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UK2

Alternative Water & Incident Management - Request for Information (RFI)

  • First published: 16 January 2026
  • Last modified: 16 January 2026
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-0606a5
Published by:
Southern Water Services Limited
Authority ID:
AA21564
Publication date:
16 January 2026
Deadline date:
02 February 2026
Notice type:
UK2
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Southern Water (SW) is seeking information from suppliers in relation to a potential procurement exercise. The information is not part of the procurement exercise, but your input will be critical in the development of the sourcing strategy and tender documentation. Southern Water is responsible for providing, maintaining, and operating water supply and distribution services covering the counties of Kent, Sussex, Hampshire and the Isle of Wight and providing services for the maintenance, repair, renewal, or improvement of services forming Southern Water’s water distribution systems. Southern Water is seeking information on solutions for Alternative Water Supply and Incident Management to ensure continuity of service during clean water supply interruptions. In the event of an outage, whether planned or unplanned, Southern Water have a statutory obligation to provide customers with access to potable water through alternative means. We are exploring options that can help us respond quickly, maintain customer welfare, and meet regulatory requirements during such incidents. Objective of this procurement: Supply goods and/or services to provide (or support) in a means of alternative water of an approved quality and quantity to, or made available to, affected customers within a defined response time. The service is to be available 24/7/365 across Southern Water’s operational areas (Kent, Sussex, Hampshire & Isle of Wight) Summary Scope:1. Clean Bulk Water Tankering 2. Traction Only Haulage & Driver Resource 3. Static Container Deployments 4. Supply of Bottled Water 5. Bottled Water Delivery to Vulnerable Customers 6. Bottled Water Stations 7. Incident Management System A more detailed breakdown of each service element is contained within the request for information documentation on the jaggaer sourcing platform, instructions on how to access the documents are in this notice.The objectives of this RFI are to: 1. To inform the contract specification 2. To inform the procurement structure 3. To inform the contractual agreement 4. To understand the markets technical capabilities 5. To understand the markets commercial structures 6. To understand other services that may be of offered or of interest to Southern Water

Full notice text

Scope

Procurement reference

Prj_

Procurement description

Southern Water (SW) is seeking information from suppliers in relation to a potential procurement exercise. The information is not part of the procurement exercise, but your input will be critical in the development of the sourcing strategy and tender documentation.

Southern Water is responsible for providing, maintaining, and operating water supply and distribution services covering the counties of Kent, Sussex, Hampshire and the Isle of Wight and providing services for the maintenance, repair, renewal, or improvement of services forming Southern Water’s water distribution systems.

Southern Water is seeking information on solutions for Alternative Water Supply and Incident Management to ensure continuity of service during clean water supply interruptions. In the event of an outage, whether planned or unplanned, Southern Water have a statutory obligation to provide customers with access to potable water through alternative means. We are exploring options that can help us respond quickly, maintain customer welfare, and meet regulatory requirements during such incidents.

Objective of this procurement: Supply goods and/or services to provide (or support) in a means of alternative water of an approved quality and quantity to, or made available to, affected customers within a defined response time. The service is to be available 24/7/365 across Southern Water’s operational areas (Kent, Sussex, Hampshire & Isle of Wight)

Summary Scope:

1. Clean Bulk Water Tankering

2. Traction Only Haulage & Driver Resource

3. Static Container Deployments

4. Supply of Bottled Water

5. Bottled Water Delivery to Vulnerable Customers

6. Bottled Water Stations

7. Incident Management System

A more detailed breakdown of each service element is contained within the request for information documentation on the jaggaer sourcing platform, instructions on how to access the documents are in this notice.

The objectives of this RFI are to:

1. To inform the contract specification

2. To inform the procurement structure

3. To inform the contractual agreement

4. To understand the markets technical capabilities

5. To understand the markets commercial structures

6. To understand other services that may be of offered or of interest to Southern Water

Main category

Services

Contract dates (estimated)

01 November 2026, 00:00AM to 31 October 2030, 23:59PM

Extension end date (if all the extensions are used): 30 October 2034

Is a framework being established?

Yes

Contracting authority

Southern Water Services Limited

Identification register:

  • GB-PPON

Address 1: Southern Water, Southern House

Town/City: Worthing

Postcode: Bn13 3NX

Country: United Kingdom

Website: http://www.southernwater.co.uk

Public Procurement Organisation Number: PBJQ-2231-ZRPG

NUTS code: UKJ27

Contact name: Luke Stone, Category & Sourcing Manager

Email: luke.stone@southernwater.co.uk

Organisation type: Private utility

Procedure

Is this procurement under a special regime?

Utilities

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 34144212 - Water-tender vehicles
  • 34133100 - Tankers
  • 34223340 - Tanker trailers
  • 31518200 - Emergency lighting equipment
  • 34114100 - Emergency vehicles
  • 85312200 - Homedelivery of provisions
  • 64121200 - Parcel delivery services
  • 34114300 - Welfare vehicles
  • 60180000 - Hire of goods-transport vehicles with driver
  • 60182000 - Hire of industrial vehicles with driver
  • 60183000 - Hire of vans with driver
  • 60650000 - Hire of water transport equipment with crew
  • 48311000 - Document management software package
  • 48311100 - Document management system
  • 15981000 - Mineral water
  • 15981100 - Still mineral water
  • 15981200 - Sparkling mineral water
  • 41110000 - Drinking water
  • 44611500 - Water tanks
  • 44613500 - Water containers
  • 65100000 - Water distribution and related services
  • 65111000 - Drinking-water distribution
  • 39225710 - Bottles
  • 34923000 - Road traffic-control equipment
  • 34992100 - Illuminated traffic signs
  • 34996100 - Traffic lights
  • 63712700 - Traffic control services

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 November 2026, 00:00AM

Contract end date (estimated)

31 October 2030, 23:59PM

Extension end date (estimated)

30 October 2034, 23:59PM

Can the contract be extended?

Yes

Engagement

Engagement process description

https://southernwater.ukp.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=60675

https://southernwater.ukp.app.jaggaer.com/go/03519719019BC1BEB7EB

Please not this is not a call for competition

Note: If you are already registered on Southern Water's sourcing portal please go straight to Step 2 below

If you are unregistered please follow the instructions below to register

1. Register your company on the Jaggaer sourcing portal (this is required only once)

Select the "Login or register to participate" link above and click the "Register Now" link on the home page

Accept the terms and conditions and click "Next"

Enter your correct business and user details

Note the username you chose and click "Save" when complete

You will shortly receive an email with your unique password (please keep this secure)

2. Respond to the PQQ/ITT Envelope

Login to the portal with your username/password

Click the PQQs open to all suppliers or ITTs open to all suppliers' link.

Click on the relevant PQQ/ITT

If you are seeing this notice after the closing date of 02/02/2026 and are interested in supporting this pre market engagement, please reach out to:

Luke Stone

Category & Sourcing Manager

luke.stone@southernwater.co.uk

Due date

02 February 2026, 23:59PM

Has the engagement period already ended?

No

Coding

Commodity categories

ID Title Parent category
39225710 Bottles Lighters, articles of combustible materials, pyrotechnics, matches and liquid or liquefied gas fuels
48311000 Document management software package Document creation software package
48311100 Document management system Document management software package
41110000 Drinking water Natural water
65111000 Drinking-water distribution Water distribution
31518200 Emergency lighting equipment Signalling lights
34114100 Emergency vehicles Specialist vehicles
60180000 Hire of goods-transport vehicles with driver Road transport services
60182000 Hire of industrial vehicles with driver Hire of goods-transport vehicles with driver
60183000 Hire of vans with driver Hire of goods-transport vehicles with driver
60650000 Hire of water transport equipment with crew Water transport services
85312200 Homedelivery of provisions Social work services without accommodation
34992100 Illuminated traffic signs Signs and illuminated signs
15981000 Mineral water Non-alcoholic beverages
64121200 Parcel delivery services Multi-modal courier services
34923000 Road traffic-control equipment Road equipment
15981200 Sparkling mineral water Mineral water
15981100 Still mineral water Mineral water
34223340 Tanker trailers Trailers and semi-trailers
34133100 Tankers Articulated trucks
63712700 Traffic control services Support services for road transport
34996100 Traffic lights Control, safety or signalling equipment for roads
44613500 Water containers Large containers
65100000 Water distribution and related services Public utilities
44611500 Water tanks Tanks
34144212 Water-tender vehicles Special-purpose motor vehicles
34114300 Welfare vehicles Specialist vehicles

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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