II.2.2) Additional CPV code(s)
72220000
72221000
72224000
72226000
72227000
72228000
72246000
72266000
73000000
79400000
79411100
79418000
79415200
II.2.3) Place of performance
NUTS code:
UKM84
Main site or place of performance:
North Lanarkshire Authority Area.
II.2.4) Description of the procurement
North Lanarkshire Council (the Authority) has ambition to become a digital pioneer in Scotland delivering better outcomes for people, communities and businesses of North Lanarkshire.
An outline business case was approved by the Authority with approval to initiate a full business case (FBC) and implementation programme for Digitising Council Services.
To achieve the ambitious vision & deliver services fit for the future, the Authority is seeking a Business Partner to support our ambitious Digital Transformation Programme (DTP), work hand-in-hand with the Authority, play a major role to assist delivery of this exciting transformational change. The programme will incorporate business, cultural & technology transformation.
The Business Partner will be required to provide knowledge, expertise, processes, methods, tools, people and capability.
The contractual relationship will have 2 distinct stages:
1) Detailed Design Stage, est. 6-12 month duration:
— the initial Detailed Design Stage will have a set of distinct product outputs to be delivered including but not limited to a full detailed design and FBC.
2) Implementation Stage:
— the Implementation stage will be achieved by splitting the implementation projects / activities into a set of smaller individual work packages (Statements of Work) that will be agreed and prioritised by the Authority, with defined product outputs to be delivered by the Business Partner.
The Authority will retain sole discretion as to whether the contract expires upon provision of the Detailed Design Stage distinct product outputs, or alternatively whether the contractual relationship continues to the provision by the successful bidder of the Implementation Stage product outputs.
The Business Partner should have recent significant and substantial experience of digital transformation, working with organisations of a similar nature, size and complexity of the Authority.
The Business Partner will take on the role of a “Business Integrator” with responsibility for strategy and direction of systems integration. It is anticipated during the programme the Business Partner will work alongside a “System Integrator” who will be accountable for the build and development of the solution(s) with oversight.
The Business Partner resource will be expected to work predominantly onsite in Motherwell as part of an integrated team alongside Authority staff.
Requirements of the Business Partner will include but not be limited to:
— provision of a detailed design and FBC for DTP,
— assisting with management and governance of business and technical Digital transformation,
— support of business change with objective to realise significant benefits from the programme,
— provision of successful technology design, exploiting modern disruptive technologies as enablers,
— support of procurements, including, System Integrator, Technical vendors, Services and ICT systems (compliant with the legislative rules and regulations of Public Procurement), and
— management of Systems Integrator and Technical vendors to develop and build a successful, cohesive architecture to support digital business transformation.
Aims are to deliver a new service model & new digital platform for the Authority:
— a new business service model that removes duplication and fragmentation through consolidation of common activity / processes, and diverts unwarranted demand away from costly services,
— a new corporate approach to delivery of its service through a digital transformation and streamlined end-to-end processes, and
— a new corporate Cloud & Digital platform and technology approach as an enabler of business transformation, outcomes and benefits for improved customer experience.
A core measure of success for the implementation programme will be the ability to enable the Authority to grow and sustain success for the next 5-15 year period. The Authority hopes much of the changes will be delivered by years 3-5. Changes can be scaled up/down depending on Authority priorities and need.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 75
Price
/ Weighting:
25
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please be aware of the exclusion grounds:
Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.