Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Together Housing Association Ltd
Bull Green House, Bull Green
Halifax
HX1 2EB
UK
Contact person: Matt Peters
E-mail: matt.peters@togetherhousing.co.uk
NUTS: UKE
Internet address(es)
Main address: http://www.togetherhousing.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Social Housing
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Out Of Hours Telephone Monitoring Service
II.1.2) Main CPV code
79510000
II.1.3) Type of contract
Services
II.1.4) Short description
This document provides background information which is intended to assist and support the procurement of an out of hours telephone monitoring service for a period of 3 years, to take effect from 1.7.2018 to 30.6.2021, and with the potential for a further extension of up to 2 years to 30.6.2023.
Together Housing Association (THA) is seeking to appoint a highly experienced and skilled emergency telephone call monitoring provider that is fully customer focused and will deliver a high quality cost effective service to all our customers.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
259 000.00
GBP/ Highest offer:
398 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79510000
79512000
II.2.3) Place of performance
NUTS code:
UKE
UKD4
II.2.4) Description of the procurement
The procurement of an out of hours telephone monitoring service for a period of 3 years, to take effect from 1.7.2018 to 30.6.2021, and with the potential for a further extension of up to 2 years to 30.6.2023.
Together Housing Association (THA) is seeking to appoint a highly experienced and skilled emergency telephone call monitoring provider that is fully customer focused and will deliver a high quality cost effective service to all our customers.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Cost criterion: Pricing
/ Weighting: 40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 054-119534
Section V: Award of contract
Title: Out Of Hours Telephone Monitoring Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/11/2018
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Call Miss Jones t/a Orca
Wrexham
UK
NUTS: UKL23
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
Lowest offer:
259 200.00
GBP
/ Highest offer:
398 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Together Housing Association Ltd
Halifax
UK
VI.5) Date of dispatch of this notice
08/07/2019