Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Lancashire and South Cumbria Integrated Care Board
Level 3, Christ Church Precinct, County Hall, Fishergate Hill
Preston
PR18XB
UK
Contact person: Sarah Treece-Birch
E-mail: sarah.treece-birch@nhs.net
NUTS: UKD
Internet address(es)
Main address: https://www.lancashireandsouthcumbria.icb.nhs.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110002024?anId=ANONYMOUS
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110002024?anId=ANONYMOUS
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Non-Emergency Patient Transport (NEPTS) for North West England
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards:
NHS Lancashire & South Cumbria ICB,
NHS Greater Manchester ICB,
NHS Cheshire and Merseyside ICB,
NHS North East and North Cumbria ICB, and
NHS Derby and Derbyshire ICB
Who will be launching a procurement for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Lancashire, Greater Manchester, Cheshire, Merseyside, Cumbria and part of Derbyshire.
The scope of services will include:
• Planned Patient Transport: Routine transport for outpatient appointments.
• Unplanned Patient Transport: Transport for patient discharges and short-notice bookings.
• Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The contract opportunity will be structured into three LOTs, each covering specific geographical areas:
• LOT 1: Cheshire and Merseyside
• LOT 2: Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)
• LOT 3: Lancashire & South Cumbria (L&SC) and North East & North Cumbria (North Cumbria Place)
The contracts awarded under each Lot will have an initial term of five years from expected Service Commencement date 01 April 2027 with an option to extend the initial term by a further three years to expire on 31 March 2035.
II.1.5) Estimated total value
Value excluding VAT:
468 477 808.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.1) Title
Cheshire and Merseyside
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKD
Main site or place of performance:
Cheshire and Merseyside
II.2.4) Description of the procurement
Lot 1 - Cheshire & Merseyside Service Delivery
Each lot will use the same three (3) service specifications and include
Planned Patient Transport: Routine transport for outpatient appointments
Unplanned Patient Transport: Transport for patient discharges and short-notice bookings
Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
160 603 488.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
30/06/2026
End:
31/03/2035
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKD
Main site or place of performance:
Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)
II.2.4) Description of the procurement
Greater Manchester & Derby & Derbyshire Service Delivery.
Each lot will use the same three (3) service specifications and include
Planned Patient Transport: Routine transport for outpatient appointments
Unplanned Patient Transport: Transport for patient discharges and short-notice bookings
Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
143 465 136.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
30/06/2026
End:
31/03/2035
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lancashire & South Cumbria, North East & North Cumbria
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKD
Main site or place of performance:
Lancashire & South Cumbria, North East & North Cumbria
II.2.4) Description of the procurement
Lancashire & South Cumbria, North East & North Cumbria Service Delivery
Each lot will use the same three (3) service specifications and include
Planned Patient Transport: Routine transport for outpatient appointments
Unplanned Patient Transport: Transport for patient discharges and short-notice bookings
Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments.
The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
164 409 184.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
30/06/2026
End:
31/03/2035
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
27/02/2026
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
02/03/2026
Local time: 09:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
This procurement to be conducted as a competitive process under the Provider Selection Regime.
F01: Prior information notice
Prior information only
Notice identifier: 2025/S 000-041154
VI.4) Procedures for review
VI.4.1) Review body
NHS Lancashire and South Cumbria Integrated Care Board
Preston
UK
VI.5) Date of dispatch of this notice
09/01/2026