Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
LINCOLNSHIRE HOUSING PARTNERSHIP LIMITED
RS007748
Cartergate House, 26 Chantry Lane
Grimsby
DN312LJ
UK
Contact person: Becca Gill
E-mail: rebecca.gill@lincolnshirehp.com
NUTS: UKE13
Internet address(es)
Main address: https://www.lincolnshirehp.com/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
RentSense
Reference number: LHP541
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
RentSense is a sector-leading solution that delivers accurate caseloads, prioritises customers most at risk, and removes colleague 'waste work'. It also introduces intelligent automation, enabling colleagues to focus their time on meaningful customer engagement rather than repetitive administration.
This will improve arrears recovery, sustain tenancies, reduce evictions, and enhance customer satisfaction. By procuring and implementing RentSense, LHP can move from manual, reactive arrears management to an intelligent, data-driven, predictive platform that benefits from digital automation that drives self-service, as well as supporting our new operating model
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
272 525.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKE
UKF
II.2.4) Description of the procurement
Benefits of RentSense for LHP include Customer-Focused Support (tailored, proactive
interventions that keep tenancy sustainment central to operations), Operational
Efficiency (automated, streamlined arrears management- freeing resources to strengthen
customer engagement and support), Data-Driven Decisions (real-time insights for more
effective use of resources), Stronger Communities (improved financial stability and
reduced debt stress) and Regulatory Assurance (compliance with privacy, ethical
standards and sector regulations).
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
1 period of 12 months
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Direct Award
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/11/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Mobysoft
04546648
Manchester One, 5th Floor, 53 Portland Street
Manchester
M1 3LD
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 272 525.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Lincolnshire Housing Partnership
Grimsby
UK
VI.5) Date of dispatch of this notice
21/01/2026