Social and other specific services – public contracts
Prior information notice - This notice is a call for competition
Section I: Contracting 
        authority        
      
I.1) Name and addresses
  Devon County Council
  County Hall, The Annexe, Topsham Road
  Exeter
  EX2 4QD
  UK
  
            Contact person: Ms Kate Lowman
  
            Telephone: +44 1392383000
  
            E-mail: kate.lowman@devon.gov.uk
  
            NUTS: UKK43
  Internet address(es)
  
              Main address: http://www.devon.gov.uk
  
              Address of the buyer profile: http://www.devon.gov.uk
 
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.supplyingthesouthwest.org.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.supplyingthesouthwest.org.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
  II.1.1) Title
CP2515-24  FPS for Care and Support Services within Extra Care Housing in Devon
            Reference number: DN718073
  II.1.2) Main CPV code
  85311000
 
  II.1.3) Type of contract
  Services
  II.1.4) Short description
  Devon County Council (DCC) is seeking to establish a Flexible Purchasing System (FPS) for Care and Support Services within Extra Care schemes in Devon. All bidders must be registered with the Care Quality Commission (CQC) for regulatory activity of ‘personal care’, to provide care and support services to adults living within Extra Care Housing (ECH) schemes.
  In DCC the term 'extra care' housing is used to describe housing developments that comprise self-contained homes with design features and support services to enable people to self-care and continue to live independently. Whilst they are primarily for older people some may support younger people with disabilities.
  Services are required to:
  • Respond quickly to residents changing needs
  • Provide unplanned care as and when required in addition to planned care
  • Provide an emergency response.
  The overarching goal of ECH is to provide a supportive and secure living environment that allows a dynamic community of individuals with a range of needs to age in place and maintain their quality of life.  As such services must be flexible; empowering; enabling; maximise the use and benefits of technology enabled care (TECS) to promote peoples’ independence.
  The FPS comprises two Lots:
  1.	Care and Support services – to provide both 1:1 and onsite care and support services
  2.	Innovation and Future ways of working – to allow for future developments within Extra Care schemes.
  Within this FPS tender opportunity there are four call-offs from Lot 1 for Care and Support services within four separate Extra Care Schemes.  Additional bidding opportunities are anticipated throughout the lifetime of the FPS.
  Care and Support Services will be comprised of:
  •	Core provision to ensure care and support cover 24-hours a day including social inclusion and response to unplanned care needs
  •	The provision of one-to-one care and support that a significant number of people living in Extra Care Housing require and which has been assessed as being eligible within Adult Social Care Fair Access to Care Assessment.
  The Service Provider(s) will be required to staff an onsite and exclusive team at each of the schemes, must occupy an onsite office space and be registered as a specific location with the CQC.
  II.1.6) Information about lots
  
            This contract is divided into lots:
            
        Yes
      
  Tenders may be submitted for all lots
 
II.2) Description
  
          Lot No: 1
  
    II.2.1) Title
    Onsite and 1:1 Care and Support Services
    II.2.2) Additional CPV code(s)
    85311000
    II.2.3) Place of performance
    NUTS code:
    UKK43
    II.2.4) Description of the procurement
    This Mandatory Lot comprises two interlinked elements:
    - Provision of on-site care and support for all residents within the scheme which is available 24 hours a day, 7 days a week. This part of the service will cover the non-commissioned aspects of an Extra Care service, including unplanned care and support needs, well-being checks and facilitation of communal activities, and additional support needed for planned care on a temporary basis.
    - Delivery of 1:1 care to meet commissioned care needs of individuals as defined in their individual care and support plan.
    II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
    
                Duration in months: 60
    II.2.13) Information about European Union funds
    
            The procurement is related to a project and/or programme financed by European Union funds:
            
              No
            
   
  
          Lot No: 2
  
    II.2.1) Title
    Innovation and Future Ways of Working
    II.2.2) Additional CPV code(s)
    85300000
    II.2.3) Place of performance
    NUTS code:
    UKK43
    II.2.4) Description of the procurement
    Lot 2 is designed to allow commissioners to respond to changing needs within Devon and realise opportunities as they arise, by enabling them to commission services that do not fit within Lot 1 but still fit within the Service Specification for the FPS. This could include services for younger people or those with specialist care needs and outreach services. This approach will also create scope for targeted developmental work with our suppliers to develop a multi-disciplinary model of extra care provision as we expand our Extra Care schemes within Devon.
    II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
    
                Duration in months: 60
    II.2.13) Information about European Union funds
    
            The procurement is related to a project and/or programme financed by European Union funds:
            
              No
            
   
 
Section IV: Procedure
IV.1) Description
  IV.1.1) Type of procedure
  
                        Open procedure
                        
 
IV.2) Administrative information
  IV.2.2) Time limit for receipt of expressions of interest
  
              Date:
              16/09/2024
  
                Local time: 12:00
  IV.2.4) Languages in which tenders or requests to participate may be submitted
  EN
 
Section VI: Complementary information
VI.5) Date of dispatch of this notice
30/07/2024