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Contract Notice

HR/Payroll and Finance System Replacement Project.

  • First published: 28 July 2015
  • Last modified: 28 July 2015
  • Version: N/A
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Contents

Summary

OCID:
Published by:
Birkbeck
Authority ID:
AA41636
Publication date:
28 July 2015
Deadline date:
24 August 2015
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Birkbeck has been using its current integrated HR/Payroll and Finance systems (the latter comprising a core finance system, plus a variety of related systems to maintain data on costing and management for research grants and contracts) for a number of years, and for a variety of reasons the applications themselves now need to be replaced.

With the exception of some elemental administrative processes (the creation of electronic purchase orders, the entry of sickness absence data, and some reporting), all users of the systems in scope sit within the central HR and Finance departments. The vast majority of the business processes owned by, or traversing, these areas are currently transacted by email and/or paper.

Even where there is devolved use of the legacy systems, there are perceived shortcomings:

— sickness absence recording is not undertaken by individual managers, but by a coordinator role in each department (resulting in the exchange of email and paper, but at a local level);

— purchase orders are created by a reasonably large group of users, but by no means all purchasers. The system is unwieldy and unintuitive, and as such is not suitable for occasional users, many of whom submit paper orders rather than electronic. The College does not currently undertake electronic procurement;

— both systems are Oracle Forms deployed in a browser, which requires specific browser configuration in order to function. The result (in order to stop automatic updates to individual workstations rendering access to the applications impossible) is that access to these applications by Birkbeck staff is provided through a virtual desktop environment. This additional step adds complexity and confusion to the users.

Significant investment has been made by the College over the last few years to develop its processes and underlying corporate information systems in the areas of Student Administration and Identity Management. This work has been underpinned by a focus on understanding, improving and implementing repeatable and reliable business processes.

In order to frame our approach to corporate information systems (CIS) developments and investments moving forwards, we have developed a CIS Strategy which has been recently endorsed by the College"s Strategic Planning Committee (SPC).

The strategy (which is provided as appendix C) sets out the guiding principles that we seek to adhere to as we further develop our CIS infrastructure. This project must adhere to the principles outlined in that strategy which is set out in the ITT and appendices for your reference.

Key amongst those principles are the following:

—We wish to provide access for interaction with data and processes, across all corporate information systems, through a single self-service environment for staff and customers. This is known as our ‘My Birkbeck’ framework which consists of Oracle APEX applications developed in-house.

—We wish to orchestrate the vast majority of our business processes, across all systems, using our chosen BPM platform Bizagi.

—We wish to provide management information reporting across all systems using our chosen BI tool Tableau. This does not eliminate the need for ad-hoc reporting and data interrogation at a local level.

With this in mind we now seek proposals for solutions that provide us with:

—a robust and well developed data structure,

—excellent user interface experience for "core users" (users in the central services who "own" the business processes),

—reliable processing capabilities (e.g. Payroll calculation),

—comprehensive documented and supported Application Programming Interfaces (API) — likely to be RESTful web services — that will allow us to surface options to manipulate data within our self-service environment (e.g. Update my home address) and also provide integrations with processes managed by our BPM solution.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Birkbeck

Malet Street

London

WC1E 7HX

UK

https://in-tendhost.co.uk/birkbeck/

Emma Winnifrith


e.winnifrith@bbk.ac.uk


https://in-tendhost.co.uk/birkbeck

www.bbk.ac.uk
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I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

HR/Payroll and Finance System Replacement Project.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance

Birkbeck, University of London, Malet St, London, WC1E 7HX.



UKI1

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Birkbeck has been using its current integrated HR/Payroll and Finance systems (the latter comprising a core finance system, plus a variety of related systems to maintain data on costing and management for research grants and contracts) for a number of years, and for a variety of reasons the applications themselves now need to be replaced.

With the exception of some elemental administrative processes (the creation of electronic purchase orders, the entry of sickness absence data, and some reporting), all users of the systems in scope sit within the central HR and Finance departments. The vast majority of the business processes owned by, or traversing, these areas are currently transacted by email and/or paper.

Even where there is devolved use of the legacy systems, there are perceived shortcomings:

— sickness absence recording is not undertaken by individual managers, but by a coordinator role in each department (resulting in the exchange of email and paper, but at a local level);

— purchase orders are created by a reasonably large group of users, but by no means all purchasers. The system is unwieldy and unintuitive, and as such is not suitable for occasional users, many of whom submit paper orders rather than electronic. The College does not currently undertake electronic procurement;

— both systems are Oracle Forms deployed in a browser, which requires specific browser configuration in order to function. The result (in order to stop automatic updates to individual workstations rendering access to the applications impossible) is that access to these applications by Birkbeck staff is provided through a virtual desktop environment. This additional step adds complexity and confusion to the users.

Significant investment has been made by the College over the last few years to develop its processes and underlying corporate information systems in the areas of Student Administration and Identity Management. This work has been underpinned by a focus on understanding, improving and implementing repeatable and reliable business processes.

In order to frame our approach to corporate information systems (CIS) developments and investments moving forwards, we have developed a CIS Strategy which has been recently endorsed by the College"s Strategic Planning Committee (SPC).

The strategy (which is provided as appendix C) sets out the guiding principles that we seek to adhere to as we further develop our CIS infrastructure. This project must adhere to the principles outlined in that strategy which is set out in the ITT and appendices for your reference.

Key amongst those principles are the following:

—We wish to provide access for interaction with data and processes, across all corporate information systems, through a single self-service environment for staff and customers. This is known as our ‘My Birkbeck’ framework which consists of Oracle APEX applications developed in-house.

—We wish to orchestrate the vast majority of our business processes, across all systems, using our chosen BPM platform Bizagi.

—We wish to provide management information reporting across all systems using our chosen BI tool Tableau. This does not eliminate the need for ad-hoc reporting and data interrogation at a local level.

With this in mind we now seek proposals for solutions that provide us with:

—a robust and well developed data structure,

—excellent user interface experience for "core users" (users in the central services who "own" the business processes),

—reliable processing capabilities (e.g. Payroll calculation),

—comprehensive documented and supported Application Programming Interfaces (API) — likely to be RESTful web services — that will allow us to surface options to manipulate data within our self-service environment (e.g. Update my home address) and also provide integrations with processes managed by our BPM solution.

II.1.6)

Common Procurement Vocabulary (CPV)

48000000
48900000
72212451
48217000
79414000
48442000
48219300
48450000
72212450
79211110

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

Yes

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II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

1 — HR Payroll (externally hosted system).

2 — Finance (inc. Research Grants and Contracts Management) (externally hosted system).

3 — Comprehensive external (namely, a combination of Lots 1 and 2).

4 — HR Payroll (in-house hosted system).

5 — Finance (inc. Research Grants and Contracts Management) (in-house hosted system).

6 — Comprehensive in-house (namely, a combination of Lots 4 and 5).

1 000 0003 000 000
GBP

II.2.2)

Options

From initial 5 year period one or more optional extension(s) in total of a maximum additional 10 years.

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

180

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

As per the Pre-Qualification Questionnaire included within the procurement documents.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

Tenderers are also asked to note that the contract for this procurement includes an obligation to pay the Living Wage.

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


As per the Pre-Qualification Questionnaire included within the procurement documents.

III.2.2)

Economic and financial capacity


As per the Pre-Qualification Questionnaire included within the procurement documents.



As per the Pre-Qualification Questionnaire included within the procurement documents.


III.2.3)

Technical capacity


As per the Pre-Qualification Questionnaire included within the procurement documents.



As per the Pre-Qualification Questionnaire included within the procurement documents.


III.2.4)

Reserved contracts

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III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

No

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

Yes

Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

5

Objective criteria for choosing the limited number of candidates

Highest ranked candidates in each lot, according to scores allocated and weighted in accordance with the Pre-Qualification Questionnaire.

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

GLOBAL - 00000014

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 24-08-2015

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

 7-9-2015

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders



 9-10-2015

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

The College may:

—Award a contract only in respect of Lot 3 or Lot 6.

—Award a contract to one or more preferred suppliers in respect of Lots 1 and 2 4 and 5.

—Not make any contract award in respect of all or any Lot(s).

Following submission and evaluation of tenders, the College may:

—Award a contract only in respect of Lot 3.

—Award a contract to one or more preferred suppliers in respect of Lots 1 and 2.

—Not make any contract award in respect of all or any Lot(s).

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures


High Court of England and Wales

Royal Courts of Justice Strand


WC2A 2LL

UK



http://www.justice.gov.uk

Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

In accordance with Public Contracts Regulations 2015 a standstill period of a minimum of 10 calendar days will be applied starting from the date when the award decision is dispatched to bidders. This period allows unsuccessful bidders to consider the decision and highlight any errors in the award process. If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought generally within 30 days from the date of notification of the award decision.

VI.4.3)

Service from which information about the lodging of appeals may be obtained


see Section V1.4.1 above








VI.5)

Dispatch date of this Notice

 23-07-2015

ANNEX B

Information About Lots

1     HR Payroll (externally hosted system)

1)

Short Description

2)

Common Procurement Vocabulary (CPV)

48000000

3)

Quantity or scope



500 0001 500 000  GBP.

4)

Indication about different contract dates

5)

Additional Information about lots

ANNEX B

Information About Lots

2     Finance (inc. Research Grants and Contracts Management) (externally hosted system)

1)

Short Description

2)

Common Procurement Vocabulary (CPV)

48000000

3)

Quantity or scope



500 0001 500 000  GBP.

4)

Indication about different contract dates

5)

Additional Information about lots

ANNEX B

Information About Lots

3     Comprehensive external (namely, a combination of Lots 1 and 2)

1)

Short Description

2)

Common Procurement Vocabulary (CPV)

48000000

3)

Quantity or scope



1 000 0003 000 000  GBP.

4)

Indication about different contract dates

5)

Additional Information about lots

ANNEX B

Information About Lots

4     HR Payroll (in-house hosted system)

1)

Short Description

2)

Common Procurement Vocabulary (CPV)

48000000

3)

Quantity or scope



500 0001 500 000  GBP.

4)

Indication about different contract dates

5)

Additional Information about lots

ANNEX B

Information About Lots

5     Finance (inc. Research Grants and Contracts Management) (in-house hosted system)

1)

Short Description

2)

Common Procurement Vocabulary (CPV)

48000000

3)

Quantity or scope



500 0001 500 000  GBP.

4)

Indication about different contract dates

5)

Additional Information about lots

ANNEX B

Information About Lots

6     Comprehensive in-house (namely, a combination of Lots 4 and 5)

1)

Short Description

2)

Common Procurement Vocabulary (CPV)

48000000

3)

Quantity or scope



1 000 0003 000 000  GBP.

4)

Indication about different contract dates

5)

Additional Information about lots


Coding

Commodity categories

ID Title Parent category
48219300 Administration software package Miscellaneous networking software package
72212451 Enterprise resource planning software development services Programming services of application software
48442000 Financial systems software package Financial analysis and accounting software package
79414000 Human resources management consultancy services Business and management consultancy services
48900000 Miscellaneous software package and computer systems Software package and information systems
79211110 Payroll management services Accounting services
48000000 Software package and information systems Computer and Related Services
72212450 Time accounting or human resources software development services Programming services of application software
48450000 Time accounting or human resources software package Business transaction and personal business software package
48217000 Transaction-processing software package Networking software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
e.winnifrith@bbk.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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