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UK7

Contract for Remote Concierge Service Maintenance

  • First published: 04 July 2025
  • Last modified: 04 July 2025
  • Record interest

     

  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-0513ff
Published by:
City & County of Swansea
Authority ID:
AA0254
Publication date:
04 July 2025
Deadline date:
-
Notice type:
UK7
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2). The NSU is a 24-hr service based in a control room at Central Area Housing Office. The RCS will be monitored from a dedicated workstation. The primary purpose of the RCS is to enable the NSU to monitor, intercept and screen visitors via the door entry system to minimise anti-social behaviour and crime and disorder

Full notice text

Scope

Procurement reference

CCS/25/024

Procurement description

Remote Concierge Service (referred to as RCS) is to enable the Landlord Service, via the Neighbourhood Support Unit (referred to as NSU), to provide a safe and secure environment for all the residents living at Griffith John St (blocks 1 &2) and Matthew St (blocks 1 & 2). The NSU is a 24-hr service based in a control room at Central Area Housing Office. The RCS will be monitored from a dedicated workstation. The primary purpose of the RCS is to enable the NSU to monitor, intercept and screen visitors via the door entry system to minimise anti-social behaviour and crime and disorder

Contracting authority

City & County of Swansea

Identification register:

  • GB-PPON

Address 1: Civic Centre

Town/City: Swansea

Postcode: SA1 3SN

Country: United Kingdom

Website: http://www.swansea.gov.uk/dobusiness

Public Procurement Organisation Number: PYYD-8699-BJGD

Email: procurement@swansea.gov.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Supplier

OpenView Security Solutions Ltd

Identification register:

  • GB-PPON

Address 1: Openview House, Chesham Close

Town/City: Essex

Postcode: RM7 7PJ

Country: United Kingdom

Public Procurement Organisation Number: PJZV-6996-LDGN

Email: tenders@openviewgroup.com

Type:

  • SME

Procedure

Procedure type

Below threshold - open competition

Contract

Contract for Remote Concierge Service Maintenance

ID: 1

Is the total value above threshold?

Below threshold

Date the contract will be signed (estimated)

01 July 2025, 00:00AM

Contract dates (estimated)

03 August 2025, 00:00AM to 02 August 2028, 23:59PM

Extension end date (if all the extensions are used): 02 August 2030

Can this contract be extended?: Yes

Renewal description:

Up to 24 months

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Coding

Commodity categories

ID Title Parent category
There are no commodity categories for this notice.

Delivery locations

ID Description
1018 Swansea

Document family

Notice details
Publication date:
15 May 2025
Deadline date:
12 June 2025 12:00
Notice type:
UK4
Version:
1
Authority name:
City & County of Swansea
Publication date:
04 July 2025
Deadline date:
Notice type:
UK7
Version:
1
Authority name:
City & County of Swansea

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.