II.2.3) Place of performance
NUTS code:
UKC
UKH14
UKH3
II.2.4) Description of the procurement
This is notification that NWL have awarded a contract for a requirement for a supplier to provide media planning and buying. The contract will be to support the delivery of the NWG Corporate Communications strategies by offering a range of effective, innovative and cost-effective solutions to media buying. This will
include, but not limited to, ongoing advice and professional support in reaching key targets and audiences across our operating regions and assisting in the delivery of the NWG
Corporate Communications goals, measures and brand strategy, bringing campaigns to life using all aspects of media platforms. In addition to this, it is crucial that the measuring of campaign effectiveness is monitored throughout with the results delivered back through reporting. Our marketing campaigns range from customer service campaigns that communicate information about our products and services, right through to behaviour
change campaigns that land strong messages with real impact to change customer behaviour and drive a positive approach and proactive change across our operating areas. Budgets are aligned to business priority areas, some of which we know in advance and other
maybe unplanned due to a significant need. This makes it very difficult to estimate spend for the future contract period. Spend in 2020 was in the region of £300,000 and increased to
approx. £500,000 in 2021. We do not anticipate an increase above this for 2022. NWL are offering a two-year contract with the option to extend for a further year. Advertising provides the foundation of all our communication and campaign activity
including Covid Comms, Just Add Water (NPS/CMEX), Bin the Wipe (Sewer Flooding),
Priority Services & Affordability, I like mine (Taste and Odour re Water Quality) are some key examples. Due to lack of internal capacity NWL require a supplier who can plan and buy media space in our operating regions across off and online channels. The types of media that we currently advertise our campaigns include the following channels
Media - TV Advertising/ Cinema/ Radio/ Streaming
DOOH (digital out of home) - Digital billboards and signage
OOH (out of home) - Kiosks and Bus Poster (street liners)
Digital - MiQ - Programmatic campaign
II.2.11) Information about options
Options:
Yes
Description of options:
After the initial 24 month a further 12 month optional extension will be available
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No