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Contract Notice

Station Security (PIN ONLY)

  • First published: 31 July 2024
  • Last modified: 31 July 2024
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
ocds-h6vhtk-0485dd
Published by:
London North Eastern Railway Ltd.
Authority ID:
AA80058
Publication date:
31 July 2024
Deadline date:
02 September 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Our security arrangements currently cover work at Berwick Upon Tweed, Newcastle, Durham, Darlington, York, Wakefield Westgate, Doncaster, Retford and Peterborough.

The predominant use of the security teams is to provide an exceptional and robust level of customer focused support to our station teams. This includes at smaller stations the support of lone working staff during evening shifts and as they complete the end of shift close-down procedures.

Proactively demonstrate risk awareness, in a confident and professional manner to support station teams and customers travelling through our stations. Actively provide a visual deterrent against anti-social behavior and support station safety policies such as emergency evacuation procedures and crowd control plans.

LNER are committed to tackling the effects of crime and general anti-social behaviour effectively across the route over which we operate. Tackling anti-social behaviour is a priority, particularly in terms of increasing customer and employee reassurance and perceptions of their personal safety and security.

Any bidder for our security provision contract must be an SIA approved contractor with the ability to provide security operatives and operational support in all eight locations as outlined within Table one above. As an SIA Approved Contractor, you must have adequate premises, procedures, and equipment to sustain your business within the relevant industry sector. As an SIA Approved Contractor you must be able to demonstrate that you develop and implement plans to ensure your people are suitably trained and cared for.

Your security operatives will form an integral part of our teams; they will be working in a fast-paced station operational environment and as all LNER Teams working within the operational theatre the highest standards of safety, customer service and personal behaviors are expected. We have strict criteria in relation to time at work in order to improve employee health & wellbeing and reduce fatigue. It is expected that your security operatives follow the rail industry guidelines.

We will be holding a pre market engagement day on 4th September 2024 in York

To register an interest please go to our e procurement portal https://supplierlive.proactisp2p.com/Account/Login and register for a free account

Full notice text

Periodic indicative notice – utilities

This notice is a call for competition

Section I: Contracting entity

I.1) Name and addresses

London North Eastern Railway Ltd.

West Offices Station Rise

York

YO1 6GA

UK

Contact person: Annie Bradbury

E-mail: annie.bradbury@lner.co.uk

NUTS: UK

Internet address(es)

Main address: www.lner.co.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

WWW.proactis.com


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.proactis.com


I.6) Main activity

Railway services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Station Security (PIN ONLY)

Reference number: DN2647

II.1.2) Main CPV code

79710000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Our security arrangements currently cover work at Berwick Upon Tweed, Newcastle, Durham, Darlington, York, Wakefield Westgate, Doncaster, Retford and Peterborough.

The predominant use of the security teams is to provide an exceptional and robust level of customer focused support to our station teams. This includes at smaller stations the support of lone working staff during evening shifts and as they complete the end of shift close-down procedures.

Proactively demonstrate risk awareness, in a confident and professional manner to support station teams and customers travelling through our stations. Actively provide a visual deterrent against anti-social behavior and support station safety policies such as emergency evacuation procedures and crowd control plans.

LNER are committed to tackling the effects of crime and general anti-social behaviour effectively across the route over which we operate. Tackling anti-social behaviour is a priority, particularly in terms of increasing customer and employee reassurance and perceptions of their personal safety and security.

Any bidder for our security provision contract must be an SIA approved contractor with the ability to provide security operatives and operational support in all eight locations as outlined within Table one above. As an SIA Approved Contractor, you must have adequate premises, procedures, and equipment to sustain your business within the relevant industry sector. As an SIA Approved Contractor you must be able to demonstrate that you develop and implement plans to ensure your people are suitably trained and cared for.

Your security operatives will form an integral part of our teams; they will be working in a fast-paced station operational environment and as all LNER Teams working within the operational theatre the highest standards of safety, customer service and personal behaviors are expected. We have strict criteria in relation to time at work in order to improve employee health & wellbeing and reduce fatigue. It is expected that your security operatives follow the rail industry guidelines.

We will be holding a pre market engagement day on 4th September 2024 in York

To register an interest please go to our e procurement portal https://supplierlive.proactisp2p.com/Account/Login and register for a free account

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

Maximum number of lots that may be awarded to one tenderer: 2

II.2) Description

Lot No: 1

II.2.2) Additional CPV code(s)

79713000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Lot one to cover the whole of the LNER route as per the description above

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

This contract is subject to renewal: Yes

Description of renewals:

contract for 3 years with option to extend for a further 12 months

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.2) Additional CPV code(s)

79713000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

To cover the North of the LNER route which includes Berwick upon Tweed, Newcastle, Durham and Darlington

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

This contract is subject to renewal: Yes

Description of renewals:

This will be a three year contract with the option to extend for a further two periods of 12 months

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.2) Additional CPV code(s)

79713000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

To Cover the South of the LNER route which includes, York, Wakefield, Doncaster, Retford and Peterborough

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

This contract is subject to renewal: Yes

Description of renewals:

This will be a three year contract with the option to extend for a further two periods of 12 months

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for the receipt of applications for an invitation to tender or to negotiate/Time limit for receipt of expressions of interest

Date: 02/09/2024

Local time: 15:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

London North Eastern Railway Limited

West Offices Station Rise

York

YO1 6GA

UK

VI.5) Date of dispatch of this notice

30/07/2024

Coding

Commodity categories

ID Title Parent category
79713000 Guard services Security services
79710000 Security services Investigation and security services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
annie.bradbury@lner.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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