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Notice Details

Title: Live Fear Free Helpline
OCID: ocds-kuma6s-023777
Published by: Welsh Government
Authority ID: AA0007
Publication Date: 31/07/2015
Deadline Date:
Deadline Time:
Notice Type: Contract Award Notice
Has Documents: No
Has ESPD: No
Abstract: Welsh Government currently funds the All Wales Domestic Abuse and Sexual Violence Helpline, a bilingual information sign-posting service, to help and guide people with experience of domestic abuse or sexual violence, who are in need of information or access to support services. The Helpline is open to victims from all genders (including transgender) and all types of relationship. There is also no age limit or ethnicity barrier to calling the Helpline as gender-based violence, domestic abuse and sexual violence can affect anyone.
The Welsh Government is re-tendering for the delivery of the All Wales Domestic Abuse and Sexual Violence Helpline – to be known as the Live Fear Free Helpline following the award of the contract.
Welsh Government wishes to enter into a contract for the Live Fear Free Helpline for an initial period of 36 months, with an option to extend for 2 years subject to annual reviews. They are looking to appoint a Provider who can demonstrate they fully understand and can meet the requirements outlined in the Invitation to Tender (ITT) document, through proven knowledge, experience and robust governance arrangements.
CPV: 72253000, 98000000.

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Welsh Government

Corporate Procurement (Procurement), CP2 Cathays Park

Cardiff

CF10 3NQ

UK

Jenna Dillon

+44 3000628803



http://wales.gov.uk/?skip=1&lang=en

http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0007

I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Live Fear Free Helpline

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

27
Yes

II.1.2)

Main site or location of works, place of delivery or performance

Wales


UKL

II.1.3)

This notice involves a framework agreement

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II.1.4)

Short description of the contract or purchase(s)

Welsh Government currently funds the All Wales Domestic Abuse and Sexual Violence Helpline, a bilingual information sign-posting service, to help and guide people with experience of domestic abuse or sexual violence, who are in need of information or access to support services. The Helpline is open to victims from all genders (including transgender) and all types of relationship. There is also no age limit or ethnicity barrier to calling the Helpline as gender-based violence, domestic abuse and sexual violence can affect anyone.

The Welsh Government is re-tendering for the delivery of the All Wales Domestic Abuse and Sexual Violence Helpline – to be known as the Live Fear Free Helpline following the award of the contract.

Welsh Government wishes to enter into a contract for the Live Fear Free Helpline for an initial period of 36 months, with an option to extend for 2 years subject to annual reviews. They are looking to appoint a Provider who can demonstrate they fully understand and can meet the requirements outlined in the Invitation to Tender (ITT) document, through proven knowledge, experience and robust governance arrangements.

II.1.5)

Common Procurement Vocabulary (CPV)

72253000
98000000

II.1.6)

Contract covered by the government procurement agreement (GPA)

Yes

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 1364955   GBP     

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

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Technical 70
Commercial 30

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

C285/2014/2015

IV.3.2)

Previous publication(s) concerning the same contract


2015/S 49-085659 11-03-2015

Other previous publications

Section V: Award of contract

C285/2014/2015

V.1)

Date of contract award:

 23-06-2015

V.2)

Numbers of offers received:

2

V.3)

Name and address of economic operator to whom the contract has been awarded


Welsh Women's Aid

Pendragon House, Caxton Place, Pentwyn

Cardiff

CF23 8XE

UK




V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

(WA Ref:29292)

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 31-07-2015

Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: N/a
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
72253000Helpdesk and support servicesSystem and support services
98000000Other community, social and personal servicesOther Services

Delivery Locations

Delivery Locations
IDDescription
1017Bridgend and Neath Port Talbot
1022Cardiff and Vale of Glamorgan
1015Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013Conwy and Denbighshire
1020East Wales
1023Flintshire and Wrexham
1016Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012Gwynedd
1011Isle of Anglesey
1021Monmouthshire and Newport
1024Powys
1014South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018Swansea
1000WALES
1010West Wales and The Valleys

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