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Summary

OCID:
Published by:: Financial Services Compensation Scheme Limited
Authority ID:: AA21335
Publication date:: 29 July 2019
Deadline date:: 26 August 2019
Notice type:: Contract Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

FSCS requires a strategic partner to support its delivery of a comprehensive communications strategy. The successful agency will need to get to grips very quickly with the unique role of FSCS and its place in the regulatory family. This is essential: the agency FSCS appoints will work as an extension of FSCS’s communications team.

The agency will need to have:

— an ability to ‘get under the skin’ of FSCS and truly understand the constraints and opportunities that its unique position affords its communications, and can work effectively and proactively within those constraints whilst taking advantage of the opportunities,

— a strong team with a focus on delivering the right results, with a particular focus on delivering results for the client,

— the ability to embrace FSCS’s values,

— capacity as well as capability,

— creative, compelling and fully financially forecasted plans that are actionable and drive results,

— a track record of working with other agencies and demonstrating an integrated, successful and collaborative team approach,

— demonstrable experience of supporting fully integrated campaigns (covering PR, digital, public affairs and stakeholder activity),

— a strong focus on evaluation and providing proof of delivery.

In particular, the successful agency will be required to provide advice and support in relation to:

Overarching activity

— integrated strategic counsel (including delivery of strategy) and reputation management,

— corporate positioning and storytelling,

— executive profile raising,

— research and thought leadership,

— engagement of key opinion leaders/opinion-formers.

Public relations

— press releases (include selling in) and Q&A’s,

— media contact programme (including briefings),

— media training,

— crisis communications.

Digital

— strategic and tactical support for social media channels (including content creation and integrating social media into the full range of FSCS communications).

Stakeholder relations

— FSCS’s work with the industry who pay its levies, including: advocacy and information and advisory groups, consumer bodies, regulatory bodies, financial education bodies, and think tanks

Public affairs

— public affairs contact programme (including MPs, think tanks, researchers),

— engagement with political advocacy groups,

— raising awareness and understanding of FSCS amongst MPs (including supporting organisational objectives),

— monitoring and intelligence,

— select committee training,

— briefings for meetings.

The successful agency will be required to provide an account team that has demonstrable experience of public relations, public affairs and stakeholder management across a range of clients, some within financial services, covering the breadth of audiences described previously. The agency will have a proven track record of successful campaigns targeting the relevant audiences across Great Britain and Northern Ireland and will need to demonstrate an extensive knowledge and breadth of understanding of a range of media including consumer news, features, personal finance and consumer affairs.

It will be required to work closely with FSCS and the scheme’s existing agencies, to deliver an integrated communications strategy and programme.

FSCS Communications Team

Since FSCS’s inception in 2001, the Communications team has grown from 2 people to a current team of 10 people.

Supporting Material

— FSCS strategy: FSCS into the 2020s: protecting the future,

— FSCS pensions report: the need to know: FSCS protection makes a difference,

— FSCS annual report and accounts 2018/19,

— FSCS plan and budget 2019/20,

— FSCS industry newsletter — Outlook.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Financial Services Compensation Scheme

10th Floor Beaufort House, 15 St. Botolph Street

London

EC3A 7QU

Contact person: Jean Mutudza

Telephone: +44 2073758197

E-mail: Procurement@fscs.org.uk

NUTS: UKI4

Internet address(es)

Main address: www.fscs.org.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.delta-esourcing.com/tenders/UK-UK-London%2C:-Public-relations-management-services./4P462W3XS7

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be sent to the abovementioned address

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Economic and financial affairs

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Public Relations, Public Affairs and Stakeholder Relations

Reference number: FSCS371

II.1.2) Main CPV code

79416100

II.1.3) Type of contract

Services

II.1.4) Short description

— public relations,

— public affairs,

— stakeholder relations,

— digital.

II.1.5) Estimated total value

Value excluding VAT: 1 250 000.00 GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

79416000

II.2.3) Place of performance

NUTS code:

UKI4

Main site or place of performance:

Inner London – East.

II.2.4) Description of the procurement

The agency will need to have:

— a strong team with a focus on delivering the right results, with a particular focus on delivering results for the client,

— the ability to embrace FSCS’s values,

— capacity as well as capability,

— creative, compelling and fully financially forecasted plans that are actionable and drive results,

— a track record of working with other agencies and demonstrating an integrated, successful and collaborative team approach,

— demonstrable experience of supporting fully integrated campaigns (covering PR, digital, public affairs and stakeholder activity),

— a strong focus on evaluation and providing proof of delivery.

In particular, the successful agency will be required to provide advice and support in relation to:

Overarching activity

— integrated strategic counsel (including delivery of strategy) and reputation management,

— corporate positioning and storytelling,

— executive profile raising,

— research and thought leadership,

— engagement of key opinion leaders/opinion-formers.

Public relations

— press releases (include selling in) and Q&A’s,

— media contact programme (including briefings),

— media training,

— crisis communications.

Digital

— strategic and tactical support for social media channels (including content creation and integrating social media into the full range of FSCS communications).

Stakeholder relations

— FSCS’s work with the industry who pay its levies, including: advocacy and information and advisory groups, consumer bodies, regulatory bodies, financial education bodies, and think tanks

Public affairs

— public affairs contact programme (including MPs, think tanks, researchers),

— engagement with political advocacy groups,

— raising awareness and understanding of FSCS amongst MPs (including supporting organisational objectives),

— monitoring and intelligence,

— select committee training,

— briefings for meetings.

It will be required to work closely with FSCS and the scheme’s existing agencies, to deliver an integrated communications strategy and programme.

FSCS Communications Team

Since FSCS’s inception in 2001, the Communications team has grown from 2 people to a current team of 10 people.

Supporting Material

— FSCS strategy: FSCS into the 2020s: protecting the future,

— FSCS pensions report: the need to know: FSCS protection makes a difference,

— FSCS annual report and accounts 2018/19,

— FSCS plan and budget 2019/20,

— FSCS industry newsletter — Outlook.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 1 250 000.00 GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

The initial term, during which the services shall be delivered in full, is for a period of 3 years. There will be an option for FSCS to extend the contract on up to 2 years occasions for a maximum duration of 12 months on each of those occasions, therefore making the term a potential total term of 5 years.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 2

Objective criteria for choosing the limited number of candidates:

Please see tender documents.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/4P462W3XS7

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Evidence of membership to one or more relevant professional bodies.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents

III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.1.5) Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 26/08/2019

Local time: 14:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 09/09/2019

IV.2.4) Languages in which tenders or requests to participate may be submitted

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

5 years

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-London%2C:-Public-relations-management-services./4P462W3XS7

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/4P462W3XS7

GO Reference: GO-2019724-PRO-15146948

VI.4) Procedures for review

VI.4.1) Review body

The Royal Court of Justice

The Strand

London

Telephone: +44 2073758197

E-mail: procurement@fscs.org.uk

Internet address(es)

URL: www.fscs.org.uk

VI.4.2) Body responsible for mediation procedures

The Royal Court of Justice

The Strand

London

Telephone: +44 2073758197

E-mail: procurement@fscs.org.uk

Internet address(es)

URL: www.fscs.org.uk

VI.5) Date of dispatch of this notice

24/07/2019

Coding

Commodity categories

ID	Title	Parent category
79416100	Public relations management services	Public relations services
79416000	Public relations services	Business and management consultancy services

Delivery locations

ID	Description
100	UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID	Description
There are no alert restrictions for this notice.

About the buyer

Main contact:: Procurement@fscs.org.uk
Admin contact:: N/a
Technical contact:: N/a
Other contact:: N/a

Further information

Date	Details
No further information has been uploaded.

Public Relations, Public Affairs and Stakeholder Relations

Contents

Summary

Abstract

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

I.3) Communication

I.4) Type of the contracting authority

I.5) Main activity

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

II.1.2) Main CPV code

II.1.3) Type of contract

II.1.4) Short description

II.1.5) Estimated total value

II.1.6) Information about lots

II.2) Description

II.2.2) Additional CPV code(s)

II.2.3) Place of performance

II.2.4) Description of the procurement

II.2.5) Award criteria

II.2.6) Estimated value

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

II.2.11) Information about options

II.2.13) Information about European Union funds

II.2.14) Additional information

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2) Economic and financial standing

III.1.3) Technical and professional ability

III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

IV.1.4) Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.5) Information about negotiation

IV.1.8) Information about Government Procurement Agreement (GPA)

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4) Languages in which tenders or requests to participate may be submitted

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Section VI: Complementary information

VI.1) Information about recurrence

VI.2) Information about electronic workflows

VI.3) Additional information

VI.4) Procedures for review

VI.4.1) Review body

VI.4.2) Body responsible for mediation procedures

VI.5) Date of dispatch of this notice

Coding

Commodity categories

Delivery locations

Alert region restrictions

About the buyer

Further information