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Contract Notice

Reactive Maintenance Contract 2020-2023

  • First published: 02 July 2019
  • Last modified: 02 July 2019
  • Version: N/A
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Contents

Summary

OCID:
Published by:
Cassiltoun Housing Association Ltd.
Authority ID:
AA31389
Publication date:
02 July 2019
Deadline date:
09 August 2019
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Cassiltoun Housing Association plans to engage an experienced multi-trade contractor to provide a reactive repairs service for its tenants, factored owners and void properties in the Castlemilk area of Glasgow.

The initial engagement will be for a period of 3 years, but consideration will be given to extending this up to 2 further years.

The service will encompass reactive maintenance to the stock in Castlemilk owned and managed by the Association.

This will include the 978 tenanted properties, one care home and the Association’s offices at Castlemilk Stables. Please note that the Association has an on-going development programme and it is anticipated that the stock profile will increase by 42 units in year 2 of the contract, after our on-site new build development come out of ‘defects liability period’.

It will include reactive work to common areas but will not include planned and cyclical works to the stock or estates (such as open space maintenance, close cleaning, cyclical gutter cleaning), which are covered under separate contracts.

The main trades are joiner, plumber and electrician.

The contract will not include reactive gas/central heating repairs — these are covered under a separate contract.

Work to void properties will be included within the contract.

‘Out of hours’ service for emergency repairs is included within the scope of the contract.

It is expectation of Cassiltoun that the vast majority of the contract will be carried out by personnel directly employed by the successful contractor, with only specialist trades being sub-contracted

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Cassiltoun Housing Association Ltd

Castlemilk Stables, 59 Machrie Road

Glasgow

G45 0AZ

UK

Telephone: +44 1416342673

E-mail: cassiltoun@edwardsmacdowall.co.uk

NUTS: UKM82

Internet address(es)

Main address: http://www.cassiltoun.org.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11383

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.publiccontractsscotland.gov.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the following address:

Cassiltoun Housing Association

Glasgow

UK

E-mail: Laura@edwardsmacdowall.co.uk

NUTS: UKM82

Internet address(es)

Main address: http://www.cassiltoun.org.uk

I.4) Type of the contracting authority

Other: Housing Association

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Reactive Maintenance Contract 2020-2023

II.1.2) Main CPV code

70333000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Reactive repairs and maintenance (excluding gas) for housing.

II.1.5) Estimated total value

Value excluding VAT: 800 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKM82


Main site or place of performance:

Castlemilk, Glasgow.

II.2.4) Description of the procurement

Cassiltoun Housing Association plans to engage an experienced multi-trade contractor to provide a reactive repairs service for its tenants, factored owners and void properties in the Castlemilk area of Glasgow.

The initial engagement will be for a period of 3 years, but consideration will be given to extending this up to 2 further years.

The service will encompass reactive maintenance to the stock in Castlemilk owned and managed by the Association.

This will include the 978 tenanted properties, one care home and the Association’s offices at Castlemilk Stables. Please note that the Association has an on-going development programme and it is anticipated that the stock profile will increase by 42 units in year 2 of the contract, after our on-site new build development come out of ‘defects liability period’.

It will include reactive work to common areas but will not include planned and cyclical works to the stock or estates (such as open space maintenance, close cleaning, cyclical gutter cleaning), which are covered under separate contracts.

The main trades are joiner, plumber and electrician.

The contract will not include reactive gas/central heating repairs — these are covered under a separate contract.

Work to void properties will be included within the contract.

‘Out of hours’ service for emergency repairs is included within the scope of the contract.

It is expectation of Cassiltoun that the vast majority of the contract will be carried out by personnel directly employed by the successful contractor, with only specialist trades being sub-contracted

II.2.5) Award criteria

Criteria below:

Quality criterion: Approach to communication, management and delivery of CHA’s reactive maintenance within the environment of the social rented sector, including supply chain management / Weighting: 17

Quality criterion: Approach to delivering high levels of tenant satisfaction for CHA / Weighting: 14

Quality criterion: Approach and capabilities with regards to information technology requirements of CHA / Weighting: 14

Quality criterion: Approach to assisting CHA in meeting and reporting on its regulatory framework and statutory obligations / Weighting: 10

Quality criterion: Approach to achieving and maintaining high standards within the realm of Health and Safety when delivering CHA’s reactive maintenance contract / Weighting: 5

Quality criterion: Approach to delivering community benefits / Weighting: 5

Quality criterion: Approach to innovation in assisting CHA in successful completion of reactive maintenance contract / Weighting: 5

Price / Weighting:  30

II.2.6) Estimated value

Value excluding VAT: 800 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2020

End: 31/03/2023

This contract is subject to renewal: Yes

Description of renewals:

Cassiltoun HA may consider extending the contract by up to 2 years to give a total maximum period of 5 years.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

Objective criteria for choosing the limited number of candidates:

The Process to be applied is as follows:

Shortlisting will take place based on assessment of ESPDs received on time. Please refer to briefing document for fuller details on scoring mechanisms.

The ESPD must be fully completed. Failure to do so will result in the application being rejected from the assessment process.

Bidders must pass the minimum standards sections of the ESPD (Scotland).

Part II (information concerning the bidder) must be fully completed.

Failure to do so will result in the application being rejected from the assessment process.

Part III (exclusion grounds) must be fully completed.

Failure to do so will result in the application being rejected from the assessment process.

Part III will be scored on a pass/fail basis. Any 'fail' will lead to the application being rejected from the assessment process.

Part IV (selection criteria) must be fully completed. Failure to do so will result in the application being rejected from the assessment process.

Sections A, B and D of Part IV of the ESPD (Scotland) will be scored will be scored on a pass/fail basis.

Any 'fail' will lead to the application being rejected from the assessment process.

Part IV, Section 4.C1.2 is the only 'pointed' section of the ESPD and will be scored in the following way:

0-9: Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.

10-29: Very poor. Response shows almost no relevance. The response contains almost no explanation to demonstrate previous relevant experience/capacity/capability.

30-49: Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/capacity/capability.

50-69: Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.

70-89: Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity and capability relevant to providing similar services to similar clients.

90-100: Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.

Part IV, Section 4.C1.10 will be scored on a pass/fail basis.

Part VI (concluding statements) must be fully completed.

Failure to do so will result in the application being rejected from the assessment process.

Any 'fail' will lead to the application being rejected from the assessment process.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Please refer to the project briefing document for details of threshold requirements that need to be achieved both at Stage 1 and Stage 2

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Electrician- NICEIC or equivalent (as deemed suitable by CHA)

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

A set of KPIs will be developed for this contract and the successful contractor will be measured against these for the duration of the contract. Please refer to briefing document for further details.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 09/08/2019

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 20/09/2019

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 31/03/2020

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

May 2022

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

To participate in this procurement complete the project specific ESPD document and send one copy in pdf format to Cassiltoun HA’s Development Consultant laura@edwardsmacdowall.co.uk by the deadline stated within the notice.

Please note that the draft pricing document has been attached to this notice. This is for information only, to allow prospective applicants an indication of the documents they will be required to complete if shortlisted to Stage 2 of the procurement process.

A copy of the association's contract/supplier management policy is also attached for information only.

Please ensure you read the briefing document attached to this notice. It provides fuller information on the requirements for this procurement along with more information on the procurement process and shortlisting/award criteria.

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=585368

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

From the award of contract, the successful provider will be required to work with the Association to maximise the community benefits delivered through the contract. The Association requires that these are targeted within 3 areas, namely employability, communities and capacity building. A KPI will be mutually agreed between CHA and the successful contractor and will be monitored and reported on.

(A) Employability:

Jobs and Apprenticeships — the successful contractor will work with CHA to assist persons from the G45 postcode to apply for jobs and apprenticeship opportunities during the duration of the contract.

Training and work experience – the successful provider will offer relevant opportunities during the life of the contract. This may include job tasters and work experience placements. It should include attending local careers events and working with local schools to offer work experience placements to pupils and attending local careers events.

(B) Community projects, social inclusion and well-being activity:

The successful provider will be expected to make an offering to agreed projects through donations, sponsorship or participating in community activities in partnership with the Association.

(C) Maximise supply chain opportunities for local SMEs:

The successful provider will be expected to open up opportunities for SMEs, including social enterprises, to bid for 2nd and 3rd tier supply chain opportunities arising from this contract.

In stage 2 of this procurement exercise, bidders will be asked to provide a community benefits delivery plan/methodology

(SC Ref:585368)

VI.4) Procedures for review

VI.4.1) Review body

Single Point of Inquiry Team, Scottish Government

Glasgow

UK

Internet address(es)

URL: http://www.cassiltoun.org.uk

VI.5) Date of dispatch of this notice

27/06/2019

Coding

Commodity categories

ID Title Parent category
70333000 Housing services Property management services of real estate on a fee or contract basis

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
cassiltoun@edwardsmacdowall.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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