Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Kent County Council (t/a Procurement Services)
1 Abbey Wood Road
West Malling
ME19 4YT
UK
Telephone: +44 8081685808
E-mail: csgprocurement@csltd.org.uk
NUTS: UK
Internet address(es)
Main address: https://www.commercialservices.org.uk/
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Supply of HR Support Services Y25006
Reference number: Y25006
II.1.2) Main CPV code
79631000
II.1.3) Type of contract
Services
II.1.4) Short description
This Framework Agreement has been split into four (4) LOTs. It is not compulsory to Tender
for all LOTs, Tenderers may apply for one, several, or all LOTs.
LOT 1 – HR Administration and Payroll Service
LOT 2 – HR Advisory Services
LOT 3 – Employee Screening
LOT 4 – Staff Health and Wellbeing
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Lowest offer:
1.00
GBP/ Highest offer:
500 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
HR Administration and Payroll Service
II.2.2) Additional CPV code(s)
79211110
79631000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
This LOT will cover the provision of HR administration and payroll Services,
including but not limited to:
•Benefits administration
•Compliance and reporting
•Employee lifecycle management, including onboarding and offboarding
•Employee records management
•Employee relations
•Flexible working
•Health and safety administration
•HR Information Systems (HRIS) management
•Leave administration
•Payroll administration
•Pension administration
•Performance management
•Recruitment support
•Time and attendance management
•Training and development support
II.2.5) Award criteria
Quality criterion: Delivering the Framework Agreement
/ Weighting: 35
Quality criterion: Delivering the Service and Account Management
/ Weighting: 45
Quality criterion: Standards, Regulations and Policies
/ Weighting: 10
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Price
/ Weighting: 0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
HR Advisory Services
II.2.2) Additional CPV code(s)
79631000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
This LOT will cover the provision of HR advisory services, including but not limited
to:
•Gender / ethnicity pay gap analysis
•HR and employment matters including, but not limited to:
oBonus and incentive schemes
oChange management and redundancy
oContract changes
oData protection
oDisciplinary and grievance procedures
oIll health and absence management
oJob evaluations
oMaternity and paternity leave
oPerformance management and capability
oReward Strategy
oSafeguarding and managing allegations
oTUPE processes
oWorkplace mediation and conflict resolution
•HR investigations
•Organisational change
•Pay / benefit benchmarking
•Training and development
II.2.5) Award criteria
Quality criterion: Delivering the Framework Agreement
/ Weighting: 35
Quality criterion: Delivering the Service and Account Management
/ Weighting: 45
Quality criterion: Standards, Regulations and Policies
/ Weighting: 10
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Price
/ Weighting: 0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Employee Screening
II.2.2) Additional CPV code(s)
79631000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
This LOT will cover the provision of a range of employee screening Services,
including but not limited to:
•Criminal record checks
•DBS checks
•Employment history and gap analysis
•Identity Checks
•Reference checks
•Right to work checks
•Social media checks
II.2.5) Award criteria
Quality criterion: Delivering the Framework Agreement
/ Weighting: 35
Quality criterion: Delivering the Service and Account Management
/ Weighting: 45
Quality criterion: Standards, Regulations and Policies
/ Weighting: 10
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Price
/ Weighting: 0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Staff Health and Wellbeing
II.2.2) Additional CPV code(s)
79631000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
This LOT will cover the provision of a range of staff health and wellbeing Services
to help support organisations with creating a healthier, happier, and more productive workforce. Awarded Suppliers
will be expected to be able to provide assistance, either directly or via Sub-Contractors, in the following areas,
including but not limited to:
•Financial wellbeing
oDebt management support
oFinancial education
•Mental wellbeing
oEmployee assistance programmes (EAP)
oMental health first aid training
oStress management programmes
oSupport networks
oWorkplace surveys
•Physical wellbeing
oErgonomic assessments
oFitness programmes
oHealth screenings and assessments
oHealthy eating initiatives
oVaccination programs
•Social wellbeing
oTeam building activities
oVolunteering opportunities
II.2.5) Award criteria
Quality criterion: Delivering the Framework Agreement
/ Weighting: 35
Quality criterion: Delivering the Service and Account Management
/ Weighting: 45
Quality criterion: Standards, Regulations and Policies
/ Weighting: 10
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Price
/ Weighting: 0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Total HR Management Service
II.2.2) Additional CPV code(s)
79631000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
Suppliers awarded onto all LOTs 1, 2, 3 and 4 will automatically be added into this
LOT 5 to be able to provide all Services as a total HR management Service.
Suppliers are to make available if required, either directly or indirectly via Sub-Contractors, all resources to enable a
total HR management Service to be procured under this LOT 5.
II.2.5) Award criteria
Quality criterion: Delivering the Framework Agreement
/ Weighting: 35
Quality criterion: Delivering the Service and Account Management
/ Weighting: 45
Quality criterion: Standards, Regulations and Policies
/ Weighting: 10
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Price
/ Weighting: 0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-037599
Section V: Award of contract
Lot No: 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
25/06/2025
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Morson Human Resources Limited
02714555
Adamson House, Centenary Way
Greater Manchester
M50 1RD
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Capita Business Services Ltd
02299747
First Floor, 2 Kingdom St, Paddington
London
W2 6BD
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Commercial Services Kent Ltd
05858177
1 Abbey Wood Rd, Kings Hill
West Malling
ME19 4YT
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Juniper Education Services Ltd
12004688
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
de Novo Consulting Services Ltd
12686607
Merlin House, Langstone Business Village
Newport
NP18 2HJ
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
NHS Arden & Greater East Midlands Commissioning Support Unit
N/A
St John's House, East Street
Leicester
LE1 6NB
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
100 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/05/2025
V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
High Performance Consultancy Ltd
08159027
Merchants Place, Suite 8 Tower Street, Brunswick Bis Park
Liverpool
L3 4BJ
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Morson Human Resources Limited
02714555
Adamson House, Centenary Way
Greater Manchester
M50 1RD
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Capita Business Services Ltd
02299747
First Floor, 2 Kingdom St, Paddington
London
W2 6BD
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Commercial Services Kent Ltd
05858177
1 Abbey Wood Rd, Kings Hill
West Malling
ME19 4YT
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Juniper Education Services Ltd
12004688
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Innecto People Consulting Ltd
04741738
John Ormond House, 899 Silbury Boulevard
Milton Keynes
MK9 3XL
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
NHS Arden & Greater East Midlands Commissioning Support Unit
N/A
St John's House, East Street
Leicester
LE1 6NB
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Peninsula Business Services Ltd
01702759
The Peninsula, Victoria Place
Manchester
M4 4FB
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
75 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
25/06/2025
V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Morson Human Resources Limited
02714555
Adamson House, Centenary Way
Greater Manchester
M50 1RD
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Commercial Services Kent Ltd
05858177
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Juniper Education Services Ltd
12004688
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
NHS Arden & Greater East Midlands Commissioning Support Unit
N/A
St John's House, East Street
Leicester
LE1 6NB
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Blue Screen IT Ltd
05014538
Lowin House, Tregolls Rd, Truro
Cornwall
TR1 2NA
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
50 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
25/06/2025
V.2.2) Information about tenders
Number of tenders received: 9
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 9
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Reward Gateway (UK) Ltd
05696250
Third Floor, 1 Dean Street
London
W1D 3RB
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Morson Human Resources Limited
02714555
Adamson House, Centenary Way
Greater Manchester
M50 1RD
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Syrona Ltd
11159809
Collingwood Buildings, 38 Collingwood Street
Newcastle Upon Tyne
NE1 1JF
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Commercial Services Kent Ltd
05858177
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Health Assured Ltd
06314620
The Peninsula, Victoria Place
Manchester
M4 4FB
UK
E-mail: bids@healthassured.co.uk
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Juniper Education Services Ltd
12004688
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Deo Wellbeing Clinic
N/A
131 Baginton Rd
Coventry
CV3 6FY
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
75 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/05/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Commercial Services Kent Ltd
05858177
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Morson Human Resources Limited
02714555
Adamson House, Centenary Way
Greater Manchester
M50 1RD
UK
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Juniper Education Services Ltd
12004688
Boundary House, 4 County Place, Chelmsford
Essex
CM2 0RE
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
200 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
To view this notice, please click here:
https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=961898968 GO Reference: GO-2025626-PRO-31169048
VI.4) Procedures for review
VI.4.1) Review body
Kent County Council (t/a Procurement Services)
1 Abbey Wood Road
West Malling
ME19 4YT
UK
Telephone: +44 8081685808
E-mail: csgprocurement@csltd.org.uk
Internet address(es)
URL: https://www.commercialservices.org.uk/
VI.4.2) Body responsible for mediation procedures
Commercial Services
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
UK
Telephone: +44 8081685808
E-mail: csgprocurement@csltd.org.uk
Internet address(es)
URL: https://www.commercialservices.org.uk/
VI.5) Date of dispatch of this notice
26/06/2025