Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Norfolk & Waveney Integrated Care Board
County Hall, Martineau Ln
Norwich
NR1 2DH
UK
E-mail: david.bailey1@nhs.net
NUTS: UKH15
Internet address(es)
Main address: https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
Address of the buyer profile: https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://atamis-1928.my.site.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://atamis-1928.my.site.com/s/Welcome
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://atamis-1928.my.site.com/s/Welcome
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
All Age Eating Disorder Service, NHS Norfolk and Waveney Integrated Care Board
Reference number: NW202594
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Norfolk and Waveney Integrated Care Board is seeking competitive tenders from suitably qualified and experienced providers for the provision of an All Age Eating Disorder Service.<br/><br/>The All-Age Community Eating Disorder Service will:<br/>• provide comprehensive assessment, treatment and recovery support for eating disorders across the lifespan<br/>• align with NICE NG69, QS175, MEED, NHS Adult AED Guidance (2019), and other relevant or superseding clinical standards<br/>• ensure early intervention, consistent clinical quality, and seamless transitions<br/>• deliver evidence-based, multidisciplinary treatment<br/>• incorporate ND-informed, trauma-informed and person-centred practice<br/>• work collaboratively with acute hospitals, primary care, education and Voluntary, Community and Social Enterprise (VCSE) partners<br/>• contribute to system-wide prevention and early-identification efforts<br/>• ensure all practice is equitable, culturally competent, and accessible<br/><br/>Key aims include:<br/>• Integrated all-age pathway, reducing transition between teams or professionals<br/>• Early identification and rapid response to eating disorders.<br/>• Delivery of NICE-recommended psychological, dietetic, social and medical interventions.<br/>• Focus on continuity of care<br/>• ND-informed practice, including PEACE Pathway principles<br/>• Utilising least restrictive interventions<br/>• Parity of esteem between mental and physical health.<br/>• Reduction in inpatient admissions, length of stay, and emergency presentations.<br/>• Co-production, shared decision-making, and family involvement.<br/>• System capability-building through workforce training, education and consultation.<br/>• Continuous quality improvement with KPIs, audits, PROMs/PREMs.<br/>• Development toward a Centre of Excellence, including research activity, trialling/developing appropriate innovations and advanced competencies<br/>• Working in partnership <br/>• Implementation of explicit transition and continuity standards for emerging adults, students and people relocating across geographies, including joint handover reviews, transfer-of-care summaries within 5 working days, named leads at sending/receiving services, and flexibility for virtual continuity when moving between areas.<br/><br/>The deadline for the submission of bids 17:00 hours on 9th February 2026.<br/><br/>The contract will be for a period of 5 years with the option to extend by up to an additional 2 years.<br/><br/>The annual contract value will be a maximum of £6,500,000 per annum.<br/><br/>Further information and the Invitation to Tender documentation can be found via the ‘Live Opportunities’ list on the e-procurement system at the following link: https://atamis-1928.my.site.com/s/Welcome<br/><br/>You can search for the opportunity by entering the following contract reference: C413064
II.1.5) Estimated total value
Value excluding VAT:
50 050 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85323000
II.2.3) Place of performance
NUTS code:
UKH1
Main site or place of performance:
Norfolk and Waveney
II.2.4) Description of the procurement
NHS Norfolk and Waveney Integrated Care Board is seeking competitive tenders from suitably qualified and experienced providers for the provision of an All Age Eating Disorder Service.<br/><br/>The All-Age Community Eating Disorder Service will:<br/>• provide comprehensive assessment, treatment and recovery support for eating disorders across the lifespan<br/>• align with NICE NG69, QS175, MEED, NHS Adult AED Guidance (2019), and other relevant or superseding clinical standards<br/>• ensure early intervention, consistent clinical quality, and seamless transitions<br/>• deliver evidence-based, multidisciplinary treatment<br/>• incorporate ND-informed, trauma-informed and person-centred practice<br/>• work collaboratively with acute hospitals, primary care, education and Voluntary, Community and Social Enterprise (VCSE) partners<br/>• contribute to system-wide prevention and early-identification efforts<br/>• ensure all practice is equitable, culturally competent, and accessible<br/><br/>Key aims include:<br/>• Integrated all-age pathway, reducing transition between teams or professionals<br/>• Early identification and rapid response to eating disorders.<br/>• Delivery of NICE-recommended psychological, dietetic, social and medical interventions.<br/>• Focus on continuity of care<br/>• ND-informed practice, including PEACE Pathway principles<br/>• Utilising least restrictive interventions<br/>• Parity of esteem between mental and physical health.<br/>• Reduction in inpatient admissions, length of stay, and emergency presentations.<br/>• Co-production, shared decision-making, and family involvement.<br/>• System capability-building through workforce training, education and consultation.<br/>• Continuous quality improvement with KPIs, audits, PROMs/PREMs.<br/>• Development toward a Centre of Excellence, including research activity, trialling/developing appropriate innovations and advanced competencies<br/>• Working in partnership <br/>• Implementation of explicit transition and continuity standards for emerging adults, students and people relocating across geographies, including joint handover reviews, transfer-of-care summaries within 5 working days, named leads at sending/receiving services, and flexibility for virtual continuity when moving between areas.<br/><br/>The deadline for the submission of bids 17:00 hours on 9th February 2026.<br/><br/>The contract will be for a period of 5 years with the option to extend by up to an additional 2 years.<br/><br/>The annual contract value will be a maximum of £6,500,000 per annum, £32,500,000 over the initial 5 year contract term and £45,500,000 over the full 7 years including optional 2 year extension.<br/><br/>In addition, at the discretion of NHS Norfolk and Waveney ICB and depending on demand and financial availability, up to an additional £650,000 may be awarded per contract year for service development. This is not a guaranteed available sum and should not be factored into financial planning for the service. <br/><br/>Further information and the Invitation to Tender documentation can be found via the ‘Live Opportunities’ list on the e-procurement system at the following link: https://atamis-1928.my.site.com/s/Welcome<br/><br/>You can search for the opportunity by entering the following contract reference: C413064
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
50 050 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 84
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The contract is for a period of 5 years with the option to extend the contract by up to an additional 2 years.<br/><br/>At the discretion of NHS Norfolk and Waveney ICB and depending on demand and financial availability, up to an additional £650,000 may be awarded per contract year for service development. This is not a guaranteed available sum and should not be factored into financial planning for the service.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-081595
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
09/02/2026
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
31/08/2026
IV.2.7) Conditions for opening of tenders
Date:
10/02/2026
Local time: 09:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
E-mail: england.commercialqueries@nhs.net
Internet address(es)
URL: https://www.england.nhs.uk/
VI.5) Date of dispatch of this notice
09/01/2026