Summary
- OCID:
- ocds-h6vhtk-060c89
- Published by:
- Community Housing
- Authority ID:
- AA85530
- Publication date:
- 23 January 2026
- Deadline date:
- 23 February 2026
- Notice type:
- UK4
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
Community Housing is procuring a single provider to deliver a comprehensive Extra Care service across its Worcestershire schemes. The contract covers the delivery of regulated personal care, emergency and unplanned response, medication support, and wellbeing-focused interventions for adults aged 55+ living in Extra Care housing. The Provider will maintain a 24/7 onsite presence at each scheme, delivering planned care in line with individual support plans and responding to emergencies within required timescales. The service includes full responsibility for safe medication support in accordance with local policy, including prompting, assisting, and administering medication, accurate MAR recording, and escalation of concerns. The Provider must ensure a trained and competent workforce, meeting all mandatory training, Care Certificate, supervision, and competency requirements set out in the training and care standards brief. The contract also requires effective collaboration with Community Housing’s scheme staff, Worcestershire County Council, and health professionals to support continuity of care, safeguarding, risk management, and resident wellbeing. The provider must operate in line with CQC regulatory requirements for personal care, maintain accurate records, and support a culture of safety, dignity, and independence. TUPE will apply to the incoming workforce. It should be noted that Community Housing are the organisation carrying out this procurement and have been given authority to do so by Worcestershire County Council. The eventual contract subsequent from this tender will have Worcestershire County Council as the Client. However this contract is for Extra Care Services currently delivered by Community Housing only, not the wider care provision in the council area.
Full notice text
Scope
Procurement reference
1394
Procurement description
Community Housing is procuring a single provider to deliver a comprehensive Extra Care service across its Worcestershire schemes. The contract covers the delivery of regulated personal care, emergency and unplanned response, medication support, and wellbeing-focused interventions for adults aged 55+ living in Extra Care housing. The Provider will maintain a 24/7 onsite presence at each scheme, delivering planned care in line with individual support plans and responding to emergencies within required timescales. The service includes full responsibility for safe medication support in accordance with local policy, including prompting, assisting, and administering medication, accurate MAR recording, and escalation of concerns. The Provider must ensure a trained and competent workforce, meeting all mandatory training, Care Certificate, supervision, and competency requirements set out in the training and care standards brief. The contract also requires effective collaboration with Community Housing’s scheme staff, Worcestershire County Council, and health professionals to support continuity of care, safeguarding, risk management, and resident wellbeing. The provider must operate in line with CQC regulatory requirements for personal care, maintain accurate records, and support a culture of safety, dignity, and independence. TUPE will apply to the incoming workforce. It should be noted that Community Housing are the organisation carrying out this procurement and have been given authority to do so by Worcestershire County Council. The eventual contract subsequent from this tender will have Worcestershire County Council as the Client. However this contract is for Extra Care Services currently delivered by Community Housing only, not the wider care provision in the council area.
Delivery regions
- UKG12 - Worcestershire
- UKG1 - Herefordshire, Worcestershire and Warwickshire
Total value (estimated, excluding VAT)
300000 GBP to 300000GBP
Contract dates (estimated)
12 May 2026, 01:00AM to 12 May 2028, 23:59PM
Extension end date (if all the extensions are used): 12 May 2031
Contracting authority
Community Housing
Identification register:
Address 1: 3 Foley Grove
Town/City: Kidderminster
Postcode: DY11 7PT
Country: United Kingdom
Public Procurement Organisation Number: PHDT-3538-YJVJ
NUTS code: UKG12
Contact name: Oli Turnbull
Email: oli@echelonconsultancy.co.uk
Telephone: +44 7353964800
Organisation type: Public authority - sub-central government
Procedure
Procedure type
Open procedure
Is the total value above threshold?
Above threshold
Lots
Divided into 1 lots
Lot number: LOT-0000 CPV classifications
- 85323000 - Community health services
- 80511000 - Staff training services
- 80560000 - Health and first-aid training services
- 80570000 - Personal development training services
- 85149000 - Pharmacy services
- 85311100 - Welfare services for the elderly
- 85311200 - Welfare services for disabled people
- 85320000 - Social services
Delivery regions
- UKG12 - Worcestershire
- UKG1 - Herefordshire, Worcestershire and Warwickshire
Lot value (estimated)
300000 GBP Excluding VAT
360000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Contract start date (estimated)
12 May 2026, 01:00AM
Contract end date (estimated)
12 May 2028, 23:59PM
Extension end date (estimated)
12 May 2031, 23:59PM
Can the contract be extended?
Yes
Description of extensions
The contract is for an initial 2 year term, then we 3 x 1 year optional extensions. This means the maximum total term is 5 years.
Participation
Conditions of participation
Listed in the tender documents.
Conditions of participation
Listed in the tender documents.
Award criteria
Type: quality
Name
Quality
Weighting: 100
Weighting type: percentageExact
Submission
Tender submission deadline
23 February 2026, 12:00PM
Enquiry deadline
11 February 2026, 17:00PM
Date of award of contract
06 April 2026, 23:59PM
Submission address and any special instructions
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100749&TID105996&B=
May tenders be submitted electronically?
Yes
Is this a recurring procurement?
No
Publication date of next tender notice (estimated)
01 October 2030, 23:59PM
Languages that may be used for submission
Documents
Document type
Conflict of interest
Description
Not published
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 85323000 |
Community health services |
Social services |
| 80560000 |
Health and first-aid training services |
Training services |
| 80570000 |
Personal development training services |
Training services |
| 85149000 |
Pharmacy services |
Miscellaneous health services |
| 85320000 |
Social services |
Social work and related services |
| 80511000 |
Staff training services |
Specialist training services |
| 85311200 |
Welfare services for disabled people |
Social work services with accommodation |
| 85311100 |
Welfare services for the elderly |
Social work services with accommodation |
Delivery locations
| ID |
Description
|
|
There are no delivery locations for this notice.
|
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
|
Date
|
Details
|
|
No further information has been uploaded.
|