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Contract Notice

TPR448 - CRM Software Licences and Installation/Integration Services

  • First published: 03 July 2013
  • Last modified: 03 July 2013
  • Version: N/A
  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
The Pensions Regulator
Authority ID:
AA20017
Publication date:
03 July 2013
Deadline date:
06 August 2013
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Provision of Customer Relationship management software together with integration/installation and ongoing support

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


The Pensions Regulator

Napier House, Trafalgar Place

Brighton

BN1 4DW

UK

Sharon Stewart, Kate Byrne

+44 1273627275

sharon.stewart@thepensionsregulator.gsi.gov.uk

+44 1273627275

www.thepensionsregulator.gov.uk


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I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

TPR448 - CRM Software Licences and Installation/Integration Services

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

Brighton



UKJ21

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Provision of Customer Relationship management software together with integration/installation and ongoing support

II.1.6)

Common Procurement Vocabulary (CPV)

48000000
72200000
72590000
72820000
72330000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

Yes

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II.1.9)

Will variants be accepted

Yes

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

180 0001 750 000
GBP

II.2.2)

Options

The intial term of the contract is envisaged to be 2 years with three extension options of 1 year at the Regulator's discretion. However the Regulator may opt to award a longer initial contract term with fewer extension options dependent on pricing. However any contract length will not be greater than 5 years (60 months)

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

60

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

Consortium/Partnership bids are welcomed.

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


Suppliers Instructions How to Express Interest in this Tender~: 1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://thepensionsregulator.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the ‘Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk. To express interest in the forthcoming tender, please may we ask for you to confirm via email to aprocurement@thepensionsregulator.gsi.gov.uk. You will need to register on our eTendering portal to receive the ITT. The link can be found below. https://thepensionsregulator.bravosolution.co.uk

We advise you to view the supplier help guide that is available on the home page once you have followed the link above. Once you are registered on the portal may we please also ask for you to confirm that you have done so, and include the name of the person who has been set up as the contact when you registered. This is helpful to us as your organisation may have already registered on the portal before, but we would like to ensure that all communication put through the portal in relation to this opportunity goes to the correct part of your business.

Please note that The Pensions Regulator does not envisage entering into any further correspondence relating to this procurement prior to issue of the invitation to tender.

IMPORTANT: You are requested to reply to this email within 3 days of receipt to:

(i) Express your interest in receiving the tender documents once published

(ii) Confirm that you have registered on our Bravo eTendering site, and confirm the user name from your organisation that has been used during the registration

(iii) In the event you do not wish to participate, please give the reasons why.

III.2.2)

Economic and financial capacity





III.2.3)

Technical capacity





III.2.4)

Reserved contracts

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III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

No

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

TPR448

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 06-08-2013  12:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders



 06-08-2013  12:00
Napier House, Brighton

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

The Regulator may opt to award for an initial longer term contract with fewer extensions dependent on pricing. However the total contract length will no be greater than 5 years.

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures


The Pensions Regulator

Napier House, Trafalgar Place

Brighton

BN1 4DW

UK

aprocurement@tpr.gsi.gov.uk



Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 27-06-2013

ANNEX B

Information About Lots

1     Provision of CRM Software license, maintenance and support

1)

Short Description

Provision of CRM Software license, maintenance and support

2)

Common Procurement Vocabulary (CPV)

48000000

3)

Quantity or scope



180 000400 000  GBP.

4)

Indication about different contract dates

60

5)

Additional Information about lots

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

The pricing quoted is based on a 2 year contract.

The intial term of the contract is envisaged to be 2 years with three extension options of 1 year at the Regulator's discretion. However the Regulator may opt to award a longer initial contract term with fewer extension options dependent on pricing. However any contract length will not be greater than 5 years (60 months)

ANNEX B

Information About Lots

2     Solution Delivery Services

1)

Short Description

Solution Delivery Services

2)

Common Procurement Vocabulary (CPV)

48000000

3)

Quantity or scope


4)

Indication about different contract dates

60

5)

Additional Information about lots

The intial term of the contract is envisaged to be 2 years with three extension options of 1 year at the Regulator's discretion. However the Regulator may opt to award a longer initial contract term with fewer extension options dependent on pricing. However any contract length will not be greater than 5 years (60 months)

ANNEX B

Information About Lots

3     Data Management Services

1)

Short Description

Data Management Services

2)

Common Procurement Vocabulary (CPV)

72000000

3)

Quantity or scope



100 000500 000  GBP.

4)

Indication about different contract dates

60

5)

Additional Information about lots

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Estimated costs are based on a 2 year contract.

The initial term of the contract is envisaged to be 2 years with three extension options of 1 year at the Regulator;s discretion. However the Regulator may opt to award a longer initial contract term with fewer extension options dependent on pricing. However any contract length will not be greater than 5 years (60 months)


Coding

Commodity categories

ID Title Parent category
72820000 Computer testing services Computer audit and testing services
72590000 Computer-related professional services Computer-related services
72330000 Content or data standardization and classification services Data services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48000000 Software package and information systems Computer and Related Services
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
sharon.stewart@thepensionsregulator.gsi.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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