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Cymraeg

Contract Notice

Competitor and Market Intelligence – Monitoring Digital Developments within the Retail Financial Ser

  • First published: 23 July 2019
  • Last modified: 23 July 2019
  • Version: N/A

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
National Savings and Investments
Authority ID:
AA46928
Publication date:
23 July 2019
Deadline date:
19 August 2019
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

NS&I wishes to enter into an agreement with a supplier capable of providing monitoring services and insight on competitors’ digital initiatives within the retail finance sector.

For the purposes of this tender, NS&I requires the following services:

— preparation and delivery of a quarterly innovation tracker on the latest developments across the categories of mobile app, mobile web and desktop within a competitor set specified by NS&I,

— presentation of a quarterly deep dive on a customer experience/digital related topic chosen by NS&I,

— through the use of research credits, dedicated analyst time is required on an ad-hoc basis to deliver insight,

— NS&I may also require, on an ad-hoc basis, assistance on light questions/queries to help clarify some insights,

— delivery of a topic based monthly report/bulletin on a subject related to customer experience and digital chosen by NS&I,

— NS&I require the supplier to have a secured online platform containing a library of all reports and insights,

— NS&I requires a supplier that has specialist knowledge within the digital and fintech sector with a comprehensive savings market coverage. The supplier should be able to provide monitoring over an extensive list of competitors’ within the UK and globally,

— proactive, up to date email news alerts on latest competitor and market developments should be sent to NS&I colleagues as and when they arise.

Any eventual contract would be for a maximum duration of 3 years, renewable on an annual basis after the first year. The indicative budget for this requirement is 210 000 GBP (excluding VAT) over 3 years.

To download the tender documentation and register your interest please click on the above button.

Please note the deadline for submission of tenderers' responses is midday, 19.8.2019.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

National Savings and Investments

1 Drummond Gate

London

SW1V 2QX

UK

E-mail: malcolm.edwards@nsandi.com

NUTS: UKI

Internet address(es)

Main address: www.nsandi.com

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/5255

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29350&B=NSANDI


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=29350&B=NSANDI


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Financial services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Competitor and Market Intelligence – Monitoring Digital Developments within the Retail Financial Services Sector

Reference number: 1570

II.1.2) Main CPV code

79000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

NS&I wishes to enter into an agreement with a supplier who can provide monitoring services and insight on competitors’ digital initiatives within the retail finance sector.

II.1.5) Estimated total value

Value excluding VAT: 70 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

79310000

II.2.3) Place of performance

NUTS code:

UKI


Main site or place of performance:

LONDON.

II.2.4) Description of the procurement

NS&I wishes to enter into an agreement with a supplier capable of providing monitoring services and insight on competitors’ digital initiatives within the retail finance sector.

For the purposes of this tender, NS&I requires the following services:

— preparation and delivery of a quarterly innovation tracker on the latest developments across the categories of mobile app, mobile web and desktop within a competitor set specified by NS&I,

— presentation of a quarterly deep dive on a customer experience/digital related topic chosen by NS&I,

— through the use of research credits, dedicated analyst time is required on an ad-hoc basis to deliver insight,

— NS&I may also require, on an ad-hoc basis, assistance on light questions/queries to help clarify some insights,

— delivery of a topic based monthly report/bulletin on a subject related to customer experience and digital chosen by NS&I,

— NS&I require the supplier to have a secured online platform containing a library of all reports and insights,

— NS&I requires a supplier that has specialist knowledge within the digital and fintech sector with a comprehensive savings market coverage. The supplier should be able to provide monitoring over an extensive list of competitors’ within the UK and globally,

— proactive, up to date email news alerts on latest competitor and market developments should be sent to NS&I colleagues as and when they arise.

Any eventual contract would be for a maximum duration of 3 years, renewable on an annual basis after the first year. The indicative budget for this requirement is 210 000 GBP (excluding VAT) over 3 years.

To download the tender documentation and register your interest please click on the above button.

Please note the deadline for submission of tenderers' responses is midday, 19.8.2019.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 70 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: Yes

Description of renewals:

Any contract will be for an initial period of 12 months, to be renewable on an annual basis for up to 2 further years. Maximum duration of contract is 3 years.

The indicative budget for this requirement is 210 000 GBP (excluding VAT) over 3 years.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 19/08/2019

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 19/08/2019

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

For further information and to download the tender documentation, please visit the NS&I e-sourcing portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI. Any questions relating to this tender must be submitted via the portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI.

Please note the deadline for submission of responses is Midday, 19.8.2019.

VI.4) Procedures for review

VI.4.1) Review body

National Savings and investments

1 Drummond Gate

London

SW1V 2QX

UK

VI.5) Date of dispatch of this notice

18/07/2019

Coding

Commodity categories

ID Title Parent category
79000000 Business services: law, marketing, consulting, recruitment, printing and security Other Services
79310000 Market research services Market and economic research; polling and statistics

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
malcolm.edwards@nsandi.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.
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