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Contract Notice

Translation & Interpreting Services

  • First published: 06 July 2024
  • Last modified: 06 July 2024
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-047ae1
Published by:
Derby City Council
Authority ID:
AA20375
Publication date:
06 July 2024
Deadline date:
11 August 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Council is seeking to procure providers to carry out translation services to effectively communicate with clients where English is not their first language.

Multiple channels for Interpreting will be used in order to enable individuals who have limited spoken English to communicate with members of the council through the use of an interpreter; including telephone (mobile and land-line), face-to-face, virtual meetings and written translations.

Awarded parties will provide a reliable pathway for service users and a system that reduces spend for the organisation and maximises opportunities.

There are four Lots which are broken down as follows:

• Lot 1 - Face to Face Interpretation

• Lot 2 - Telephone Interpretation

• Lot 3 - Written Translation

• Lot 4 - Video/Online Interpreting

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

DERBY CITY COUNCIL

Corporation Street

Derby

DE1 2FS

UK

Telephone: +44 1332640768

E-mail: procurement@derby.gov.uk

NUTS: UKF11

Internet address(es)

Main address: www.derby.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.eastmidstenders.org


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.eastmidstenders.org


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Translation & Interpreting Services

Reference number: TD2120

II.1.2) Main CPV code

79540000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Council is seeking to procure providers to carry out translation services to effectively communicate with clients where English is not their first language.

Multiple channels for Interpreting will be used in order to enable individuals who have limited spoken English to communicate with members of the council through the use of an interpreter; including telephone (mobile and land-line), face-to-face, virtual meetings and written translations.

Awarded parties will provide a reliable pathway for service users and a system that reduces spend for the organisation and maximises opportunities.

There are four Lots which are broken down as follows:

• Lot 1 - Face to Face Interpretation

• Lot 2 - Telephone Interpretation

• Lot 3 - Written Translation

• Lot 4 - Video/Online Interpreting

II.1.5) Estimated total value

Value excluding VAT: 740 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Face to Face Interpretation

II.2.2) Additional CPV code(s)

79530000

79540000

II.2.3) Place of performance

NUTS code:

UKF11

II.2.4) Description of the procurement

Bilingual face to face interpreting

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Telephone Interpretation

II.2.2) Additional CPV code(s)

79530000

79540000

II.2.3) Place of performance

NUTS code:

UKF11

II.2.4) Description of the procurement

Bilingual telephone interpreting available in all languages, without booking, 24 hours daily, 365 days a year

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Written Translations

II.2.2) Additional CPV code(s)

79530000

79540000

II.2.3) Place of performance

NUTS code:

UKF11

II.2.4) Description of the procurement

Provide a written translation service for the Council during the working hours of 8.30 am to 5 pm Monday to Friday; excluding Bank Holidays.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.1) Title

Video / Online Interpreting

II.2.2) Additional CPV code(s)

79530000

79540000

II.2.3) Place of performance

NUTS code:

UKF11

II.2.4) Description of the procurement

Provide an online interpreting service for the Council during the working hours of 8.30 am to 5 pm Monday to Friday, excluding Bank Holidays.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Up to two annual extensions, making the overall contract period up to five years. Potential dates for advertising renewals if options are not taken are July 2027 and July 2028.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 11/08/2024

Local time: 23:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 12/08/2024

Local time: 10:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.3) Additional information

The scope is further detailed in the document TD2120 - Part 3 Specification - see below for details of how to access this.

Conditions relating to environmental and social requirements of the contracting authority may be included in this contract.

This tender is being managed electronically, to obtain documents please go to www.eastmidstenders.org and there you will be able to register your details and request the documents.

This is done by:-

- Registering with East Midlands Tenders, if not already registered; OR If already registered;

- Click on 'view opportunities'

- Find the tender that you are interested in (TD2120);

- Click on the title hyperlink;

- Scroll to the bottom of the screen and click on 'login & register interest'

- Once you have registered your interest the tender will be moved to, and can be found on, the 'My Opportunities' page on the EastMidsTenders page once you are logged in.

You will be able to view and download the documents for completion, along with instructions on how to make a submission.

Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on 11th August 2024. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid.

The deadline for returns is 10.00am on Monday 12th August 2024.

VI.4) Procedures for review

VI.4.1) Review body

Derby City Council

Derby

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Derby City Council will incorporate a minimum 10 calendar days standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into.

Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be required from the contact details provided in section 1.1 of this notice.

If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2015 (Si 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court(England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months).

Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may only award damages. [The purpose of the standstill period referred to above is to allow parties to apply to the Courts to set aside the award decision before the contract is entered into].

VI.5) Date of dispatch of this notice

05/07/2024

Coding

Commodity categories

ID Title Parent category
79540000 Interpretation services Office-support services
79530000 Translation services Office-support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@derby.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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