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II.1.1) Title
Commissioning Debt Advice in England
Reference number: 21-39
II.1.2) Main CPV code
98000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Money and Pensions Service, MaPS (the "Authority") is an arm's-length body, sponsored by the Department for Work and Pensions (DWP), which is committed to providing access to the information and guidance people across the UK need to make effective financial decisions. This we aim to deliver in the most customer centric and cost-effective way possible.
MaPS is the largest funder of free debt advice in England and works alongside partners to make debt advice easier and quicker to access by the general public and to improve standards and quality across the sector.
MaPS is aware of the impact of debt advice on the lives of individuals, not just getting them back into a position of having control over their finances but also the positive impact on their health and wellbeing. We therefore want to ensure that more individuals that are in need of advice receive it each year.
This commissioning exercise represents the largest ever investment in debt advice services in England and will enable hundreds of thousands of additional people to access advice per year over and above our historic levels. Our contracts will run for three years, with a possible extension to five, giving greater certainty to the debt advice sector.
MaPS and its predecessor body, The Money Advice Service, has commissioned debt advice for many years now, therefore this commissioning approach is informed by our world leading consumer research programme into debt problems and debt advice. This insight will help us to offer the highest quality and best value for money services to customers and ensure our funding approach is aligned to current good practice.
The Authority intends to recommission agreements for national and regional debt advice provision, small business debt advice and the administration of Debt Relief Orders (DROs). The commissioned services will cover England only and will be delivered under contracts to commence on the 1 April 2022.
DROs will be delivered by Competent Authorities and will provide both national remote services and regional provision.
Organisations that will deliver debt advice (whether as lead supplier or as part of the Tenderer's supply chain) must hold the relevant FCA authorisation (to provide debt advice) unless they have a valid exemption provided by law. Organisations must ensure that delivery partners are FCA authorised (or legally exempt) to commence service delivery from 1 April 2022.
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for maximum 4 lots
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Lot 1 offers 3 Contracts (max. 1 per supplier)\n\nLot 2 offers 3 Contracts (max. 2 per supplier) \n\nLot 3 offers 1 Contract (max 1 supplier)\n\nLot 4 offers 3 Contracts (max 1 per supplier)
Lot No: 1
II.2.1) Title
Lot 1 - National Services
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
National Debt Advice Services
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
175 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
3 + 1 + 1
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Up to 2 years (at annual intervals)
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
BID SUBMISSION DATE:
The Bid submission date for Lots 1 & 2 is the 15th October 2021 at 12 noon.
The Bid Submission date for Lots 3 & 4 is the 15th September 2021 at 12 noon.
HOW TO BID
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal 'Jaggaer' to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do
so.
3. If you do not have a DUNS number, please contact Dun & Bradstreet UK directly on telephone number 01628 492000
or online at http://www.dnb.co.uk/duns-form.asp.
4. Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the Jagger Portal.
5. Please email commercial@maps.org.uk should you require further assistance with "21-39" in the subject title.
6. Please note all further communications including the submission of your online bid will be
via the portal.
Lot No: 2
II.2.1) Title
Lot 2 - Regional Services
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
Regional debt advice services
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
83 333 333.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
3 + 1+ 1
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Up to 2 years (at annual intervals)
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
BID SUBMISSION DATE:
The Bid submission date for Lots 1 & 2 is the 15th October 2021 at 12 noon.
The Bid Submission date for Lots 3 & 4 is the 15th September 2021 at 12 noon.
HOW TO BID
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal 'Jaggaer' to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do
so.
3. If you do not have a DUNS number, please contact Dun & Bradstreet UK directly on telephone number 01628 492000
or online at http://www.dnb.co.uk/duns-form.asp.
4. Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the Jagger Portal.
5. Please email commercial@maps.org.uk should you require further assistance with "21-39" in the subject title.
6. Please note all further communications including the submission of your online bid will be via the portal.
Lot No: 3
II.2.1) Title
Lot 3 Business Debt
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
Business Debt Advice
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
12 500 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
3 + 1+ 1
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Up to 2 years (at annual intervals)
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
BID SUBMISSION DATE:
The Bid submission date for Lots 1 & 2 is the 15th October 2021 at 12 noon.
The Bid Submission date for Lots 3 & 4 is the 15th September 2021 at 12 noon.
HOW TO BID
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal 'Jaggaer' to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do
so.
3. If you do not have a DUNS number, please contact Dun & Bradstreet UK directly on telephone number 01628 492000
or online at http://www.dnb.co.uk/duns-form.asp.
4. Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the Jagger Portal.
5. Please email commercial@maps.org.uk should you require further assistance with "21-39" in the subject title.
6. Please note all further communications including the submission of your online bid will be via the portal.
Lot No: 4
II.2.1) Title
Lot 4. Debt Relief Order Administration Hubs
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
Debt Relief Order Administration Hubs.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
50 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
3 + 1+ 1
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Up to 2 years (at annual intervals)
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
BID SUBMISSION DATE:
The Bid submission date for Lots 1 & 2 is the 15th October 2021 at 12 noon.
The Bid Submission date for Lots 3 & 4 is the 15th September 2021 at 12 noon.
HOW TO BID
1.Interested organisations must be registered as a 'Supplier' on the MaPS eSourcing portal 'Jaggaer' to participate: If you have not already done so, please use the following link:
https://maps.app.jaggaer.com/web/login.html
2.To register, you must have a valid DUNS number (provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do
so.
3. If you do not have a DUNS number, please contact Dun & Bradstreet UK directly on telephone number 01628 492000
or online at http://www.dnb.co.uk/duns-form.asp.
4. Once registered on the portal, your organisation will be able to access the MaPS documents for this project in the 'Live Tenders' Section within the Jagger Portal.
5. Please email commercial@maps.org.uk should you require further assistance and using "21-39" in the subject title.
6. Please note all further communications including the submission of your online bid will be via the portal.