Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
LONDON METROPOLITAN UNIVERSITY
00974438
London Metropolitan University
London
N78DB
UK
Contact person: Ryan Bushell
E-mail: r.bushell@londonmet.ac.uk
NUTS: UKI43
Internet address(es)
Main address: https://www.londonmet.ac.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Essentials 25 renewal
Reference number: LMU2025-1936
II.1.2) Main CPV code
72261000
II.1.3) Type of contract
Services
II.1.4) Short description
Essentials 25 is a support package for the Microsoft Dynamics 365
Customer Relationship Management system. It provides 25
tickets a year allowing London Met to raise requests for help or
requests for small changes to the CRM. This support is essential
as London Met do not have the necessary expertise regarding the
technical arrangements for the CRM to be able to resolve issues,
modify software or update software packages within the
platform.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
26 112.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Essentials 25 is a support package for the Microsoft Dynamics 365 Customer Relationship Management system. It provides 25
tickets a year allowing London Met to raise requests for help or
requests for small changes to the CRM. This support is essential
as London Met do not have the necessary expertise regarding the
technical arrangements for the CRM to be able to resolve issues,
modify software or update software packages within the
platform.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This was procured direct with the supplier via a G-Cloud CCS framework
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/01/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
EY Professional Services Limited
06015277
London
UK
NUTS: UK
Internet address(es)
URL: https://www.ey.com/en_uk
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 21 760.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
London Metropolitan University
London
UK
VI.5) Date of dispatch of this notice
26/01/2026