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Contract Award Notice

NHS Staff Survey Framework.

  • First published: 04 July 2015
  • Last modified: 04 July 2015
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
National Health Service Commissioning Board
Authority ID:
AA38846
Publication date:
04 July 2015
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The NHS Staff survey was implemented in full for the first time in the autumn of 2003 and has been repeated every year since then. Questionnaires are sent to nearly 560 000 staff throughout England each year.

The purpose of the NHS Staff Survey is to collect staff views and experiences of working in their local NHS trust and to provide information for deriving national and local performance indicators. Results from the survey are used by these NHS organisations to identify areas for improvement, registration, periodic review, Quality and Risk Profiles and national studies.

The Framework Suppliers provide the following Services:

— Providing practical support and advice for selecting a sample of staff in accordance with the specification set out by the Advice Centre.

— Printing questionnaires, covering letters, reminders etc.

— Advising trusts on their pre-survey communication strategy

— Distribution of survey materials, and handling receipt of questionnaires.

— Liaising with trusts about non-responses and reminders.

— Providing support and advice to ensure good response rates.

— Data entry, cleaning data and providing data to the Advice Centre by the required deadline in the specified format (the Advice Centre will be responsible for providing basic standard reports of survey findings to NHS trusts).

The Survey Framework is supported by the NHS Staff Survey Advice Centre (Advice Centre). Working with the Contracting Authority and with the independent NHS Staff Survey Improvement Board, this Advice Centre is responsible for designing the surveys, preparing guidance and co-ordinating implementation of the surveys at the local level.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


National Health Service Commissioning Board

Quarry House, Quarry Hill

Leeds

LS2 7UE

UK

https://nhsbsa.bravosolution.co.uk/web/login.shtml





www.england.nhs.uk

https://nhsbsa.bravosolution.co.uk/web/login.shtml

https://nhsbsa.bravosolution.co.uk/web/login.shtml

https://nhsbsa.bravosolution.co.uk/web/login.shtml

I.2)

Type of contracting Authority and Main Activity or Activities

Unchecked box
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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

NHS Staff Survey Framework.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

10

II.1.2)

Main site or location of works, place of delivery or performance


UKC

II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

The NHS Staff survey was implemented in full for the first time in the autumn of 2003 and has been repeated every year since then. Questionnaires are sent to nearly 560 000 staff throughout England each year.

The purpose of the NHS Staff Survey is to collect staff views and experiences of working in their local NHS trust and to provide information for deriving national and local performance indicators. Results from the survey are used by these NHS organisations to identify areas for improvement, registration, periodic review, Quality and Risk Profiles and national studies.

The Framework Suppliers provide the following Services:

— Providing practical support and advice for selecting a sample of staff in accordance with the specification set out by the Advice Centre.

— Printing questionnaires, covering letters, reminders etc.

— Advising trusts on their pre-survey communication strategy

— Distribution of survey materials, and handling receipt of questionnaires.

— Liaising with trusts about non-responses and reminders.

— Providing support and advice to ensure good response rates.

— Data entry, cleaning data and providing data to the Advice Centre by the required deadline in the specified format (the Advice Centre will be responsible for providing basic standard reports of survey findings to NHS trusts).

The Survey Framework is supported by the NHS Staff Survey Advice Centre (Advice Centre). Working with the Contracting Authority and with the independent NHS Staff Survey Improvement Board, this Advice Centre is responsible for designing the surveys, preparing guidance and co-ordinating implementation of the surveys at the local level.

II.1.5)

Common Procurement Vocabulary (CPV)

79300000
79342310
79313000
79311300
79310000
72314000
79342311
79311000
79570000
79311400
79414000
79311210
79311200
79315000
79571000
79311100
79330000
79320000

II.1.6)

Contract covered by the government procurement agreement (GPA)

Yes

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

   

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

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Quality: Provision of the Service 30
Quality: Maintaining the Services 30
Price: Questionnaire 30
Price: Rate Card 10
Overall cost effectiveness

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

14_02_14

IV.3.2)

Previous publication(s) concerning the same contract


2015/S 29-049099 11-02-2015

Other previous publications

Section V: Award of contract

14_02_14

V.1)

Date of contract award:

 4-6-2015

V.2)

Numbers of offers received:

7

V.3)

Name and address of economic operator to whom the contract has been awarded


Picker Institute Europe

Buxton Court

Oxford

OX2 OJB

UK




V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section V: Award of contract

14_02_14

V.1)

Date of contract award:

 4-6-2015

V.2)

Numbers of offers received:

7

V.3)

Name and address of economic operator to whom the contract has been awarded


Quality Health Limited

Unit 1 Holmewood Business Park, Chesterfield Road, Derbyshire

Holmewood

S42 5US

UK




V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

Spend MI collected from the incumbent suppliers estimates the annual contract value awarded through the Framework to be c 800 GBP - 1 500 000 GBP. The average survey price is c 2 000-4 000 GBP and > 250 organisations run a survey by calling off a contract against the framework.

HM Government requires that tender documentation issued by government departments for contracts with a value exceeding 25 000 GBP over the life of the contract be published on-line (https://www.gov.uk/contracts-finder) for the general public. The resulting contract is also published.

The Contracting Authority reserve the right to cancel the procurement process at any time and/or not to award the contract as a result of this procurement exercise.

The Framework Agreement(s) will be available for use by or on behalf of NHS organisations and other organisations providing NHS services (and their statutory successors and organisations as a result of re-organisation or organisational changes).

All NHS trusts (Foundation Trusts, acute and specialist hospital trusts, ambulance service trusts, mental health and learning disability trusts and primary care trusts) are required to participate in this survey. Strategic Health Authorities and other NHS bodies may choose to undertake the NHS Staff survey on a voluntary basis.

A list of such NHS organisations and trusts can be found at:

1. http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

2. http://www.nhs.uk/servicedirectories/Pages/PrimaryCareTrustListing.aspx

3. http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx

4. http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx

5. http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx

6. http://www.nhs.uk/ServiceDirectories/Pages/StrategicHealthAuthorityListing.aspx

7. http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx

8. http://www.nhs.uk/servicedirectories/pages/ccglisting.aspx

9. http://www.nhs.uk/ServiceDirectories/Pages/OtherListing.aspx

10. NHS North of England Commissioning Support Unit

11. NHS Cheshire and Merseyside Commissioning Support Unit

12. NHS Greater Manchester Commissioning Support Unit

13. NHS Staffordshire and Lancashire Commissioning Support Unit

14. NHS North Yorkshire and Humber Commissioning Support Unit

15. NHS West and South Yorkshire and Bassetlaw Commissioning Support Unit

16. NHS Arden Commissioning Support Unit

17. NHS Central Midlands Commissioning Support Unit

18. NHS Greater East Midlands Commissioning Support Unit

19. NHS Norfolk and Waveney Commissioning Support Unit

20. NHS Hertfordshire and Essex Commissioning Support Unit

21. NHS North & East London Commissioning Support Unit

22. NHS North West London Commissioning Support Unit

23. NHS South London Commissioning Support Unit

24. NHS South West Commissioning Support Unit

25. NHS Kent and Medway Commissioning Support Unit

26. NHS Surrey & Sussex Commissioning Support Unit

27. NHS South Commissioning Support Unit

28. NHS Central Southern Commissioning Support Unit

29. NHS Business Services Authority.

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

The Contracting Authority will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days provides for unsuccessful tenderers to challenge the award decision before a contract is entered into. The Public Contracts Regulations 2006 (SI 2006/5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the Regulations to take action in the High Court (England, Wales and Northern Ireland).

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 30-06-2015

Coding

Commodity categories

ID Title Parent category
79342311 Customer satisfaction survey Marketing services
79342310 Customer survey services Marketing services
72314000 Data collection and collation services Data-processing services
79311400 Economic research services Survey services
79414000 Human resources management consultancy services Business and management consultancy services
79571000 Mailing services Mailing-list compilation and mailing services
79570000 Mailing-list compilation and mailing services Office-support services
79300000 Market and economic research; polling and statistics Business services: law, marketing, consulting, recruitment, printing and security
79310000 Market research services Market and economic research; polling and statistics
79313000 Performance review services Market research services
79320000 Public-opinion polling services Market and economic research; polling and statistics
79315000 Social research services Market research services
79330000 Statistical services Market and economic research; polling and statistics
79311300 Survey analysis services Survey services
79311200 Survey conduction services Survey services
79311100 Survey design services Survey services
79311000 Survey services Market research services
79311210 Telephone survey services Survey services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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