Framework operation description
Price will be determined on an hourly rate.
All suppliers will be required to respond to the Authority within 24 hours of receipt of the referral request, advising whether it can or cannot meet the service requirements for that referral.
From the pool of suppliers that have (i) responded within the 24-hour response period; and (2) can meet the service requirements for the referral, the Authority will award the referral to the supplier which it (in its sole discretion) considers is most appropriate, taking into account factors such as (but not limited to):
The supplier's initial tender score
The competitiveness of the supplier's price
The supplier's suitability / ability to meet the needs of the individual referral
The supplier's market share, capacity and referrals to date
The supplier's performance under the framework to date
In the event that no suppliers have (i) responded within the 24-hour response period; and (2) can meet the service requirements for the referral, the Authority reserves the right to approach an individual supplier, at its discretion, to discuss the referral, with a view to reaching a workable solution in order for an award of the referral to that supplier to take place.