Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
High Life Highland
Highland Archive Centre, Bught Road
Inverness
IV3 5SS
UK
Telephone: +44 1349781700
E-mail: hlh.business.support@highlifehighland.com
NUTS: UKM6
Internet address(es)
Main address: http://www.highlifehighland.com
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA23042
I.4) Type of the contracting authority
Other: Charity
I.5) Main activity
Other: Learning and leisure activities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of an Online Ticketing and Merchandising System for Inverness Castle
Reference number: HLH-FT-03-24
II.1.2) Main CPV code
48480000
II.1.3) Type of contract
Supplies
II.1.4) Short description
On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
846 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48480000
48481000
48482000
II.2.3) Place of performance
NUTS code:
UKM6
Main site or place of performance:
Inverness Castle
II.2.4) Description of the procurement
On behalf of The Highland Council, High Life Highland wish to appoint a supplier of a ticketing and merchandising system to be integrated on-line within the website for Inverness Castle, and off-line within retail location(s) at Inverness Castle.
The ticketing and merchandising system will be operated by HLH. Note: the website for Inverness Castle is being implemented, operated and maintained by HLH assisted by an external creative partner. It is intended that this system be operational by March 2024.
Note: we are also seeking a contractor to provide an EPOS system, under a separate tender, and are open to joint bids from partners who wish to offer a fully integrated EPOS, Ticketing and Merchandising system.
II.2.5) Award criteria
Quality criterion: Experience
/ Weighting: 30
Quality criterion: Delivery
/ Weighting: 60
Quality criterion: Accessibility
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-033328
Section V: Award of contract
Contract No: NOV492398
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/06/2024
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 8
Number of tenders received from tenderers from EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 10
Number of tenders received by electronic means: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Anchor Operating System
2645 Townsgate Road
Westlake Village
91361
US
Telephone: +44 5614907221
NUTS: US
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 846 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(SC Ref:771176)
VI.4) Procedures for review
VI.4.1) Review body
Inverness Justice Centre
Longman Road
Inverness
IV1 1JJ
UK
VI.5) Date of dispatch of this notice
02/07/2024