Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Derby City Council
Council House, Corporation Street
Derby
DE1 2FS
UK
Contact person: Mr Stephen Cotterill
Telephone: +44 1332641623
E-mail: procurement@derby.gov.uk
NUTS: UKF11
Internet address(es)
Main address: http://www.derby.gov.uk/
Address of the buyer profile: http://www.derby.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
TD1526 - Framework for Standard Home Care Services
Reference number: DN513344
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Council awarding a framework to provide Standard Home Care (domiciliary care) Services. Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs.
Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Where a Providers is waiting for a rating from the CQC for the delivery of personal care from the CQC, they can still submit a bid. If subsequently the rating is ‘Inadequate’, then the Service Provider will be required to provide an action plan that is satisfactory to the Council that will address all the concerns raised by the CQC within a timescale agreed with the Council.
Value. The potential framework value is £62,706,904.62 over four years. Contract Opportunities will only initially be for new Service requirements (care packages). The Council also reserves the right to review existing care packages and put these out as a Contract Opportunity under this Framework. Framework
Lots The framework is split into four geographical Lots. The Council intends to appoint the following number of Service Providers in each of the following Lots :Lot 1 – Central Locality = Three Service Providers Lot 2 – West Locality = Four Service Providers Lot 3 – East Locality = Three Service Providers Lot 4 – South Locality = Three Service Providers
A Provider can only be awarded a maximum of two Lots.
The Council reserves the right to open a Lot or Lots and run a open competitive tendering process to replace existing Framework Service Provider due to failure/poor performance/material breaches etc. There will also be the option of opening up a Lot or Lots to add an additional Service Provider where there are capacity issues within that Lot. Further to the points above there will still be the rule that a Service Provider can only be awarded two Lots, so if a provider on this Framework already has two Lots, they will not be able to bid for an additional Lot. The initial Framework Term is two years. The maximum framework term is four years.
Fees The Council has a set a maximum hourly rate for the provision of Home Care services as part of its Fee structure. Tenderers must confirm that they accept this Fee structure as part of their Tender response. Details are in the ITT. Framework start date is 1st June 2021. (initial term is 2 years plus possible extension of a further two years).
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
62 706 905.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1: Central Locality
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKF11
Main site or place of performance:
City of Derby
II.2.4) Description of the procurement
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Cost criterion: Cost
/ Weighting: 0
II.2.11) Information about options
Options:
Yes
Description of options:
For a period or periods up to 2 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2 – West Locality
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKF11
II.2.4) Description of the procurement
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Cost criterion: Cost
/ Weighting: 0
II.2.11) Information about options
Options:
Yes
Description of options:
For a period or periods up to two further years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lot 3 – East Locality
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKF11
II.2.4) Description of the procurement
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Cost criterion: Cost
/ Weighting: 0
II.2.11) Information about options
Options:
Yes
Description of options:
For a period or periods up to two further years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Lot 4 – South Locality
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKF11
II.2.4) Description of the procurement
Standard Home Care Services
Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: “These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits.
Customers of Home Care Services will:• Be residents of Derby City• Be over the age of 18 years• Have eligible care or support needs as defined by the Council• Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):• Physical disability or frailty,• Learning disability• Mental Health• Sensory Disabilities and/or Communication needs• Dementia or other cognitive difficulties
Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter.
Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid.
II.2.5) Award criteria
Quality criterion: Award
/ Weighting: 100
Cost criterion: Cost
/ Weighting: 0
II.2.11) Information about options
Options:
Yes
Description of options:
For a period or periods up to two further years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 249-622758
Section V: Award of contract
Lot No: 1
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 1: Central Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
BWA Health & Care Services Ltd
05951306
ROWAN HOUSE 9 ST JAMES COURT LARGES STREET FRIAR GATE
Derby
DE1 1BT
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
14 926 587.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 1: Central Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Nationwide Care Services Limited
05510702
1 The Old Maltings, Forman Street
Derby
DE1 1JQ
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
14 926 587.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 1
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 1: Central Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Profad Care Agency Limited
09636223
Unit 3 &5 ,1 Bethwin Road Camberwell
London
SE5 0SH
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
14 926 587.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 2 – West Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
BWA Health & Care Services Ltd
05951306
ROWAN HOUSE 9 ST JAMES COURT LARGES STREET FRIAR GATE
Derby
DE1 1BT
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
15 985 354.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 2 – West Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Key 2 Care Ltd
05380096
146 Burton Road
Derby
DE1 1TN
UK
NUTS: UKF11
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Mediline Home Care Limited
04607372
Office 4 219 Kensington High Street,
London
W8 6BD
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Profad Care Agency Limited
09636223
Unit 3 &5 ,1 Bethwin Road Camberwell
London
SE5 0SH
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
15 985 354.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 3 – East Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Bhandal Care Ltd
12591830
32 Glendevon Way, Chellaston
Derby
DE73 5WG
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
14 150 640.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 3 – East Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Hales Group Ltd
3756814
3B Flag Business Exchange, Vicarage Farm Road
Peterborough
PE1 5TX
UK
NUTS: UKF11
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
14 150 640.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 3 – East Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Mediline Home Care Limited
4607372
Office 4 219 Kensington High Street
London
W8 6BD
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
14 150 640.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 4 – South Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Bhandal Care Ltd
12591830
32 Glendevon Way, Chellaston
Derby
DE73 5WG
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
17 644 323.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 4 – South Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Hales Group Ltd
3756814
3B Flag Business Exchange, Vicarage Farm Road
Peterborough
PE1 5TX
UK
NUTS: UKF11
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
17 644 323.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Contract No: TD1526 - Provision of Standard Home Care Services
Title: Lot 4 – South Locality
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/07/2021
V.2.2) Information about tenders
Number of tenders received: 49
Number of tenders received from SMEs: 41
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 49
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Nationwide Care Services Limited
5510702
1 The Old Maltings, Forman Street
Derby
DE1 1JQ
UK
NUTS: UKF11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
17 644 323.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Derby City Council
Council House, Corporation Street
Derby
DE1 2FS
UK
VI.5) Date of dispatch of this notice
20/07/2021