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01 Prior Information Notice (PIN)

Business Wales Delivery 2023-2028

  • First published: 05 July 2022
  • Last modified: 05 July 2022

Contents

Summary

OCID:
ocds-kuma6s-122649
Published by:
Llywodraeth Cymru / Welsh Government
Authority ID:
AA0007
Publication date:
05 July 2022
Deadline date:
-
Notice type:
01 Prior Information Notice (PIN)
Has documents:
Yes
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Through Business Wales, the Welsh Government offers business support services to inspire entrepreneurs to help start, sustain and grow businesses in Wales. Business Wales is delivered through a blend of external suppliers, grant awards (third party providers) and ‘in-house’ Welsh Government teams. The Business Wales service encompasses a range of products and services offering information, advice and support online, via phone, virtually or in person in English and Welsh. Certain elements of the Business Wales service are currently delivered by external suppliers, expected to run until 2023. This Prior Information Notice relates to the Welsh Government’s intention to procure suitably skilled supplier(s) to deliver 3 elements of the Business Wales services from April 2023 onwards (the "Services") The Services will consist of four (4) separate Lots. Lot 1 - Business Wales: Supporting Entrepreneurs and Starting a Business, Lot 2 – Business Wales: Business Development, Lot 3 – Business Wales: Accelerating Business Growth and Lot 4 – Business Wales: Brand & Marketing Communications. The anticipated aggregate value of the Services is 15 million GBP - TBC per year (with scope for additional spend , to allow for additional service requirements to be included during the contract period in response to changing economic needs and policy). The proposed duration of the Services' contracts is for a period of up to 5 years (an initial 2 year period, with an option to extend for a further 3 years (in 12 month tranches)) at the sole discretion of the Welsh Government and subject always to budget approval. At this stage budget is in place for the next two financial years 23/24 and 24/25 only, aligned to the wider Welsh Government budget position. The overarching aims of Business Wales are: 1. To build confidence and inspire individuals, entrepreneurs and micro / small medium enterprises (SME) businesses to reach their full potential. To work with key stakeholders to develop a cohesive ecosystem that is visible, simple and connected to ensure Wales is a great place to start and grow a business in the foundation or growth economies. 2. To address a key gap by creating the conditions for businesses to start, sustain and grow through the missing middle in inclusive and sustainable ways. 3. To support the productivity, resilience, growth, decarbonising and sustainability of micro and SMEs. To secure their long-term future ownership within Wales cementing their continued contribution to the Welsh economy. The Business Wales service will align and work with other key business support offers from the Welsh Government and the Development Bank of Wales. The ensuing Services' contracts will be managed by Welsh Government officials. Recognising the benefits to the wellbeing, economy or prosperity of Wales, it is expected that all winning bidders will work in a collaborative way across all Lots and with other stakeholders that provide aligned business support to achieve the objectives of the: - Programme for Government: https://gov.wales/programme-for-government-2021-to-2026-html - Wellbeing of Future Generations Act: https://gov.wales/well-being-of-future-generations-wales Business Wales delivery is aligned to the priorities outlined in the Programme for Government and key Welsh Government strategies that address: - Economic Resilience and Reconstruction Mission Businesses compete with confidence and develop strong indigenous businesses An entrepreneurial culture, more start-ups, a vibrant SME sector and innovation driven enterprises Employability and Skills and Young Person’s Guarantee - Social equity Fair working practices Tackling poverty Reducing inequality - Foundational economy Local supply chains Grounded businesses Growth of grounded medium sized businesses - A green Wales Reduction in carbon emissions use of businesses supported Green delivery of business support - Sustainable growth Increase business stock incl

Full notice text

Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

Welsh Government

Entrepreneurship and Delivery

Cardiff

CF10 3NQ

UK

Contact person: Matthew Collins

Telephone: +44 3000615991

E-mail: matthew.collins@gov.wales

NUTS: UKL

Internet address(es)

Main address: https://gov.wales/

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0007

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

Additional information can be obtained from the abovementioned address


I.4) Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Business Wales Delivery 2023-2028

Reference number: C079/2021/2022.

II.1.2) Main CPV code

79000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Through Business Wales, the Welsh Government offers business support services to inspire entrepreneurs to help start, sustain and grow businesses in Wales. Business Wales is delivered through a blend of external suppliers, grant awards (third party providers) and ‘in-house’ Welsh Government teams. The Business Wales service encompasses a range of products and services offering information, advice and support online, via phone, virtually or in person in English and Welsh.

Certain elements of the Business Wales service are currently delivered by external suppliers, expected to run until 2023.

This Prior Information Notice relates to the Welsh Government’s intention to procure suitably skilled supplier(s) to deliver 3 elements of the Business Wales services from April 2023 onwards (the "Services")

The Services will consist of four (4) separate Lots.

Lot 1 - Business Wales: Supporting Entrepreneurs and Starting a Business,

Lot 2 – Business Wales: Business Development,

Lot 3 – Business Wales: Accelerating Business Growth and

Lot 4 – Business Wales: Brand & Marketing Communications.

The anticipated aggregate value of the Services is 15 million GBP - TBC per year (with scope for additional spend , to allow for additional service requirements to be included during the contract period in response to changing economic needs and policy).

The proposed duration of the Services' contracts is for a period of up to 5 years (an initial 2 year period, with an option to extend for a further 3 years (in 12 month tranches)) at the sole discretion of the Welsh Government and subject always to budget approval. At this stage budget is in place for the next two financial years 23/24 and 24/25 only, aligned to the wider Welsh Government budget position.

The overarching aims of Business Wales are:

1. To build confidence and inspire individuals, entrepreneurs and micro / small medium enterprises (SME) businesses to reach their full potential. To work with key stakeholders to develop a cohesive ecosystem that is visible, simple and connected to ensure Wales is a great place to start and grow a business in the foundation or growth economies.

2. To address a key gap by creating the conditions for businesses to start, sustain and grow through the missing middle in inclusive and sustainable ways.

3. To support the productivity, resilience, growth, decarbonising and sustainability of micro and SMEs. To secure their long-term future ownership within Wales cementing their continued contribution to the Welsh economy.

The Business Wales service will align and work with other key business support offers from the Welsh Government and the Development Bank of Wales.

The ensuing Services' contracts will be managed by Welsh Government officials. Recognising the benefits to the wellbeing, economy or prosperity of Wales, it is expected that all winning bidders will work in a collaborative way across all Lots and with other stakeholders that provide aligned business support to achieve the objectives of the:

- Programme for Government: https://gov.wales/programme-for-government-2021-to-2026-html

- Wellbeing of Future Generations Act: https://gov.wales/well-being-of-future-generations-wales

Business Wales delivery is aligned to the priorities outlined in the Programme for Government and key Welsh Government strategies that address:

- Economic Resilience and Reconstruction Mission

Businesses compete with confidence and develop strong indigenous businesses

An entrepreneurial culture, more start-ups, a vibrant SME sector and innovation driven enterprises

Employability and Skills and Young Person’s Guarantee

- Social equity

Fair working practices

Tackling poverty

Reducing inequality

- Foundational economy

Local supply chains

Grounded businesses

Growth of grounded medium sized businesses

- A green Wales

Reduction in carbon emissions use of businesses supported

Green delivery of business support

- Sustainable growth

Increase business stock including social enterprises

Increase productivity and resilience

II.1.6) Information about lots

This contract is divided into lots: Yes

II.2) Description

Lot No: 1

II.2.1) Title

Business Wales: Supporting Entrepreneurs and Starting a Business

II.2.2) Additional CPV code(s)

79000000

II.2.3) Place of performance

NUTS code:

UKL

II.2.4) Description of the procurement

Aims:

- To develop a culture of entrepreneurship and support business start-up and business survivability in Wales.

- Inspire and develop the next generation of entrepreneurs to lead successful businesses, recognising their role in encouraging social value.

Target Audience:

This Lot will cover 3 main groups:

- Young people under 25 years: supporting the Young Person’s Guarantee; with early stage engagement in education and those not in employment, education or training to become self-employed; graduate start-ups;

- Individuals considering becoming self-employed or starting their own business, excluding high growth start ups;

- Targeted support for under-represented groups and individuals

Requirement:

- Entrepreneur led engagements to develop entrepreneurial capabilities, develop knowledge and support idea generation and innovation;

- Provide information, advice and guidance through digital learning, virtual events and one-to-one advisory services to access finance, build the individuals business knowledge and capability to start a business;

- Enhanced support for young entrepreneurs to build confidence and capability as they transition from education to business start-up

- Manage administration of a start-up grant;

- Build communities of entrepreneurs and improve business survival;

- Outreach activity to engage individuals and connect stakeholders to play their part in driving entrepreneurial culture.

This will be delivered nationally providing a consistent service across Wales, but flexible enough to adapt to any regional priorities or local requirements as and when they might occur (aligned to regional economic frameworks).

Lot No: 2

II.2.1) Title

Business Wales: Business Development

II.2.2) Additional CPV code(s)

79000000

II.2.3) Place of performance

NUTS code:

UKL

II.2.4) Description of the procurement

Aim:

- To build the confidence and resilience of the business community in Wales;

- To help businesses create opportunities for themselves and others and to stimulate sustainable and inclusive growth.

Target audience:

- All (non-accelerated growth) entrepreneurs, micro and SMEs based in Wales or those who want to establish a base in Wales

Requirement:

- Provide business support and advisory services in the following areas of work:

- Stimulate job creation and strengthen employment practices, workplace equality, promotion of fair work and connect skills and employability offer;

- Improve business digital adoption, capability and resilience; advancing marketing and sales;

- Build financial resilience and management capability; through business modelling, accessing finance and investment readiness;

- Support businesses to innovate, improve productivity, exporting opportunities, to modernise and grow;

- Provide place-based support to enable the foundational economy to sustain and flourish;

- Support supply chains, through improved access, awareness of opportunity and tendering capability to win public/private sector contracts;

- Support businesses to reduce carbon emissions and promoting sustainable development policies;

- Engage stakeholders to play a part in driving entrepreneurial culture; encouraging peer learning and mentoring;

- The service will also have the flexibility to deliver on any new provision and emergency support aligned to emerging priorities and or events.

This will be delivered nationally providing a consistent service across Wales, but flexible enough to adapt to any regional priorities or local requirements as and when they might occur (aligned to regional economic frameworks).

Lot No: 3

II.2.1) Title

Business Wales: Accelerating Business Growth

II.2.2) Additional CPV code(s)

79000000

II.2.3) Place of performance

NUTS code:

UKL

II.2.4) Description of the procurement

Aim:

- The service will provide tailored support for selected businesses with the aspiration and the potential for accelerated and high growth.

Target audience:

- Pre-revenue and established businesses that demonstrate the potential for high growth;

- Eligibility criteria will include: an assessment of current and projected sales, increased levels of export and investment, and creation of quality jobs.

Requirement:

- Relationship managers and specialist coaches will support clients through their high growth journey;

- Clients will be offered a package of support tailored for their needs, that will include specialist advice on investment readiness, exporting, developing leaders’ mind-set, innovation, sales and productivity;

- Enable businesses to capitalise on green growth opportunities;

- Ensure businesses take positive action through the Economic Contract across economic resilience, low carbon, fair work and wellbeing;

- Explore the introduction of a client fee contribution that will signal value of support and generate income to further develop the service.

This will be delivered nationally providing a consistent service across Wales, but flexible enough to adapt to any regional priorities or local requirements as and when they might occur (aligned to regional economic frameworks).

Lot No: 4

II.2.1) Title

Business Wales: Brand & Marketing Communications

II.2.2) Additional CPV code(s)

79340000

II.2.3) Place of performance

NUTS code:

UKL

II.2.4) Description of the procurement

Aim:

To align, build and deliver an integrated marketing communications approach, built on deep market and customer insight, which will continue to build Business Wales credentials as the gateway to a leading and comprehensive, open, and inclusive business support service.

Further develop a strong, consistent, and cohesive Business Wales brand marketing approach to achieve improved cut-through for Business Wales.

Raising awareness of, and positive engagement with, the service by delivering exceptional brand and marketing communications that work effectively across different media and channels.

Within the allocated budget per annum the winning contractor will be required to develop campaign plans, creatives, production of content that can work across multiple channels, media buying, planning and placement. In addition there will also be a need to support development of market and customer insight.

II.3) Estimated date of publication of contract notice:

18/07/2022

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI: Complementary information

VI.3) Additional information

Please note this is a new Prior Information Notice (PIN) which supersedes the previously published PIN for the 'Business Wales Delivery 2023-2028' @ https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN400610 which was dispatched on the 01/06/2022. This is owing to the inclusion of an additional lot (lot 4).

The Welsh Government is placing this PIN to enable pre-tender market engagement exercise to be undertaken. Meet the buyer events are expected to be held in August 2022 as follows;

- an in-person session in Newtown

- an on-line session (details to be confirmed).

Only those registered suppliers that have recorded an interest to this PIN via Sell2Wales by 5.00pm on Friday 15 July 2022 will be invited to attend.

Note: this is not a call for competition, and the Welsh Government does not guarantee that a call for competition will subsequently take place as a result of this PIN.

Any formal tender process subsequently undertaken will be in accordance with Open award procedure (Reg.27, Public Contracts Regulations 2015 (as amended)) and will be advertised under a separate Contract Notice.

The aim of any subsequent tender process will be to appoint a supplier for each of the four (4) Lots (whether a different supplier for each Lot or the same supplier for each Lot – as the case may be). The applicable award criteria will be on the basis of the most economically advantageous tender.

The Welsh Government would welcome consortium bids or groups of more than one legal entity bidding together.

The Welsh Government will seek proposals that deliver its social value, economic and environmental sustainability objectives, and contract performance conditions may relate to social value, economic and environmental considerations.

The Welsh Government will not reimburse, and shall not be responsible for, any costs, charges or expenses incurred by organisations responding to this PIN.

Any subsequent tender process will be undertaken and administered via Sell2Wales and eTenderWales; once live, all communications will be sent via eTenderWales only.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at http://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=122649.

(WA Ref:122649)

VI.5) Date of dispatch of this notice

05/07/2022

Coding

Commodity categories

ID Title Parent category
79340000 Advertising and marketing services Market and economic research; polling and statistics
79000000 Business services: law, marketing, consulting, recruitment, printing and security Other Services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
05 July 2022
Notice type:
01 Prior Information Notice (PIN)
Authority name:
Llywodraeth Cymru / Welsh Government
Publication date:
01 November 2022
Deadline date:
12 January 2023 00:00
Notice type:
02 Contract Notice
Authority name:
Llywodraeth Cymru / Welsh Government
Publication date:
23 May 2023
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Authority name:
Llywodraeth Cymru / Welsh Government

About the buyer

Main contact:
matthew.collins@gov.wales
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
20/07/2022 19:29
Updated Sell2Wales Prior Information Notice
You are receiving this message as you recorded an interest in the “Business Wales Delivery 2023-2028” Prior Information Notice.

If you are not already aware please note a new Prior Information Notice (PIN) was dispatched on the 05/07/2022 which supersedes the previously published PIN for the 'Business Wales Delivery 2023-2028' . This is owing to the addition of Lot 4 - Business Wales: Brand & Marketing Communications.

If you would like to receive alerts regarding this potential opportunity then please record an interest on this new PIN if you have not already done so.. The new PIN can be viewed at https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUL403682 .
20/07/2022 19:31
Updated Sell2Wales Prior Information Notice
Note, the information provided relating to another PIN notice was for cross-referencing purposes. To confirm, this is the most up to date notice.
28/07/2022 12:34
Meet The Buyer Event Date Change
Please note a change to the planned Meet the buyer events for this procurement

The Welsh Government is placing this PIN to enable pre-tender market engagement exercise to be undertaken. Meet the buyer events are now expected to be held in September 2022 as follows;

- an in-person session in Newtown

- an on-line session (details to be confirmed).

Only those registered suppliers that have recorded an interest to this PIN via Sell2Wales by 5.00pm on Wednesday 31 August 2022 will be invited to attend.
27/09/2022 14:28
Question and Answers deadline change
The deadline for submission of questions through the online Q&A function has been changed as below.
Old question submission deadline: 15/07/2022 17:00
New question submission deadline: 30/09/2022 17:00
Please ensure that you have submitted all questions before the new date.
30/09/2022 17:03
Question and Answers
We were asked some questions but had only partly responded; please find below the questions and corresponding answers directly beneath each one.

Q. Can organisations attend both the face-to-face and online session, or is it one or the other?
A. Organisations can send representatives to attend both sessions, but the information presented will be the same so there is no need to send representatives to both unless this is the wish of the bidding organisation

Q. Do the attendees need to be the same 2 people attending both sessions, or can we have different people attending each (as long as it doesn’t exceed 2 per session)?
A. If organisations send attendees to both events they do not need to be the same 2 people attending both sessions, please note they will get the same presentation on both days

Q. If we are unable to attend both sessions, will Welsh Gov share contact details of all interested bidders attending both sessions?
A. Yes we will share details of attendees to both event dates that agree for their contact details to be shared. Also to note all questions raised and the responses from both events will be published through the eTendering portal.
30/09/2022 17:06
Question and Answers deadline change
The deadline for submission of questions through the online Q&A function has been changed as below.
Old question submission deadline: 30/09/2022 17:00
New question submission deadline: 21/10/2022 17:00
Please ensure that you have submitted all questions before the new date.
07/10/2022 17:19
ADDED FILE: DRAFT Business Wales Specification
DRAFT Business Wales Specification - Pre Engagement Event
07/10/2022 17:20
DRAFT Business Wales Specification - Pre Engagement Event
We have published a draft specification against the PIN notice for your information. This document is intended to inform the supplier engagement events only. It is intended to provide an indication as to the nature, scope and content of the business support services (Services) the Welsh Ministers seek to procure.

At this point we will not accept any requests for clarification, or further information, or enter into any discussions in relation to either the Specification or the proposed procurement of the Services; any queries or clarifications should only be raised during the engagement event or following the commencement of the procurement process, via the e-tender portal
28/10/2022 19:09
Update of tender issue.
The buyer is anticipating publishing the tender on Monday 31st October. Alerts will be sent out to all suppliers registered against the associated CPV codes.
03/11/2022 15:54
ADDED FILE: (Operations) Slide Deck from Business Wales Procurement Meet the Buyer Events, October 2022
A copy of the slides used to describe the Business Wales Services at Meet the Buyer event
03/11/2022 15:57
ADDED FILE: (Marketing) Slide Deck from Business Wales Procurement Meet the Buyer Events, October 2022
Copy of Marketing slides used at Meet the Buyer event to describe Marketing Services requirements

Q&A

Ask the buyer any questions you may have relating to this notice. To ask the buyer a question or questions please click the "View Questions and Answers" button.

Additional Documents

The following additional documents have been attached to this notice. To obtain these documents please select the individual file names below.

Current documents

docx
docx203.26 KB
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pdf
pdf1.44 MB
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pdf

Replaced documents

There are no previous versions of these documents.


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