Summary
- OCID:
- ocds-h6vhtk-06114c
- Published by:
- Bridgend County Borough Council
- Authority ID:
- AA0417
- Publication date:
- 28 January 2026
- Deadline date:
- 26 February 2026
- Notice type:
- UK4
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
Bridgend County Borough Council is recommissioning a Technology Enabled Care (TEC) Monitoring Service, and the Council wishes to appoint one Provider that has the facilities, proven ability and experience of delivering a high quality TEC Monitoring Service, which will operate on a twenty-four hours a day, seven days a week basis, to receive calls/alerts raised by TEC Equipment, or activated by Individuals, and to provide an appropriate response.Bridgend County Borough Council is committed to further developing Technology Enabled Care as part of its continued approach to supporting people to live independently, in their own homes for longer, and this Service will support and facilitate this work and preventative approach to supporting individuals within Bridgend County Borough.The successful provider will also have strongly demonstrated they have the skills, experience and understanding of undertaking this work in a social care environment, and in particular to people with a range of needs, who may also be regarded as vulnerable, including older people and people with complex needs.
Full notice text
Scope
Procurement reference
B475/26
Procurement description
Bridgend County Borough Council is recommissioning a Technology Enabled Care (TEC) Monitoring Service, and the Council wishes to appoint one Provider that has the facilities, proven ability and experience of delivering a high quality TEC Monitoring Service, which will operate on a twenty-four hours a day, seven days a week basis, to receive calls/alerts raised by TEC Equipment, or activated by Individuals, and to provide an appropriate response.
Bridgend County Borough Council is committed to further developing Technology Enabled Care as part of its continued approach to supporting people to live independently, in their own homes for longer, and this Service will support and facilitate this work and preventative approach to supporting individuals within Bridgend County Borough.
The successful provider will also have strongly demonstrated they have the skills, experience and understanding of undertaking this work in a social care environment, and in particular to people with a range of needs, who may also be regarded as vulnerable, including older people and people with complex needs.
Delivery regions
- UKL17 - Bridgend and Neath Port Talbot
Total value (estimated, excluding VAT)
798000 GBP to 798000GBP
Contract dates (estimated)
01 July 2026, 00:00AM to 30 June 2029, 23:59PM
Extension end date (if all the extensions are used): 30 June 2032
Contracting authority
Bridgend County Borough Council
Identification register:
Address 1: Bridgend County Borough Council
Town/City: Bridgend
Postcode: CF31 4WB
Country: United Kingdom
Website: https://www.bridgend.gov.uk
Public Procurement Organisation Number: PPQG-8216-YQLW
Contact name: Helen Watkins
Email: tenders@bridgend.gov.uk
Telephone: +441656643643
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales
Procedure
Procedure type
Open procedure
Reduced Tendering Period
Light touch contract
Is this procurement under a special regime?
Light touch
Is the total value above threshold?
Above threshold
Lots
Divided into 1 lots
Lot number: 1
CPV classifications
- 85300000 - Social work and related services
Delivery regions
- UKL17 - Bridgend and Neath Port Talbot
Lot value (estimated)
798000 GBP Excluding VAT
957597 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 July 2026, 00:00AM
Contract end date (estimated)
30 June 2029, 23:59PM
Extension end date (estimated)
30 June 2032, 23:59PM
Can the contract be extended?
Yes
Description of extensions
With the Option for the Council to extend for a further period of up to 36 months up to 30th June 2032 subject to funding
Participation
Conditions of participation
see tender pack
Conditions of participation
see tender pack
Award criteria
Type: quality
Name
Technical Evaluation
Description
Evaluation on method statement (40%) and interview (40%)
Weighting: 80.00
Weighting type: percentageExact
Type: price
Name
Commercial
Description
Evaluation on rates
Weighting: 20.00
Weighting type: percentageExact
Contract terms and risks
Payment terms
See tender pack
Description of risks to contract performance
n/a
Submission
Tender submission deadline
26 February 2026, 12:00PM
Enquiry deadline
19 February 2026, 17:00PM
Date of award of contract
13 April 2026, 23:59PM
Submission address and any special instructions
https://etenderwales.ukp.app.jaggaer.com/web/login.shtml
May tenders be submitted electronically?
Yes
Is this a recurring procurement?
No
Publication date of next tender notice (estimated)
01 December 2028, 23:59PM
Languages that may be used for submission
Documents
Document type
Bidding documents
Description
Ref: itt_122824 - B475 - The Provision of a Technology Enabled Care
Document type
Technical specifications
Description
Bidders are to access for free all the documents from etenderwales, within the following reference and title:
itt_122824 - B475 - The Provision of a Technology Enabled Care (TEC) Monitoring
Document type
Conflict of interest
Description
Not published
Coding
Commodity categories
| ID |
Title
|
Parent category
|
|
There are no commodity categories for this notice.
|
Delivery locations
| ID |
Description
|
| 1017 |
Bridgend and Neath Port Talbot |
About the buyer
- Main contact:
- n/a
- Admin contact:
- n/a
- Technical contact:
- n/a
- Other contact:
- n/a