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Contract Notice

The supply of IT Support Services.

  • First published: 30 July 2013
  • Last modified: 30 July 2013
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Gateway Housing Association
Authority ID:
AA21248
Publication date:
30 July 2013
Deadline date:
16 September 2013
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The supply of IT Support Services, the main activities being:

1) Second and third level support for software and appropriate hardware.

2) Network management.

3) Involvement in IT infrastructure implementation projects.

4) Onsite presence up to 2 days per week.

5) Use of the successful supplier's help desk system which all parties will use.

6) Manage and update IT policies and procedures.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Gateway Housing Association

409-413 Mile End Road

London

E3 4PB

UK

see Annex A for contact details

John Stuttard, Helen Routledge

+44 2087094409

helen.routledge@gatewayhousing.org.uk


www.gatewayhousing.org.uk


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I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

The supply of IT Support Services.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

409-413 Mile End Road London.



UKI12

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

The supply of IT Support Services, the main activities being:

1) Second and third level support for software and appropriate hardware.

2) Network management.

3) Involvement in IT infrastructure implementation projects.

4) Onsite presence up to 2 days per week.

5) Use of the successful supplier's help desk system which all parties will use.

6) Manage and update IT policies and procedures.

II.1.6)

Common Procurement Vocabulary (CPV)

72610000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

The contract will be for a three year term with a possible yearly extension for each of the following 2 years.

250 000
GBP

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

 01-01-2014 31-12-2016

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

a performance bond or guarantee may be required.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

All prices quoted in this tender must be pounds sterling.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

The Contracting Authority reserves the right to require groups of suppliers to take a particular form or to require one party to undertake primary liability or to require that each party undertakes joint and several liability.

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


Information and formalities necessary for evaluating if requirements are met: a) is bankrupt or is being wound up, where his affairs are administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations; b) is the subject of proceedings for a declaration of bankruptcy, for an order for compulsory winding up or administration by the court or of an arrangement with creditors or of any similar proceedings under national laws and regulations: c) has been convicted by a judgement which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct d) has been guilty of grave professional misconduct proven by any means which the contracting authorities can demonstrate; e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority; f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority; g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information; h) has been the subject of a conviction for participation in a criminal organisation, as defined in Article 2(1) of Council Joint Action 98/733/JHA; i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively; j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of financial interests of the European Communities; k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering.

III.2.2)

Economic and financial capacity


Information and formalities necessary for evaluating if requirements are met: Minimum level(s) of standards possibly required (if applicable): a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance; b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established; c) a statement of the undertaking's overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last three financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as information on these turnovers is available.




III.2.3)

Technical capacity


Information and formalities necessary for evaluating if requirements are met: Minimum level(s) of standards possibly required (if applicable): a) a list of the customers where IT Support services are being delivered b) details of manpower including numbers, background and experience of staff. Also number of support staff to customers over the last three years; c)education and vocational qualifications of staff d) quality management approach and techniques.




III.2.4)

Reserved contracts

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III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

No

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

No

Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

58

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

 06-09-2013

 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 16-09-2013

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

 27-09-2013

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders





Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures


Gateway Housing Association

409-413 Mile End Road London

London

E3 4PB

UK



www.gatewayhousing.org.uk

Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained


Gateway Housing Association

409-413 Mile End Road London

London

E3 4PB

UK



www.gatewayhousing.org.uk

VI.5)

Dispatch date of this Notice

 26-07-2013

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained



Stuttard Davies Limited

11 Appleby Green Knaresborough

Knaresborough

HG5 9NE

UK

John Stuttard

+44 7968757342

john.stuttard@johnstuttardpartnership.co.uk

II)

Address and contact points from which specifications and additional documentation may be obtained



Stuttard Davies Limited

11 Appleby Green Knaresborough

Knaresborough

HG5 9NE

UK

John Stuttard

+44 7968757342

john.stuttard@johnstuttardpartnership.co.uk

III)

Address and contact points to which Tenders/Requests to Participate must be sent



Stuttard Davies

11 Appleby Green Knaresborough

Knaresborough

HG5 9NE

UK

John Stuttard

+44 7968757342

john.stuttard@johnstuttardpartnership.co.uk

Coding

Commodity categories

ID Title Parent category
72610000 Computer support services Computer support and consultancy services

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
helen.routledge@gatewayhousing.org.uk
Admin contact:
john.stuttard@johnstuttardpartnership.co.uk
Technical contact:
N/a
Other contact:
john.stuttard@johnstuttardpartnership.co.uk

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.