II.2.2) Additional CPV code(s)
32410000
48600000
48820000
50312000
51612000
72300000
72500000
72600000
72610000
72700000
72800000
72900000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
Multiple locations throughout the UK
II.2.4) Description of the procurement
The contract will provide the whole range of Hosting and Application Support Services. These include implementation, provision, management and operation of:
— Data Centre (DC) site services,
— DC facilities management services,
— infrastructure services,
— platform services,
— application support and operations, and
— an appropriate service management layer to support the new Defra Group ICT Service Management Operating Model.
The Supplier will also provide a subset of H and AS Services in 150 distributed server rooms (“DSRs”).
The Supplier will provide continued access for approximately 21 000 end users to approximately 250 unique applications. These Services are hosted from 5 data centres and the DSRs. The applications support a diverse range of existing business services and are of varying age and complexity.
The Supplier will be required to interface and collaborate with other Unity suppliers to ensure delivery of an integrated ICT Service to end users.
The Contract scope will include a number of Optional Services including:
— project work associated with DSR rationalisation,
— project work associated with other Defra Group Programmes where there is a dependency on the H and AS services,
— Non-Core Defra Group organisations may be added as Service Recipients during the Contract Term,
— H and AS Services for any new or additional applications required to support business services across the Defra Group.
— Data Centre Catalogue services.
Applications Maintenance and Applications Development as defined in the Descriptive Document will be out of scope for this procurement.
The estimated contract value stated in section II.1.7 is the maximum estimated value. This assumes a 6-year contract term (i.e. it assumes that Defra invokes the one-year extension option) and includes the one-off costs associated with implementation. The estimate also includes provision for optional services, contingency
And for growth to allow for any additional Service Recipients who may join the Contract during its term.
II.2.5) Award criteria
Quality criterion: Solution
/ Weighting: 28
Quality criterion: Implementation
/ Weighting: 15
Quality criterion: Sustainability
/ Weighting: 7
Quality criterion: Commercial
/ Weighting: 10
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The estimated contract value stated in section II.1.7 is the maximum estimated value. This assumes a 6-year contract term (i.e. it assumes that Defra invokes the one-year extension option) and includes the one-off costs associated with implementation, provision for optional services, contingency and growth to allow for any additional Service Recipients who may join the Contract during the term.