Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Staffordshire County Council
1 Staffordshire Place
Stafford
ST16 2LP
UK
Contact person: Michelle Davies
Telephone: +44 1785277116
E-mail: michelle.davies@staffordshire.gov.uk
NUTS: UKG2
Internet address(es)
Main address: https://www.staffordshire.gov.uk/Homepage.aspx
Address of the buyer profile: https://supplierlive.proactisp2p.com/Account/Login
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://supplierlive.proactisp2p.com/Account/Login
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://supplierlive.proactisp2p.com/Account/Login
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Contract for the Provision of the Staffordshire Business Helpline Service
Reference number: IA3073
II.1.2) Main CPV code
79400000
II.1.3) Type of contract
Services
II.1.4) Short description
Staffordshire County Council is issuing a tender on behalf of the Stoke-on-Trent and Staffordshire Growth Hub, and in conjunction with City of Stoke-on-Trent Council, for the ongoing operation of a business support helpline service which is the core of the Stoke on Trent & Staffordshire Growth Hub.
The helpline is underpinned by four principles:
Any business calling the single point of contact should be able to obtain appropriate help in the minimum number of contacts/referrals
The helpline will be manned by SFEDI qualified business advisors (or equivalent) who understand the purpose of Growth Hubs and have the necessary experience and capability to make accurate referrals.
Businesses should be encouraged to meet with a Business Advisor to take advantage of the opportunity that a diagnostic provides to fully explore any and all opportunities for growth or growth enhancement.
Where appropriate, businesses should be encouraged to self-help via the most cost-effective channels, such as internet sites www.stokestaffsgrowthhub.co.uk or www.gov.uk
These principles have been reflected in service delivery by seeking to answer questions immediately where possible, and by following up any referrals by contacting the enquirer to ensure that the referral agency has responded.
Please refer to the specification for the full description and requirement.
II.1.5) Estimated total value
Value excluding VAT:
210 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79411100
II.2.3) Place of performance
NUTS code:
UKG2
Main site or place of performance:
Staffordshire
II.2.4) Description of the procurement
Suppliers should set up a profile on Proactis by completing their company details first. Then registering their interest to this specific tender opportunity by searching under reference IA3073.
Any questions regarding this opportunity should go through the 'message function'.
Please do not contact the Buyer direct.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2024
End:
31/03/2027
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend for a further 12 months to the 31st March 2027
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.3) Technical and professional ability
List and brief description of selection criteria:
It is a mandatory requirement that the supplier will ensure that the helpline will be manned by SFEDI qualified (or equivalent) Business Advisors throughout the proposed contract term including any extension periods and certification to confirm this accreditation must be submitted with this tender.
PLEASE REFER TO THE PROCUREMENT DOCUMENTATION FOR MORE DETAIL
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
13/02/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
13/02/2024
Local time: 13:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
Staffordshire County Council
Stafford
UK
VI.5) Date of dispatch of this notice
11/01/2024