Contract notice
Section I: Contracting
authority
I.1) Name and addresses
PCC for North Wales Police & North Wales Police
n/a
Force Headquarters, Glan-y -don, Abergele Road,
Colwyn Bay, North Wales
LL29 8AW
UK
Contact person: Barry Morris
Telephone: +44 1492084247
E-mail: barry.morris@northwales.police.uk
NUTS: UKL
Internet address(es)
Main address: http://www.north-wales.police.uk
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101916&B=BLUELIGHT
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=101916&B=BLUELIGHT
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
MANAGED VEHICLE RECOVERY SERVICE
II.1.2) Main CPV code
50118400
II.1.3) Type of contract
Services
II.1.4) Short description
North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
50118400
II.2.3) Place of performance
NUTS code:
UKL
UKF3
UKD4
UKD1
UK
II.2.4) Description of the procurement
North Wales Police, Cumbria Constabulary, Lancashire Constabulary and Lincolnshire Police require a 24-hour single call out service for vehicle recovery on each and every day of the year. NWP are looking for a managed service provider to deliver the service, and will need to undertake all the call handling ensuring that they are suitably equipped and staffed by personnel preferably dedicated to the operation of the Contract.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/10/2026
End:
30/09/2028
This contract is subject to renewal: Yes
Description of renewals:
3 x 12 months extensions available.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
27/02/2026
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
CY
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
08/10/2026
IV.2.7) Conditions for opening of tenders
Date:
27/02/2026
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
PCC for North Wales
North Wales Police Headquarters
Colwyn Bay
UK
E-mail: barry.morris@northwales.police.uk
VI.5) Date of dispatch of this notice
30/01/2026