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Contract Notice

RSSB2101 — ERP and CRM Solution for RSSB.

  • First published: 20 July 2016
  • Last modified: 20 July 2016
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
Published by:
Rail Safety and Standards Board Limited (RSSB)
Authority ID:
AA21014
Publication date:
20 July 2016
Deadline date:
17 August 2016
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Introduction

RSSB are seeking to homogenise their central internal systems and deliver these going forward by implementing what will be an essentially ‘off the shelf’ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system — also ‘COTS’ in nature.

Guidance to Tenderers:

Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.

Tenderers should note the following:

The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);

RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.

Please submit tenders by email to RSSB2101@rssb.co.uk

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Rail Safety and Standards Board (RSSB)

The Helicon, 1 South Place

London

EC2M 2RB

UK

Contact person: Hazel Fernandes

Telephone: +44 2031425300

E-mail: RSSB2101@rssb.co.uk

NUTS: UKI

Internet address(es)

Main address: www.rssb.co.uk

Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA33869

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d


I.4) Type of the contracting authority

Other: public contracting authority

I.5) Main activity

Other: RSSB is a not-for-profit organisation whose

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

RSSB2101 — ERP and CRM Solution for RSSB.

Reference number: RSSB2101

II.1.2) Main CPV code

48400000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Introduction:

RSSB (www.rssb.co.uk) are seeking to implement what an ‘off the shelf’ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system — also ‘COTS’ in nature.

Guidance to Tenderers:

Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.

Tenderers should note the following:

The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);

RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.

II.1.5) Estimated total value

Value excluding VAT: 1 840 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48400000

48500000

48700000

48800000

48900000

72000000

72200000

72500000

72600000

II.2.3) Place of performance

NUTS code:

UKI


Main site or place of performance:

RSSB, The Helicon, 1 South Place, London.

II.2.4) Description of the procurement

Introduction

RSSB are seeking to homogenise their central internal systems and deliver these going forward by implementing what will be an essentially ‘off the shelf’ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system — also ‘COTS’ in nature.

Guidance to Tenderers:

Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.

Tenderers should note the following:

The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);

RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.

Please submit tenders by email to RSSB2101@rssb.co.uk

II.2.5) Award criteria

Criteria below:

Quality criterion: Technical quality / Weighting: 70

Price / Weighting:  30

II.2.6) Estimated value

Value excluding VAT: 1 840 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The initial term may be extended for a further 2 years on a yearly basis (3+1+1).

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Detailed in the procurement documents — https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Tender documents are available at — https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

Please submit tenders by email to RSSB2101@rssb.co.uk

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As per specification documents and Conditions of Contract.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 17/08/2016

Local time: 10:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 17/08/2016

Local time: 10:00

Place:

RSSB2101@rssb.co.uk

Information about authorised persons and opening procedure:

RSSB2101@rssb.co.uk

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

All tender documents are available at — https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

Please submit tenders by email to RSSB2101@rssb.co.uk

(MT Ref: 180077).

VI.4) Procedures for review

VI.4.1) Review body

Rail Safety and Standards Board (RSSB)

The Helicon, 1 South Place

London

EC2M 2RB

UK

Telephone: +44 2031425300

E-mail: RSSB2101@rssb.co.uk

Internet address(es)

URL: www.rssb.co.uk

VI.5) Date of dispatch of this notice

18/07/2016

Coding

Commodity categories

ID Title Parent category
48400000 Business transaction and personal business software package Software package and information systems
48500000 Communication and multimedia software package Software package and information systems
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support
72500000 Computer-related services IT services: consulting, software development, Internet and support
48800000 Information systems and servers Software package and information systems
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48900000 Miscellaneous software package and computer systems Software package and information systems
48700000 Software package utilities Software package and information systems
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
RSSB2101@rssb.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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