The Provision of Credit Referencing Services

Procurement reference

DBW00093.00

Procurement description

The Development Bank of Wales Group (DBW) is undertaking a key strategic project aimed at driving operational efficiencies, enhancing data accuracy and improving scalability throughout the customer journey. As part of this initiative, we are seeking a collaborative partner to deliver an integrated solution that streamlines our customer due diligence and credit risk assessment processes using commercial and consumer credit bureau data; eliminating manual data entry and enabling intelligent and responsible lending decisions.

DBW currently operates two separate systems; one focused on identity and address verification, PEPs, Sanctions, adverse media, law enforcement and consumer monitoring, the other a credit referencing solution, providing reports on companies, consumers, directors, international business, consumer watchlist and company monitoring. This dual system approach presents an opportunity for consolidation of services.

The DBW Group currently utilises a web-based service for its credit referencing solution. This is used by all companies within the DBW Group. The identity and address solution is used by DBW Investments and Green Homes Wales; this is a web-based application for sending IDV links and reviewing the outputs.

Please refer to the Invitation to Tender for the full specification.

Please note the contract value is an estimate

Main category

Services

Delivery regions

• UK - United Kingdom

Total value (estimated, excluding VAT)

1250000 GBP to 1250000GBP

Contract dates (estimated)

01 May 2026, 00:00AM to 12 April 2030, 23:59PM

Extension end date (if all the extensions are used): 12 April 2036

Development Bank of Wales

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

CPV classifications

• 66000000 - Financial and insurance services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

1250000 GBP Excluding VAT

1500000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 May 2026, 00:00AM

Contract end date (estimated)

12 April 2030, 23:59PM

Extension end date (estimated)

12 April 2036, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The contract will be for an initial term of four (4) years with the option for DBW to make up to two (2) extensions of three (3) years each.

Does the lot include options?

Yes

Description of options

There may be a requirement that the supplier will undertake project work during the contract term. Additional services as set out in the Invitation to Tender may also be required.

Participation

Award criteria

Payment terms

30 days

Description of risks to contract performance

NA

Tender submission deadline

13 February 2026, 12:00PM

Enquiry deadline

06 February 2026, 16:00PM

Date of award of contract

15 April 2026, 23:59PM

Submission address and any special instructions

Tender documentation and tender responses are being administered using the eTenderWales portal.Within the eTenderWales portal, itt_122322 you will find three envelopes with the following sections.Qualification Envelope – consisting of: PSQ and technical due diligence Selection Questions including the Third-Party Information Security and Data Protection Questionnaire (3PQ)Technical Envelope – consisting of: Technical QuestionnaireCommercial Envelope – consisting of: Pricing SchedulePlease note: the eTenderWales portal and helpdesk are provided free of charge to all Suppliers.Suppliers should formulate and submit their Tender Responses on the eTenderWales Portal:https://etenderwales.bravosolution.co.uk/web/login.shtml

May tenders be submitted electronically?

Yes

Languages that may be used for submission

• English
• Welsh