II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKM93
Main site or place of performance:
Across 6 locality areas of North Ayrshire and as close to home for individual as possible. Premises required within North Ayrshire. In first year, provider to explore co-location with NAADP.
II.2.4) Description of the procurement
The service to be provided will be delivered across 3 categories:
Category 1: Identification, education and prevention (with an emphasis on peer led recovery) — It is planned that this will be 15 % of the contract;
Category 2: Brief Intervention and psycho-social support — It is planned that this will be 55 % of the contract;
Category 3: Ongoing Recovery support for individuals, carers and families — It is planned that this will be 30 % of the contract.
All 3 categories of service will deliver proactive, assertive outreach and persistent working approaches, balanced against respecting the voluntary nature of the service. The provider will support volunteer or moving on opportunities to service users who are ready to move on to the next step in their recovery.
The required skill mix is a minimum of one third of the workforce secured for individuals with lived experience of alcohol/drug use and in recovery i.e. peer support workers.
The service will:
— operate alongside other services within a ‘Recovery-Oriented System of Care' (ROSC),
— be person centred, inclusive of family and significant others and keep people safe and free from harm,
— be trauma-informed and will connect with the local communities across North Ayrshire. Service users will be supported to develop their individual coping strategies. These should include but are not limited to the individual’s psychological and physical health, their relationships, their housing situation, their financial situation family life, antisocial/criminal behaviour, employability and educational status, community involvement and social life,
— provide one-to-one befriending, social support and group support with the aim of supporting individuals to engage with their local communities according to individual need. This will include supporting individuals to access existing groups within communities as well as directly providing group activities as appropriate,
— offer a refreshed focus on seeking out and engaging with individuals not known to services, and supporting families and communities differently by delivering across the 3 structured service streams.
It is recognised that the delivery model will develop over the duration of the contract and the process associated with working with the client group will be refined over time. It is therefore expected that the provider will be flexible and adaptable in their approach and respond timely to changes in local need.
II.2.5) Award criteria
Quality criterion: Workforce
/ Weighting: 17.5
Quality criterion: Customer care
/ Weighting: 12.5
Quality criterion: Quality assurance
/ Weighting: 12.5
Quality criterion: Service delivery
/ Weighting: 20
Quality criterion: Fair work practices
/ Weighting: 7.5
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No