Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Southern Water Services Ltd
Southern House
Worthing
BN13 3NX
UK
Telephone: +44 1903274444
E-mail: Simon.Logan@southernwater.co.uk
NUTS: UKJ
Internet address(es)
Main address: www.southernwater.co.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://southernwater.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://southernwater.bravosolution.co.uk
Tenders or requests to participate must be sent to the abovementioned address
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Meter Reading and Associated Services
Reference number: Prj_1866
II.1.2) Main CPV code
65500000
II.1.3) Type of contract
Services
II.1.4) Short description
The contract opportunity is primarily based on a requirement to provide meter readings from both visual read devices (water meters) by a field labour force, to operate a drive/walk by meter reading data collection service from automated read devices, undertake meter exchanges and/or providing a front and back office service to manage customer enquiries, appointments, scheduling and exceptions processing.
II.1.5) Estimated total value
Value excluding VAT:
12 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 1
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Southern Water reserves the right to award individually for lot 1 and lot 2 or for the combined service provided by lot 3.
II.2) Description
Lot No: 1
II.2.1) Title
Meter Reading Field Service
II.2.2) Additional CPV code(s)
65500000
II.2.3) Place of performance
NUTS code:
UKJ27
Main site or place of performance:
UKJ 2, UKJ 3 and UKJ 4.
II.2.4) Description of the procurement
Meter reading services.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
5 years plus 3 options to extend.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Front and Back Office Service
II.2.2) Additional CPV code(s)
72310000
79342300
II.2.3) Place of performance
NUTS code:
UKJ27
II.2.4) Description of the procurement
Front and back office services to support the metering contract.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
This is a 5-year contract with options to extend by a further 3 years.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Combined Meter Reading and Front and Back Office Services
II.2.2) Additional CPV code(s)
65500000
79342300
II.2.3) Place of performance
NUTS code:
UKJ27
II.2.4) Description of the procurement
Meter reading and front and back office services.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
This is a 5-year contract with options to extend by a further 3 years.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
— accredited to ISO 27001
— accredited to ISO9001 or equivalent
— accredited to ISO 14001 or equivalent
— accredited ISO18001 or equivalent
— registered as incorporated in the United Kingdom.
III.1.2) Economic and financial standing
List and brief description of selection criteria:
— minimum financial standing
— minimum Insurances.
Minimum level(s) of standards required:
The financial standing will be assessed using credit safe, any company assessed as below the recommended annual contract value from credit safe will be subject to further financial tests, i.e. Parent Company Guarantee or Performance Bond failing which, will not be eligible.
Insurances:
Employers liability — GBP 10 000 000
Public liability and products — GBP 5 000 000
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.4) Objective rules and criteria for participation
Participants will be required to demonstrate suitable experience, capacity, and competency as relevant to the scope of services as detailed further in tender documentation. Compliant bids will require proposals which encompass the services defined within specifications.
III.1.6) Deposits and guarantees required:
Parent Company Guarantee or Performance Bond may be required if organisation does not demonstrate sufficient financial standing.
III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
60 day payment terms.
III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
The contract(s) will be awarded to a single legal entity for each lot. While consortia will be considered, they must be represented by a single lead bidder and be able to demonstrate commitment to forming a single legal entity.
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
Service level agreement relating to meter reading and customer service performance.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.6) Information about electronic auction
An electronic auction will be used
Additional information about electronic auction:
An electronic auction may be used in the final stage.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
21/08/2020
Local time: 10:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
22/07/2020
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
Submission of expression of interest and procurement specific information: This procurement exercise will be conducted on the BravoSolution e-procurement portal at:
https://southernwater.bravosolution.co.uk/
Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement specific information through the portal as follows:
(i) candidates should register on the BravoSolution e-procurement portal at:
https://southernwater.bravosolution.co.uk/
(ii) once registered, candidates must express their interest as follows: a) login to the portal;
(b) select ‘View current opportunities and notices’;
(c) access the listing related to this contract and view details;
(d) click on express interest button.
(iii) once you have expressed interest, please complete the PQQ. You must then publish your reply using the Publish button;
(iv) for any support in submitting your expression of interest please contact the eTendering help desk at 0800 368 4850 or help@bravosolution.co.uk
VI.4) Procedures for review
VI.4.1) Review body
Southern Water
Worthing
UK
VI.5) Date of dispatch of this notice
24/07/2020