: 100%
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The value of this lot is estimate. The hours available will fluctuate according to need. This estimate value is for the 10 year length of the contract, does not include VAT and does not include any price increases set by the Council.
Lot No: NN4
II.2.1) Title
3
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
North Norfolk
II.2.4) Description of the procurement
This lot is for framework providers to deliver home support services in the Primary Care Network (PCN) of NN4. 2 providers have been appointed to this lot.
II.2.5) Award criteria
Quality criterion: Workforce (25%), Resilience (15%), Carbon (5%), Service Development(15%), Collaboration (10%), Implementation (10%) Quality (10%), Challenges 10%
/ Weighting: 100%
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The value of this lot is estimate. The hours available will fluctuate according to need. This estimate value is for the 10 year term of the contract, does not include VAT and does not include any price increases set by the Council.
Lot No: Great Yarmouth and Northern Villages
II.2.1) Title
1
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKH15
Main site or place of performance:
Great Yarmouth and Northern Villages
II.2.4) Description of the procurement
This lot is for framework providers to deliver home support services in Great Yarmouth and Northern Villages. 4 providers have been appointed to this lot.
II.2.5) Award criteria
Quality criterion: Workforce (25%), Resilience (15%), Carbon (5%), Service Development(15%), Collaboration (10%), Implementation (10%) Quality (10%), Challenges (10%)
/ Weighting: 100%
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The value of this lot is estimate. The hours available will fluctuate according to need. This estimate value is for the 10 year term of the contract, does not include VAT and does not include any price increases set by the Council.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-027226
Section V: Award of contract
Lot No: 1
Title: Great Yarmouth and Northern Villages
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/12/2023
V.2.2) Information about tenders
Number of tenders received: 13
Number of tenders received from SMEs: 10
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 13
Number of tenders received by electronic means: 13
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Loved Ones Home Care Ltd ( trading as Bluebird Care (East Suffolk and Great Yamouth)
1 & 2 Riverside Business Centre, Riverside Road,
Lowestoft
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Eastern Specialist Services Ltd trading as Cavell Healthcare
Hamilton House, Battery Green Road, Lowestoft
Lowestoft
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Hales Group Limited trading as Hales Homecare
10 Flag Business Exchange, Vicarage Farm Road
Peterborough
UK
NUTS: UKH11
The contractor is an SME:
No
V.2.3) Name and address of the contractor
South Norfolk Carers Limited trading as Manorcourt Homecare
The Beeches, Apex 12, Old Ipswich Road
Colchestrer
UK
NUTS: UKH3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 500 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Gorleston
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/12/2023
V.2.2) Information about tenders
Number of tenders received: 14
Number of tenders received from SMEs: 11
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 14
Number of tenders received by electronic means: 14
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Eastern Specialist Services Ltd trading as Cavell Healthcare
Hamilton House, Battery Green Road
Lowestoft
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Nightingale Homecare Group Ltd trading as Nightingale Homecare Suffolk Ltd
3 & 4 Taverner’s Square, Silver Road
Norwich
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 13 500 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: NN4
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/12/2023
V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 9
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Eastern Specialist Services Ltd T/A Cavell Healthcare
Hamilton House, Battery Green Road
Lowestoft
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Leaf Care Services Limited trading as Leaf Care Services Eastern
Lawn Avenue
Great Yarmouth
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 11 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
nplaw
Norfolk County Council, Martineau Lane
Norwich
NR1 2DH
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
VI.5) Date of dispatch of this notice
08/01/2024