Training & Development

Procurement description

Prior notices relating to this procurement are UK-0064 and UK-1445. The East of England NHS Collaborative Procurement Hub wishes to provide support to the NHS and the wider arena of publicly funded services with the provision of innovative learning methods and support services to assist them in meeting system challenges they face, both now and in the future. The purpose of this procurement is to secure appropriately skilled service providers per Lot, to help upskill individuals in the identified key areas. The framework offers the following Lots: Lot 1 - Coaching and Mentoring Services Lot 2 - Training Programmes Lot 3 - System Leadership Lot 4 - Patient Safety Incident Response Framework Lot 4a - Systems Approach to Learning from Patient Safety Incidents Lot 4b - Patient Safety Incident Response Framework Oversight Lot 4c - Patient and Staff Engagement and Involvement in Learning from Patient Safety Incidents Lot 5 - Clinical Digital Safety Lot 6 - Environment Sustainability Skills Lot 7 - Oliver McGowan Training EOE NHS CPH are proposing an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course (2+2+2+2). The open framework route also allows for Contracting Authorities to call-off via direct award or further competition.

Main category

Services

Delivery regions

• UK - United Kingdom

Total value (estimated, excluding VAT)

8333333.33 GBP to 8333333.37GBP

Contract dates (estimated)

17 September 2025, 00:00AM to 16 September 2027, 23:59PM

Extension end date (if all the extensions are used): 16 September 2028

Is a framework being established?

Yes

Is this an open framework scheme?

Yes

East Of England NHS Collaborative Hub

Procedure type

Open procedure

Is this procurement under a special regime?

Light touch

Is the total value above threshold?

Above threshold

Trade agreements

Government Procurement Agreement (GPA)

Further information about fees

Activity based income will be charged at 1%.

Percentage fee charged to suppliers

1.0000%

Type of framework

Open

Open framework scheme end date (estimated)

16 September 2033, 23:59PM

Award method when using the framework

With and without reopening competition

Contracting authorities that may use the framework

This framework is for the benefit of existing and emerging organisations during the life of the Contract, which includes but is not limited to providers, commissioners and support organisations. Please see the Invitation to Tender documents for a full list of framework users.

Framework operation description

As per tender documentation.

Description

This Lot provides support for individuals or teams personal development through the facilitation of bespoke coaching or mentoring services.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Award criteria

Description

This lot will support individuals and organisation respond to skill and knowledge gaps to enhance workforce capability, support organisational goals, improve employee engagement and retention, and ensure compliance and accountability at all levels with an organisation.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Award criteria

Description

This Lot intends to help leaders of the public sector meet the demands of governance structures, align strategic priorities, and ensure services are designed and delivered in partnership with the communities served.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Award criteria

Description

Systems approach to learning from patient safety incidents. Lot 4a provides training to support the development of core understanding and competencies to enable application of systems-based patient safety learning responses.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Award criteria

Description

PSIRF Oversight. Lot 4b provides training to support the development of understanding, competencies and strategies to enable supportive oversight of patient safety learning response systems aligned with the PSIRF guidance.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Award criteria

Description

Patient and staff engagement and involvement in learning from patient safety incidents. Lot 4c provides training to support the development of understanding and competencies to enable compassionate support engagement and involvement of those affected by patient safety incidents in line with PSIRF guidance.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Award criteria

Description

Lot 5 provides digital clinical safety (CDS) practitioner training for care providers and manufacturers of health IT products.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Award criteria

Description

Lot 6 covers training and development services focused on building environmental sustainability skills for staff in healthcare and other public sector organisations.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Description

The Oliver McGowan Mandatory Training focuses on providing appropriately adjusted care for people with a learning disability and autistic people to reduce health inequality.

CPV classifications

• 80000000 - Education and training services
• 80300000 - Higher education services
• 79998000 - Coaching services
• 80400000 - Adult and other education services
• 80420000 - E-learning services
• 80500000 - Training services
• 80510000 - Specialist training services
• 80511000 - Staff training services
• 80520000 - Training facilities
• 80521000 - Training programme services
• 80530000 - Vocational training services
• 80531000 - Industrial and technical training services
• 80532000 - Management training services
• 80570000 - Personal development training services

Delivery regions

• UK - United Kingdom

Lot value (estimated)

925925.93 GBP Excluding VAT

1111111.11 GBP Including VAT

Contract start date (estimated)

17 September 2025, 00:00AM

Contract end date (estimated)

16 September 2027, 23:59PM

Extension end date (estimated)

16 September 2028, 23:59PM

Can the contract be extended?

Yes

Description of extensions

This framework term is 2 years + 1x12 months optional extension. EOE NHS CPH are creating an Open Framework which will run under the Procurement Act 2023, and will opened at least twice during the course of 8 years. The maximum term of the open framework series is 16/09/2033.

Does the lot include options?

Yes

Description of options

Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.

Award criteria

Description of risks to contract performance

1. Higher utilisation of the framework agreement than planned, where the contract value is achieved earlier than the last framework in the framework series. 2. As EoE NHS CPH is establishing an open framework, we have anticipated reopening times through the term of the framework. There is potential that expected re-tendering procedures may take longer than as specified in the Invitation to Tender documents and may need to be amended. 3. Should a training and development need be identified throughout the framework term, EoE NHS CPH would consider its inclusion at the next reopening of the framework if it would drive efficiency and value for the NHS and other public sector bodies.