Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
UK
Contact person: Miss Agnes Ashun
Telephone: +44 1782237651
E-mail: agnes.ashun@stoke.gov.uk
NUTS: UKG23
Internet address(es)
Main address: https://www.stoke.gov.uk
Address of the buyer profile: https://www.stoke.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Healthwatch Stoke-on-Trent (ASCHIW/2023/431*)
Reference number: DN615342
II.1.2) Main CPV code
85140000
II.1.3) Type of contract
Services
II.1.4) Short description
Provider of Healthwatch service for Stoke-on-Trent City Council. The service will:
• Act as a local independent consumer champion representing the collective voices of
adults, children and young people, patients, service users, carers and the public
• Support individuals to shape health and social care delivery, and influence the services
which they receive personally with commissioners, providers, regulators and Healthwatch
England using local knowledge and experiences of what matters to local people
• Signpost people to an independent advocacy if they need help to complain about NHS
services
• Support individuals to access information and advice about services
This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) -
Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service
(FTS), publish an award notice and comply with the principles of transparency and equal
treatment
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
458 750.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85120000
85320000
II.2.3) Place of performance
NUTS code:
UKG23
II.2.4) Description of the procurement
The service will:
• Act as a local independent consumer champion representing the collective voices of
adults, children and young people, patients, service users, carers and the public
• Support individuals to shape health and social care delivery, and influence the services
which they receive personally with commissioners, providers, regulators and Healthwatch
England using local knowledge and experiences of what matters to local people
• Signpost people to an independent advocacy if they need help to complain about NHS
services
• Support individuals to access information and advice about services
This contract falls under the Public Contract Regulations 2015 Light Touch Regime (LTR) -
Regulations 74 to 77. As such, the City Council will place an advert in Find a Tender Service
(FTS), publish an award notice and comply with the principles of transparency and equal
treatment
II.2.5) Award criteria
Quality criterion: Knowledge, skills and competencies
/ Weighting: 15
Quality criterion: Local Health and Social Care Economy
/ Weighting: 10
Quality criterion: Mobilisation and Implementation
/ Weighting: 10
Quality criterion: Effective Model of Governance
/ Weighting: 15
Quality criterion: Healthwatch principles and promotion
/ Weighting: 15
Quality criterion: Insight and Intelligence
/ Weighting: 15
Quality criterion: Presentation
/ Weighting: 10
Price
/ Weighting:
10
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-024515
Section V: Award of contract
Contract No: ASCHIW/2023/431
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
18/12/2023
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Engaging Communities Solutions (CIC)
Blakenall Village Centre 79 Thames Road
Blakenall
WS3 1LZ
UK
NUTS: UKG38
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 452 029.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
UK
VI.4.2) Body responsible for mediation procedures
Stoke-on-Trent City Council
Civic Centre, Glebe Street
Stoke-on-Trent
ST4 1HH
UK
VI.5) Date of dispatch of this notice
24/01/2024