Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
Jisc
One Castlepark, Tower Hill
Bristol
BS20JA
UK
Contact person: Rachael Littlejohns
E-mail: procurement@jisc.ac.uk
NUTS: UK
Internet address(es)
Main address: http://www.jisc.ac.uk
Address of the buyer profile: https://tenders.jisc.ac.uk
I.4) Type of the contracting authority
Other: National education and research network provider
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Jisc market research framework
II.1.2) Main CPV code
79310000
II.1.3) Type of contract
Services
II.1.4) Short description
The purpose of this framework is to construct a pool of expertise that can be used to support the Insight team in the delivery of Jisc’s research and development projects. Jisc are seeking market research agencies with specific experience and expertise in the ed-tech sector.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
64 296.00
EUR
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1: New product development (NPD) – Related Market Research
II.2.2) Additional CPV code(s)
73200000
73000000
73210000
73110000
73100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The purpose of this lot is to complete focused pieces of market research to understand the potential of enhancements to existing technology based services under development or ideas for new services. 5 agencies have been awarded to this Lot.
II.2.5) Award criteria
Quality criterion: Technical merit and quality
/ Weighting: 50 %
Cost criterion: Charges
/ Weighting: 50 %
II.2.11) Information about options
Options:
Yes
Description of options:
Jisc has established a framework providing an initial 2 years of service with the possibility of extension for a further 2 years subject to performance review.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2: Engagement Market Research
II.2.2) Additional CPV code(s)
73200000
73000000
73210000
79310000
73110000
73100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The purpose of this lot is to complete focused pieces, and potential longitudinal tracking studies, of market research to understand the potential of enhancements to marketing and PR activity. 5 agencies have been awarded onto this Lot.
II.2.5) Award criteria
Quality criterion: Technical merit and quality
/ Weighting: 50 %
Cost criterion: Price
/ Weighting: 50 %
II.2.11) Information about options
Options:
Yes
Description of options:
Jisc has established a framework providing an initial 2 years of service with the possibility of extension for a further 2 years subject to performance review.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lot 3: Member Journey and UX Research
II.2.2) Additional CPV code(s)
73200000
73000000
73210000
79310000
73110000
73100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Jisc often needs research which improves the user and member experience of Jisc’s many products and services. This includes focussed pieces of user experience (UX) research with specific services or websites to optimise the service. This can also include more general member journey and life cycle research (such as creating personas, understanding member segmentation, mapping annual cycles of touch points and engagement etc.). This lot has been awarded to 5 agencies.
II.2.5) Award criteria
Quality criterion: Technical merit and quality
/ Weighting: 50 %
Cost criterion: Charges
/ Weighting: 50 %
II.2.11) Information about options
Options:
Yes
Description of options:
Jisc has established a framework providing an initial 2 years of service with the possibility of extension for a further 2 years subject to performance review.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Lot 4: International Market Research
II.2.2) Additional CPV code(s)
73200000
73000000
73210000
79310000
73110000
73100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The purpose of this Lot is to complete focused pieces of market research to understand the potential of existing technology based services or under development or ideas for new services in International markets. 5 agencies have been awarded onto this Lot.
II.2.5) Award criteria
Quality criterion: Technical merit and quality
/ Weighting: 50 %
Cost criterion: Charges
/ Weighting: 50 %
II.2.11) Information about options
Options:
Yes
Description of options:
Jisc has established a framework providing an initial 2 years of service with the possibility of extension for a further 2 years subject to performance review.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.6) Information about electronic auction
An electronic auction will be used
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 002-001670
Section V: Award of contract
Lot No: 1
Title: Lot 1: New product development (NPD) – Related Market Research
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/05/2018
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
DJS Research Ltd
05494158
3 Pavilion Lane, Strines, Stockport, Cheshire, SK67GH
Cheshire
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
IFF Research Ltd
00849983
Chart House, 16 Chart Street, London, N1 6DD
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Marketwise Strategies Limited
04226864
63 Westgate Road, Newcastle upon Tyne, Tyne and Wear, NE1 1SG
Newcastle
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Research Consulting Limited
8376797
The Ingenuity Centre, University of Nottingham Innovation Park, Triumph Road, Nottingham, NG7 2TU
Nottingham
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Shift Learning
04389758
The Maples Business Centre, 114 Liverpool Road, London, N1 1LA
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1 425.00
GBP
/ Highest offer:
2 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: 2
Title: Lot 2: Engagement Market Research
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/05/2018
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Public Knowledge (A division of Dipsticks Research Limited)
3752827
Dipsticks Research Limited, The Mill, Hexham Business Park, Burn Lane, Hexham, Northumberland, NE46 3RU
Northumberland
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
DJS Research Ltd
05494158
3 Pavilion Lane, Strines, Stockport, Cheshire, SK67GH
Cheshire
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Shift Learning
04389758
The Maples Business Centre, 114 Liverpool Road, London, N1 1LA
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Strategic Research and Insight Ltd
03104801
4 Park Court Mews, Park Place, Cardiff CF10 3DQ
Cardiff
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
IFF Research Ltd
00849983
Chart House, 16 Chart Street, London, N1 6DD
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1 020.00
GBP
/ Highest offer:
2 050.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Contract No: 3
Title: Lot 3: Member Journey and UX Research
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/05/2018
V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 9
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Shift Learning
04389758
The Maples Business Centre, 114 Liverpool Road, London, N1 1LA
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
DJS Research Ltd
05494158
3 Pavilion Lane, Strines, Stockport, Cheshire, SK67GH
Cheshire
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
IFF Research Ltd
00849983
Chart House, 16 Chart Street, London, N1 6DD
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
System Concepts Limited
2055814
2 Savoy Court, Strand, London. WC2R 0EZ
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Magnetic North Interactive Ltd (trading as magneticNorth)
4033128
101 Princess Street, Manchester, M1 6DD
Manchester
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1 425.00
GBP
/ Highest offer:
2 670.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Contract No: 4
Title: Lot 4: International market research
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/05/2018
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 8
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Shift Learning
04389758
The Maples Business Centre, 114 Liverpool Road, London, N1 1LA
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
DJS Research Ltd
05494158
3 Pavilion Lane, Strines, Stockport, Cheshire, SK67GH
Cheshire
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
IFF Research Ltd
00849983
Chart House, 16 Chart Street, London, N1 6DD
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Marketwise Strategies Limited
04226864
63 Westgate Road, Newcastle upon Tyne, Tyne and Wear, NE1 1SG
Newcastle
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Research Consulting Limited
8376797
The Ingenuity Centre, University of Nottingham Innovation Park, Triumph Road, Nottingham, NG7 2TU
Nottingham
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1 425.00
GBP
/ Highest offer:
2 672.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
28/06/2018