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Contract Award Notice

Approved Supplier List for the Provision of Specialist Homecare Services on the Isle of Wight

  • First published: 05 July 2022
  • Last modified: 05 July 2022
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-034cd5
Published by:
Isle of Wight Council
Authority ID:
AA21249
Publication date:
05 July 2022
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Authority has established an approved supplier list to commission, across the Isle of

Wight, care and support services which will improve the person’s quality of life and maximise

their long-term independence when they are living at home with dementia. The delivery of

this service will require close working with other health and care providers, including

personal assistants and voluntary sector organisations.

Every Supplier appoint on to the ASL under this Category shall provide an innovative, high

quality service to support individuals, who wish to remain in their home but who require care

and support to do so, supporting people with Dementia or other memory and cognition

diagnosis of all ages.

The Supplier will be responsible for:

• The provision of timely, high quality care, including palliative and end of life care;

• Meeting identified health needs for the individual;

• Ensuring that people are treated as individuals and their preferences and choices are

respected;

• Implementing individual support plans in a way that promotes independence and

confidence whilst ensuring that all individuals are treated with dignity and respect;

• Use a strengths-based approach that embodies the principles of person centred and

outcome focussed support;

• Providing the people they support with a regular care worker (or small team of care

workers) who understand and can meet their health and social care needs;

• Contributing to the self-care and management of those people suffering with longer term

conditions;

• Responding flexibly to fluctuating health and social care needs, within the boundaries of

this contract;

• Work proactively with health and care partners to maximise the persons outcomes and

reablement goals.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Isle of Wight Council

County Hall, High Street

Newport

PO30 1UD

UK

Contact person: Mrs Claire Sarr

Telephone: +44 1983821000

E-mail: claire.sarr@iow.gov.uk

NUTS: UKJ34

Internet address(es)

Main address: http://www.iwight.com

Address of the buyer profile: http://www.iwight.com

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Approved Supplier List for the Provision of Specialist Homecare Services on the Isle of Wight

Reference number: DN502671

II.1.2) Main CPV code

85100000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The ASL shall comprise four Categories.

The Categories under this ASL are:

• Specialist home-based care and support for people with dementia (ages 18+);

• End of Life (including Continuing Healthcare (CHC) Fasttrack) care and support (ages 18+);

• Live-In Care and Support (ages 18+);

• Nurse led home-based care and support (ages 18+).

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 3 185 000.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Specialist home-based care and support for people with dementia (ages 18+)

II.2.2) Additional CPV code(s)

85000000

98000000

II.2.3) Place of performance

NUTS code:

UKJ34

II.2.4) Description of the procurement

The Authority has established an approved supplier list to commission, across the Isle of

Wight, care and support services which will improve the person’s quality of life and maximise

their long-term independence when they are living at home with dementia. The delivery of

this service will require close working with other health and care providers, including

personal assistants and voluntary sector organisations.

Every Supplier appoint on to the ASL under this Category shall provide an innovative, high

quality service to support individuals, who wish to remain in their home but who require care

and support to do so, supporting people with Dementia or other memory and cognition

diagnosis of all ages.

The Supplier will be responsible for:

• The provision of timely, high quality care, including palliative and end of life care;

• Meeting identified health needs for the individual;

• Ensuring that people are treated as individuals and their preferences and choices are

respected;

• Implementing individual support plans in a way that promotes independence and

confidence whilst ensuring that all individuals are treated with dignity and respect;

• Use a strengths-based approach that embodies the principles of person centred and

outcome focussed support;

• Providing the people they support with a regular care worker (or small team of care

workers) who understand and can meet their health and social care needs;

• Contributing to the self-care and management of those people suffering with longer term

conditions;

• Responding flexibly to fluctuating health and social care needs, within the boundaries of

this contract;

• Work proactively with health and care partners to maximise the persons outcomes and

reablement goals.

II.2.5) Award criteria

Quality criterion: Mobilisation / Weighting: 10

Quality criterion: Methodology / Weighting: 21

Quality criterion: Staff Recruitment, Training and Supervision / Weighting: 15

Quality criterion: Quality Assurance / Weighting: 20

Quality criterion: Social Value / Weighting: 2

Quality criterion: Value for Money / Weighting: 2

Price / Weighting:  30

II.2.11) Information about options

Options: Yes

Description of options:

The Term of the Approved Supplier List shall be 01 February 2021 (go live date) until 31

January 2029 with the option to extend for up to a further two years at the sole discretion of

the Authority.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

End of Life (including Continuing Healthcare (CHC) Fasttrack) care and support (ages 18+)

II.2.2) Additional CPV code(s)

85000000

98000000

II.2.3) Place of performance

NUTS code:

UKJ34

II.2.4) Description of the procurement

The Authority has established an approved supplier list to commission, across the Isle of

Wight, care and support services which will improve the person’s quality of life and maximise

their long-term independence when they are living at home with dementia. The delivery of

this service will require close working with other health and care providers, including

personal assistants and voluntary sector organisations.

This service is a Domiciliary Care Service provided on an outreach or community basis and

the service will operate and be available for referrals 24 hours a day, 7 days a week, every day

of the year (including bank holidays).

This service includes but is not limited to, the following activities:

• Assistance with washing, bathing and showering;

• Assistance with toileting;

• Assistance with dressing and undressing, getting up and going to bed;

• Care of skin, hair, teeth and nails, where appropriate;

• Medication- checks and reminders;

• Monitor the persons condition and risks and alert the GP/case Manager if concerned;

• Food preparation at the person’s home;

• Assistance with feeding;

• On occasion additional and social supported living support may be required; and

• Additional support, such as driving the individual to and from a medical appointment or

accompanying them to a social event, as required.

II.2.5) Award criteria

Quality criterion: Mobilisation / Weighting: 10

Quality criterion: Methodology / Weighting: 21

Quality criterion: Staff Recruitment, Training and Supervision / Weighting: 15

Quality criterion: Quality Assurance / Weighting: 20

Quality criterion: Social Value / Weighting: 2

Quality criterion: Value for Money / Weighting: 2

Price / Weighting:  30

II.2.11) Information about options

Options: Yes

Description of options:

The Term of the Approved Supplier List shall be 01 February 2021 (go live date) until 31

January 2029 with the option to extend for up to a further two years at the sole discretion of

the Authority.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Live-In Care and Support (ages 18+)

II.2.2) Additional CPV code(s)

85000000

98000000

II.2.3) Place of performance

NUTS code:

UKJ34

II.2.4) Description of the procurement

The Authority has established an approved supplier list to commission, across the Isle of

Wight, care and support services which will improve the person’s quality of life and maximise

their long-term independence when they are living at home with dementia. The delivery of

this service will require close working with other health and care providers, including

personal assistants and voluntary sector organisations.

The Supplier shall provide an innovative, high quality service to support individuals, who wish

to remain in their home but who require 24 hour a day care and support to do so, supporting

people with the following care and support needs:

• General care and support needs;

• Physical disability;

• a Learning Disability;

• Dementia or other memory and cognition diagnosis;

• In need of palliative and end of life care;

• Specialist conditions such as brain injury, Motor Neurone Disease, etc.;

• Mental Health.

II.2.5) Award criteria

Quality criterion: Mobilisation / Weighting: 10

Quality criterion: Methodology / Weighting: 21

Quality criterion: Staff Recruitment, Training and Supervision / Weighting: 15

Quality criterion: Quality Assurance / Weighting: 20

Quality criterion: Social Value / Weighting: 2

Quality criterion: Value for Money / Weighting: 2

Price / Weighting:  30

II.2.11) Information about options

Options: Yes

Description of options:

The Term of the Approved Supplier List shall be 01 February 2021 (go live date) until 31

January 2029 with the option to extend for up to a further two years at the sole discretion of

the Authority.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.1) Title

Nurse led home-based Care and Support (ages 18+)

II.2.2) Additional CPV code(s)

85000000

II.2.3) Place of performance

NUTS code:

UKJ34

II.2.4) Description of the procurement

The Authority has established an approved supplier list to commission, across the Isle of

Wight, care and support services which will improve the person’s quality of life and maximise

their long-term independence when they are living at home with dementia. The delivery of

this service will require close working with other health and care providers, including

personal assistants and voluntary sector organisations.

The Supplier shall provide an innovative, high quality service to support individuals, who wish

to remain in their home but who require 24 hour a day care and support to do so, supporting

people with the following care and support needs:

• General care and support needs;

• Physical disability;

• a Learning Disability;

• Dementia or other memory and cognition diagnosis;

• In need of palliative and end of life care;

• Specialist conditions such as brain injury, Motor Neurone Disease, etc.;

• Mental Health.

II.2.5) Award criteria

Quality criterion: Mobilisation / Weighting: 10

Quality criterion: Methodology / Weighting: 21

Quality criterion: Staff Recruitment, Training and Supervision / Weighting: 15

Quality criterion: Quality Assurance / Weighting: 20

Quality criterion: Social Value / Weighting: 2

Quality criterion: Value for Money / Weighting: 2

Price / Weighting:  30

II.2.11) Information about options

Options: Yes

Description of options:

The Term of the Approved Supplier List shall be 01 February 2021 (go live date) until 31

January 2029 with the option to extend for up to a further two years at the sole discretion of

the Authority.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2020/S 195-473213

Section V: Award of contract

Lot No: 1

Contract No: 1

Title: Specialist home-based care and support for people with dementia (ages 18+)

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

23/05/2022

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Newcross Healthcare Solutions

Devon

TQ9 6LG

UK

NUTS: UKK4

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 5 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: 2

Title: End of Life (including Continuing Healthcare (CHC) Fasttrack) care and support (ages 18+)

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

23/05/2022

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Newcross Healthcare Solutions

Devon

TQ9 6LG

UK

NUTS: UKK4

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 2 900 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 3

Contract No: 3

Title: Live-In Care and Support (ages 18+)

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

23/05/2022

V.2.2) Information about tenders

Number of tenders received: 5

Number of tenders received from SMEs: 5

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 5

Number of tenders received by electronic means: 5

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Bestchoice Global Ltd

Dagenham

RM10 9XR

UK

NUTS: UKI52

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 3 750 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 4

Contract No: 4

Title: Nurse led home-based Care and Support (ages 18+)

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

23/05/2022

V.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 2

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 3

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Bestchoice Global Ltd

Dagenham

RM10 9XR

UK

NUTS: UKI52

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Newcross Healthcare Solutions

Devon

TQ9 6LG

UK

NUTS: UKK4

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 20 200 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

Suppliers that were awarded contracts and therefore admitted onto this Approved Supplier List on 20 January 2021 remain on the ASL; the successful suppliers that were admitted onto the ASL on 20 January 2021 are as follows:

First City Nursing Services Ltd

JHN Healthcare Limited

Earl Mountbatten Hospice

CSN Care Group Limited t/a Carewatch

St Jude's Care Ltd

Notice reference: 2021/S 000-008061

VI.4) Procedures for review

VI.4.1) Review body

The High Court

London

UK

VI.5) Date of dispatch of this notice

01/07/2022

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services
85100000 Health services Health and social work services
98000000 Other community, social and personal services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
claire.sarr@iow.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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