Summary

OCID:: ocds-kuma6s-160788
Published by:: Coleg Cymraeg Cenedlaethol
Authority ID:: AA0753
Publication date:: 28 January 2026
Deadline date:: 13 February 2026
Notice type:: Contract Notice
Has documents:: Yes
Has SPD:: No
Has Carbon Reduction Plan:: No

Abstract

The Coleg is seeking a solution to provide an efficient, integrated means for its data processing and engagement requirements. The Coleg will consider proposals to either provide an alternative to its current solution or a program of further development and integration work on the current solution in order to ensure that its systems are an effective and efficient solution for its requirements while fully complying with current data processing regulations.

Full notice text

CONTRACT NOTICE – NATIONAL

Notice Type: SERVICES

1 Authority Details

1.1 Authority Name and Address

Official Name: Coleg Cymraeg Cenedlaethol
Postal Address: Gwasanaethau Gwybodaeth, Y Llwyfan, Heol y Coleg,
Town: Caerfyrddin	Postal Code: SA31 3EQ	Country: UK
For the attention of: Sion Pennant	Telephone: +44 1267610400
E-Mail: s.pennant@colegcymraeg.ac.uk	Fax:
Internet Address (URL): http://www.colegcymraeg.ac.uk

1.2 Address from which documentation may be obtained

Official Name: Coleg Cymraeg Cenedlaethol
Postal Address: Gwasanaethau Gwybodaeth, Y Llwyfan, Heol y Coleg,
Town: Caerfyrddin	Postal Code: SA31 3EQ	Country: UK
For the attention of: Sion Pennant	Telephone:
E-Mail:	Fax:
Internet Address (URL): http://www.colegcymraeg.ac.uk

1.3 Completed documents must be returned to:

Official Name: Coleg Cymraeg Cenedlaethol
Postal Address: Gwasanaethau Gwybodaeth, Y Llwyfan, Heol y Coleg,
Town: Carmarthen	Postal Code: SA31 3EQ	Country: UK
For the attention of: Sion Pennant	Telephone:
E-Mail:	Fax:
Internet Address (URL): http://www.colegcymraeg.ac.uk

2 Contract Details

2.1 Title

Development of CRM and Data Processing Systems

2.2 Description of the goods or services required

The Coleg is seeking a solution to provide an efficient, integrated means for its data processing and engagement requirements.

The Coleg will consider proposals to either provide an alternative to its current solution or a program of further development and integration work on the current solution in order to ensure that its systems are an effective and efficient solution for its requirements while fully complying with current data processing regulations.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=160876.

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	72000000		IT services: consulting, software development, Internet and support
	72212190		Educational software development services
	72212211		Platform interconnectivity software development services
	72212325		Form making software development services
	72212445		Customer Relation Management software development services
	72212450		Time accounting or human resources software development services
	72212463		Statistical software development services
	72212480		Sales, marketing and business intelligence software development services
	72212500		Communication and multimedia software development services
	72212510		Communication software development services
	72212600		Database and operating software development services
	72212610		Database software development services
	72212900		Miscellaneous software development services and computer systems
	72212981		Compiling software development services
	72230000		Custom software development services
	72232000		Development of transaction processing and custom software
	72262000		Software development services
	72263000		Software implementation services
	72265000		Software configuration services
	72266000		Software consultancy services
	72268000		Software supply services
	72300000		Data services
	72310000		Data-processing services
	72311100		Data conversion services
	72311200		Batch processing services
	72312000		Data entry services
	72313000		Data capture services
	72314000		Data collection and collation services
	72316000		Data analysis services
	72318000		Data transmission services
	72319000		Data supply services
	72320000		Database services
	72322000		Data management services
	72330000		Content or data standardization and classification services
	80300000		Higher education services
	80400000		Adult and other education services
	80420000		E-learning services
	80430000		Adult-education services at university level
	80590000		Tutorial services

b) Delivery Location/Area

	Code		Location
	1000		WALES
	1010		West Wales and The Valleys
	1011		Isle of Anglesey
	1012		Gwynedd
	1013		Conwy and Denbighshire
	1014		South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
	1015		Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
	1016		Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
	1017		Bridgend and Neath Port Talbot
	1018		Swansea
	1020		East Wales
	1021		Monmouthshire and Newport
	1022		Cardiff and Vale of Glamorgan
	1023		Flintshire and Wrexham
	1024		Powys

2.4 Total quantity or scope of tender

£90,000 (inclusive of VAT over a 3-year period)

3 Conditions for Participation

3.1 Minimum standards and qualification required

4 Administrative Information

4.1 Type of Procedure

Single stage

4.2 Reference number attributed to the notice by the contracting authority

CCC-2026-CRM

4.3 Time Limits

Time-limit for receipt of completed tenders
13-02-2026 Time 12:00

Estimated award date
16-03-2026

4.5 Language or languages in which tenders or requests to participate can be drawn up

EN CY

4.6 Tender Submission Postbox

5 Other Information

5.1 Additional Information

(WA Ref:160876)

5.2 Additional Documentation

5.3 Publication date of this notice

28-01-2026

SF 51a

Coding

Commodity categories

ID	Title	Parent category
80400000	Adult and other education services	Education and training services
80430000	Adult-education services at university level	Adult and other education services
72311200	Batch processing services	Computer tabulation services
72212500	Communication and multimedia software development services	Programming services of application software
72212510	Communication software development services	Programming services of application software
72212981	Compiling software development services	Programming services of application software
72330000	Content or data standardization and classification services	Data services
72230000	Custom software development services	Software programming and consultancy services
72212445	Customer Relation Management software development services	Programming services of application software
72316000	Data analysis services	Data-processing services
72313000	Data capture services	Data-processing services
72314000	Data collection and collation services	Data-processing services
72311100	Data conversion services	Computer tabulation services
72312000	Data entry services	Data-processing services
72322000	Data management services	Database services
72300000	Data services	IT services: consulting, software development, Internet and support
72319000	Data supply services	Data-processing services
72318000	Data transmission services	Data-processing services
72212600	Database and operating software development services	Programming services of application software
72320000	Database services	Data services
72212610	Database software development services	Programming services of application software
72310000	Data-processing services	Data services
72232000	Development of transaction processing and custom software	Custom software development services
72212190	Educational software development services	Programming services of application software
80420000	E-learning services	Adult and other education services
72212325	Form making software development services	Programming services of application software
80300000	Higher education services	Education and training services
72000000	IT services: consulting, software development, Internet and support	Computer and Related Services
72212900	Miscellaneous software development services and computer systems	Programming services of application software
72212211	Platform interconnectivity software development services	Programming services of application software
72212480	Sales, marketing and business intelligence software development services	Programming services of application software
72265000	Software configuration services	Software-related services
72266000	Software consultancy services	Software-related services
72262000	Software development services	Software-related services
72263000	Software implementation services	Software-related services
72268000	Software supply services	Software-related services
72212463	Statistical software development services	Programming services of application software
72212450	Time accounting or human resources software development services	Programming services of application software
80590000	Tutorial services	Training services

Delivery locations

ID	Description
1017	Bridgend and Neath Port Talbot
1022	Cardiff and Vale of Glamorgan
1015	Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013	Conwy and Denbighshire
1020	East Wales
1023	Flintshire and Wrexham
1016	Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012	Gwynedd
1011	Isle of Anglesey
1021	Monmouthshire and Newport
1024	Powys
1014	South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018	Swansea
1000	WALES
1010	West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

About the buyer

Main contact:: s.pennant@colegcymraeg.ac.uk
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

There are no documents attached to this document

Replaced documents

There are no previous versions of these documents.

Development of CRM and Data Processing Systems

Contents

Summary

Abstract

Full notice text

CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

2.2

Description of the goods or services required

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

4.2

Reference number attributed to the notice by the contracting authority

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox