Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Leicester City Council
City Hall, 115 Charles Street
Leicester
LE1 1FZ
UK
Contact person: Mr Muhammad Sidat
Telephone: +44 1164543325
E-mail: muhammad.sidat@leicester.gov.uk
NUTS: UKF21
Internet address(es)
Main address: https://www.leicester.gov.uk
Address of the buyer profile: https://www.leicester.gov.uk
I.1) Name and addresses
Leicester, Leicestershire and Rutland NHS Integrated Care Board
County Hall, Glenfield
Leicester
LE3 8TB
UK
E-mail: procurement-asc@leicester.gov.uk
NUTS: UKF22
Internet address(es)
Main address: https://leicesterleicestershireandrutland.icb.nhs.uk/
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
ASC0307 - Home Care Service Leicester
Reference number: DN711941
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Leicester City Council (‘the ‘Authority’) in addition to Leicester, Leicestershire and Rutland NHS Integrated Care Board invited Tenders for the provision of the Home Care Service, Leicester. Leicester City Council led the procurement on behalf of Leicester City Council and Leicester, Leicestershire and Rutland NHS Integrated Care Board (ICB).
The purpose of the Home Care Service is to provide support to People in their own homes so that they can remain living at home for as long as possible. Home Care Service Providers will promote independence and support People to maintain their existing skills and/or acquire new skills to ensure the best quality of life possible.
The Authority has awarded Framework Agreements for each Lot. The maximum number of providers to be awarded a Framework Agreement for each Lot is 30 for Lot 1 - 'General Home Care Support', and 5 for Lot 2 - 'High Dependency Home Care Support'. Tenderers should note that both Lots 1 and 2 services are commissioned for the Authority and the LLR ICB.
A section 75 agreement drafted in accordance with the National Health Service Act 2006 provides the framework in which the Authority and the ICB (the Partners) will work together to commission integrated health and social care services to better meet the needs of the Service Users in the Authority’s administrative area than if the Partners were operating independently.
The Authority provides no guarantee or volume of any work to any successful provider.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
390 500 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
General Home Care Support
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKF21
UKF22
II.2.4) Description of the procurement
The Authority has awarded Framework Agreements for each Lot. The maximum number of providers to be awarded a Framework Agreement for each Lot is 30 for Lot 1 and 5 for Lot 2.
It is the Authority’s preliminary view that TUPE may apply in respect of this Contract.
The proposed Contract will be for an initial period of 5 years to commence on 1st April 2026, with an option to extend, subject to satisfactory performance outcomes and agreement by the Authority, for a further period or periods up to a total of 2 years, taking the contract term to a maximum of 7 years.
The Invitation to Tender document and its appendices and all other documentation issued to Tenderers sets out the details of the Authority’s requirements.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
Yes
Description of options:
The proposed Contract will be for an initial period of 5 years to commence on 1st April 2026, with an option to extend, subject to satisfactory performance outcomes and agreement by the Authority, for a further period or periods up to a total of 2 years, taking the contract term to a maximum of 7 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
High Dependency Home Care Support
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKF21
UKF22
II.2.4) Description of the procurement
The Authority has awarded Framework Agreements for each Lot. The maximum number of providers to be awarded a Framework Agreement for each Lot is 30 for Lot 1 and 5 for Lot 2.
It is the Authority’s preliminary view that TUPE may apply in respect of this Contract.
The proposed Contract will be for an initial period of 5 years to commence on 1st April 2026, with an option to extend, subject to satisfactory performance outcomes and agreement by the Authority, for a further period or periods up to a total of 2 years, taking the contract term to a maximum of 7 years.
The Invitation to Tender document and its appendices and all other documentation issued to Tenderers sets out the details of the Authority’s requirements.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
Yes
Description of options:
The proposed Contract will be for an initial period of 5 years to commence on 1st April 2026, with an option to extend, subject to satisfactory performance outcomes and agreement by the Authority, for a further period or periods up to a total of 2 years, taking the contract term to a maximum of 7 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-006169
Section V: Award of contract
Lot No: 1
Title: General Home Care Support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/10/2025
V.2.2) Information about tenders
Number of tenders received: 197
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 197
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Adaptus Cares Limited
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Amicare Domiciliary Care Services Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Angels Care Solutions Limited
Essex
UK
NUTS: UKH3
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
BLUEWOOD RECRUITMENT LTD
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Bright Intergrated Care Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Care4U (Leicestershire) Limited
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Carers Direct Homecare Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Choices Care Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
City & County Care Services Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Domiciliary Care Services (UK) Limited
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Embrace Healthcare Ltd
Doncaster
UK
NUTS: UKE3
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Fosse Healthcare Limited
Leicester
UK
NUTS: UKF21
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Glee Care Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
GOLDCREST HEALTHCARE SERVICE
Hounslow
UK
NUTS: UKI75
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Help at Home (Egerton Lodge) Limited
Nottingham
UK
NUTS: UKF14
The contractor is an SME:
No
V.2.3) Name and address of the contractor
LifeCome Care Limited
London
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Lotus Home Care Limited
Wakefield
UK
NUTS: UKE45
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Metro Homecare Ltd
London
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
My Homecare HFW Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Passionate Homecare Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
NDH Care Ltd
Birmingham
UK
NUTS: UKG31
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Practical Care Solutions Limited
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Prime Way Care Ltd
Bristol
UK
NUTS: UKK11
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Private Home Care Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Select Care Services Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Sensitive Care Solutions Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Spirit Home Care Limited
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
UK Care Team Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Westminster Homecare Ltd
Kent
UK
NUTS: UKJ4
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Wyville Home Care Services Limited
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 388 500 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: High Dependency Home Care Support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/10/2025
V.2.2) Information about tenders
Number of tenders received: 105
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
BLUEWOOD RECRUITMENT LTD
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Sensitive Care Solutions Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Private Home Care Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
City & County Care Services Ltd
Leicester
UK
NUTS: UKF21
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
GOLDCREST HEALTHCARE SERVICE
Hounslow
UK
NUTS: UKI75
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Construction and Technology Court (Queens Bench Division) (Branch of High Court of Justice)
Priory Courts, 33 Bull Street
Birmingham
B4 6DS
UK
Telephone: +44 1216814441
VI.4.4) Service from which information about the review procedure may be obtained
Leicester City Council
City Hall, 115 Charles Street
Leicester
LE1 1FZ
UK
E-mail: procurement-asc@leicester.gov.uk
VI.5) Date of dispatch of this notice
21/01/2026