Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Cafcass
New Enterprise House, St Helens Street
Derby
DE1 3GY
UK
Contact person: Procurement
E-mail: procurement@cafcass.gov.uk
NUTS: UKC
Internet address(es)
Main address: https://www.cafcass.gov.uk
Address of the buyer profile: https://www.cafcass.gov.uk
I.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at:
https://procontract.due-north.com/Advert/Index?advertId=fbefa60c-42ed-f011-813c-005056b64545
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/Advert/Index?advertId=fbefa60c-42ed-f011-813c-005056b64545
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Social protection
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
ITT for Cafcass new service called Enabling Family Time reference CAF592-25
Reference number: DN796123
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Cafcass is seeking suppliers that are interested in delivering a service for families in Private Law family court proceedings. Cafcass requires suppliers to hold NACCC Enhanced accreditation and Cyber Essentials certification to be able to deliver this service.
Cafcass commissions the delivery of services for families in private family law proceedings in England on behalf of the Ministry of Justice (MoJ). One of these services, the Improving Child and Family Arrangements (ICFA) service, is coming to an end in 2026 and being replaced with a new service which is called Enabling Family Time.
For every child in private law family court proceedings, whose current and future living arrangements are decided by the family courts, a Cafcass Family Court Adviser (FCA) or Guardian advises the family courts about what is safe for children and in their best interests. The FCA/Guardian focuses on the children’s needs, wishes and feelings, making sure that children's voices are heard and are at the heart of the family court's thinking and decision making. FCAs/Guardians may refer to the Enabling Family Time service, following their suitability assessment.
Enabling Family Time has been designed to focus on establishing/re-establishing family time between children and their parents/carers by offering up to three (3) family time sessions, following an FCA’s suitability assessment. The service is aligned to the Pathfinder project and will be guided by the Cafcass Child Impact Assessment Framework (CIAF) and the needs of children and families.
We would like to invite all interested providers to bid for this ITT.
If you do have an account with Pro Contract, please register on Pro Contract system to create an account. If you have problems registering, please contact.
Tel: +44 (0)1937 545 070
Email: info@proactis.com
If you have any other questions or queries, please ensure these are submitted via Pro Contract.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
Cafcass is seeking suppliers that are interested in delivering a service for families in Private Law family court proceedings. Cafcass requires suppliers to hold NACCC Enhanced accreditation and Cyber Essentials certification to be able to deliver this service.
Cafcass commissions the delivery of services for families in private family law proceedings in England on behalf of the Ministry of Justice (MoJ). One of these services, the Improving Child and Family Arrangements (ICFA) service, is coming to an end in 2026 and being replaced with a new service which is called Enabling Family Time.
For every child in private law family court proceedings, whose current and future living arrangements are decided by the family courts, a Cafcass Family Court Adviser (FCA) or Guardian advises the family courts about what is safe for children and in their best interests. The FCA/Guardian focuses on the children’s needs, wishes and feelings, making sure that children's voices are heard and are at the heart of the family court's thinking and decision making. FCAs/Guardians may refer to the Enabling Family Time service, following their suitability assessment.
Enabling Family Time has been designed to focus on establishing/re-establishing family time between children and their parents/carers by offering up to three (3) family time sessions, following an FCA’s suitability assessment. The service is aligned to the Pathfinder project and will be guided by the Cafcass Child Impact Assessment Framework (CIAF) and the needs of children and families.
We would like to invite all interested providers to bid for this ITT.
If you do have an account with Pro Contract, please register on Pro Contract system to create an account. If you have problems registering, please contact.
Tel: +44 (0)1937 545 070
Email: info@proactis.com
If you have any other questions or queries, please ensure these are submitted via Pro Contract.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/05/2026
End:
30/04/2029
This contract is subject to renewal: Yes
Description of renewals:
2 x 12-month extensions may be available after the core contract period has ended.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with several operators.
Justification for any framework agreement duration exceeding 4 years: It is anticipated that there may be anything from 20 to 80 providers signed up on this framework. As this is an open framework there will be four other opportunities to reopen this procurement to let further providers onboard at later dates.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-071268
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
02/02/2026
Local time: 11:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
02/02/2026
Local time: 11:05
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
1st Open Framework Further Mini Comp Commencing Monday 2 November 2026
2nd Open Framework Further Mini Comp Commencing Monday 1 November 2027
3rd Open Framework Further Mini Comp Commencing Monday 6 November 2028
4th Open Framework Further Mini Comp Commencing Monday 5 November 2029
It is anticipated that this open framework will be reopened on the dates shown above.
VI.4) Procedures for review
VI.4.1) Review body
Cafcass
70 Gray's Inn Road
London
WC1X 8NH
UK
E-mail: Volker.Buck@cafcass.gov.uk
VI.5) Date of dispatch of this notice
09/01/2026